On today’s podcast episode, we discuss Reddit’s most interesting recent development, if Snap’s emphasis on attention can help it bounce back, and whether Reddit can earn a permanent seat at the table for bigger brand budgets. Join Senior Director of Podcasts and host, Marcus Johnson, Vice President and Principal Analyst, Jasmine Enberg, and Senior Analyst, Minda Smiley. Listen everywhere and watch on YouTube and Spotify.
"In the space of what amounts to less than two years, we've seen commerce media evolve from an emerging idea to an industry pillar," said our analyst Sarah Marzano during a recent EMARKETER webinar.
The findings: Banks’ NFL ads did better than other ads on all TV platforms, according to EDO’s NFL TV Outcomes Report. Bank ads that aired during the NFL’s 2024–2025 season programming were 27% more effective than the category average across all broadcast and cable TV platforms, increasing to 47% during the postseason, according to this study. This effectiveness is measured by the ads' ability to drive brand searches and website visits. Our take: Running an ad during an NFL game and featuring a well-known actor or athlete doesn’t come cheap. But if done correctly—leveraging the football platform to tell a compelling, human story—the ROI can make it worthwhile. Financial institutions that haven’t used celebrities or NFL players in their campaigns should consider engaging a third-party agency to make the most of a potential campaign.
The findings: One quarter of Gen Zers in the UK have multiple bank accounts but only use one regularly, according to a recent study by Intuit Credit Karma. What this means for banks: Account-opening incentives are working, and FIs should continue to offer them to boost customer acquisition. However, they should also add parameters that require customers to remain active banking users or keep accounts for a certain period of time in order to qualify. The real win for banks is converting customers into primary users following the sign-up bonus. This requires a shift in strategy from acquisition to engagement. Banks must build a digital experience so valuable that Gen Zers use their accounts regularly even after the initial bonus has been spent. This means focusing on things that matter to them: Superior digital experience: A seamless, intuitive, and fast app is nonnegotiable. Clunky interfaces or slow load times will send them straight to a competitor. Personalized value: Offer tools that help them manage their money better, such as AI-powered insights, easy budgeting features, and integrated saving goals.
The news: Cogent Bank, a Florida-based community bank, is expanding its focus on a niche type of commercial real estate (CRE) financing—single-tenant net lease (STNL) properties—per American Banker. It created a new division and hired a former Bank OZK executive with over a decade of experience in this area to lead the charge. Our take: This strategy has offered smaller banks in particular a way to profit on CRE loans. While some community banks might hesitate due to lower yields compared to other loan types, the strong credit performance of STNL loans makes them incredibly attractive. But if a single tenant defaults or goes bankrupt, the lender faces a vacant asset and the burden of finding a new tenant. This can be particularly challenging if the property is highly specialized or difficult to repurpose. Furthermore, a nationwide focus requires a higher level of operational and underwriting expertise, which can strain a community bank's resources and force it into a highly focused corner.
The news: Michigan State University Federal Credit Union (MSUFCU) launched an in-house buy now, pay later (BNPL) feature to serve its members’ financial needs, per a press release. Our take: Credit unions can compete with big banks and fintechs alike by leaning into what younger consumers want. Catering to these student members helps credit unions stave off their age dilemma: In 2023, 69% of credit union customers were Gen X or older, per a McKinsey & Company study. Conversely, banks are performing better with younger consumers: 41% of their banking population is millennial and Gen Z and 58% are Gen X or older. As graying members spend down savings and shrink credit unions’ deposits and interest income, players like MSUFCU can strengthen their banking relationships with young members through aligned alternative finance methods like BNPL.
The news: Klarna is seeking a valuation of up to $14 billion in its coming IPO, per filings with the Securities and Exchange Commission. The BNPL provider will list with the New York Stock Exchange under the ticker symbol KLAR. The stock price at IPO is anticipated to be between $35 and $37 per share. Our take: Klarna is hoping its IPO can capture investors’ hunger for high-growth tech stocks after a period of uncertainty. Fueled by its partnerships and card launches, Klarna is setting itself up to challenge Affirm on US BNPL spend.
Amazon is ending its Prime Invitee program, which allowed members to share benefits outside of their households. The program will officially end on October 1. Amazon is relying on a tried-and-true tactic to boost memberships. While the retailer has several irons in the fire, including investments in rural delivery and grocery that it expects will increase Prime’s stickiness, it will take time for those initiatives to bear fruit. But an immediate account-sharing crackdown pays off right away.
AI search engine Perplexity is facing potential ad business struggles with the departure of its head of advertising Taz Patel. The departure comes as Perplexity eyes new avenues for growth and is faced with legal pressures, per Adweek. Patel’s departure signals a deeper issue with AI search ad monetization, reflecting advertiser hesitation to spend without proven formats, measurement, and ROI, even as AI adoption grows.
The news: More than one-third (38%) of parents are stressed about affording back-to-school items, per Zip’s back-to-school survey. Our take: Given the level of strain for parents, BNPL providers have an opportunity to pitch their alternative credit models to overstretched families. Targeted marketing campaigns around back-to-school season and easy opportunities to use installments in store and online through BNPL-enabled cards and partnerships can strengthen spend.
The news: Affirm’s gross merchandise volume (GMV) grew 43% YoY to $10.4 billion, per Q4 FY 2025 earnings (ended June 30). The buy now, pay later (BNPL) company reported strong numbers across the board. Revenues soared 33% YoY to $876 million. Active consumers increased 24% YoY to 23 million. Transactions per active customer grew 19% to 5.8. The number of active merchants jumped 24% to 337,000. Our take: Affirm’s dominance in the US market is propelled by powerful Affirm Card spend—we forecast Affirm will edge out Klarna in terms of US volume by $4.7 billion. If the firm can keep growing its average ticket size, it could carve out a healthy niche in the consumer credit market: purchases that are too small to jump through the hoops of securing a personal loan but too large to pay off in one month on a credit card balance.
The news: Despite lingering uncertainty from tariff wars, five of Canada’s Big Six Banks beat analyst expectations in Q3 2025, per Bloomberg. Our take: Strong Q3 results provide a critical opportunity for Canadian banks to proactively fortify their balance sheets against known future risks. While lower loan loss provisions signal a better credit environment, the lingering threat of rising unemployment means this may not last. Banks should use this period of outperformance to conservatively build reserves, tighten lending standards for higher-risk clients, and prioritize stability and risk management over short-term loan growth.
Backlash over e.l.f. Beauty’s partnership with controversial creator Matt Rife and debates sparked by Sydney Sweeney’s American Eagle ad shows that advertisers are facing a moment of heightened scrutiny that requires rigorous vetting of influencer partnerships. As audiences turn to influencers for purchasing decisions and rethink brand loyalty for those who turn their backs on social issues, brands who remain selective and thorough about the creators they work with will win trust.
LinkedIn is urging B2B marketers to embrace unscripted, authentic video after seeing strong engagement growth on the platform. CMO Jessica Jensen told EMARKETER that “real humans talking like real humans” resonates far more than polished assets, encouraging executives to share candid updates and even humor in their posts. The push reflects broader demand: 52% of US B2B marketers used video in 2024, while Millennials and Gen Z—now 71% of B2B buyers—expect casual, social-style content in professional settings. With B2B video ad spend rising nearly 18% this year, LinkedIn is well positioned to capture that momentum.
From Rare Beauty’s scented billboards and Walmart’s truck tours to Dick’s Sporting Goods’ in-house production studios, here’s what the eight most interesting retailers from August have been up to, as ranked on our “Behind the Numbers” podcast.
Kraft Heinz will split into two companies, spinning off its slower-growing grocery unit—home to Oscar Mayer, Kraft Singles, and Lunchables. The remaining business will focus on faster-growing products such as Heinz ketchup, Philadelphia cream cheese, and Kraft Mac & Cheese, along with its sauces and condiments. Kraft Heinz’s breakup shows the risks of CPG megamergers, especially given how quickly consumers’ tastes can change. Once prominent brands like Lunchables and Kraft Singles are rapidly losing value as more shoppers avoid ultra-processed foods and artificial dyes, while the company’s bloat has made it challenging to stay current with food trends.
The news: McDonald’s will reintroduce Extra Value Meals on September 8. The combo meals will deliver about 15% savings compared with buying items separately. Our take: While McDonald’s delivered better-than-expected results in Q2, including 2.5% same-store sales growth, most of its gains came from higher prices. To build momentum, the brand must shift consumer perception, not just raise prices. Bringing back the Extra Value Meal is a step in that direction.
Consumer packaged goods (CPG) companies are in turmoil as shifting food trends, cuts to government benefits, and inflation challenge their share of grocery spending, while organizational headwinds compound the pressures. The strain is forcing bold actions and inviting scrutiny. Kraft Heinz’s breakup makes clear that size and brand recognition alone are not enough to ensure consistent growth—even for a company whose portfolio contains such household staples as Kraft Mac & Cheese and Heinz ketchup. While cost cutting is paramount as tariffs add millions to companies’ operating costs, CPGs must balance efficiencies with product innovation to recover some of the sales lost to private labels.
The news: Modelo Especial and Corona maker Constellation Brands cut its full-year forecast, blaming weak consumer demand in a difficult macroeconomic environment. The slowdown has been most pronounced among its core Hispanic demographic, who are cutting back on high-end beer. Our take: At the start of the year, Hispanic consumers looked like a growth engine—they accounted for one-fifth of the US population, $2.8 trillion in purchasing power, and outsize influence in categories from consumer packaged goods to food and beverage. But the Trump administration’s tariffs and mass deportations have chilled this momentum, with roughly 1 in 5 (21% of) Hispanic consumers report having felt unsafe in their local market due to their ethnicity, per The Asian American Foundation. Companies that banked heavily on Hispanic spending may now find that bet falling short.
The news: Retail pharmacy chains and some state health agencies are changing how they navigate the upcoming vaccination season amid federal health agency policy and personnel shifts. Our take: Pharmacies have an opportunity to share information at the local level to ensure consumers are kept up-to-date on new vaccine rules in their state. They should create digital FAQs, be responsive to consumer questions on social media and in stores, and provide pharmacists with the latest information on vaccine access and restrictions through frequent one-on-one sessions. Not all consumers will be pleased with their pharmacy’s changes, but transparency and being a source of reliable information will help pharmacies build trust and loyalty in the confusing vaccine climate.