Highwire developed the AI Index, a tool that helps marketing and communications professionals understand how their brands show up in genAI search, per a press release. AI Index benchmarks brand appearances across genAI engines, including OpenAI’s ChatGPT, Anthropic’s Claude, and Google’s Gemini. SEO shouldn’t be tossed by the wayside just yet, but as genAI matures, tools like Highwire Index can help brands navigate changes in search. To boost brand visibility in AI engines, marketers should focus on user-generated content and building brand affinity across social, community-driven platforms.
U.S. Bank launched the Split World Mastercard, a credit card that puts every transaction on an installment plan, per a press release.U.S. Bank wants to capitalize on consumer demand for both card-linked installments and BNPL cards. It’s a play specifically for Gen Zers, who tend to gravitate toward installments. These younger consumers can also use the card as a credit-building tool, a sought-after feature. But the Split Card may be a tough sell to prospects.
At Bank of America’s (BofA) investor day, its first in over a decade, the bank said it spent more than $118 billion on technology in the last 10 years. In 2025, its annual spending on new technology initiatives will reach $4 billion out of a total of $12.7 billion. In the AI race, banks that aren’t already ahead will fall even further behind. Increasingly sophisticated automation as well as an AI-assisted jump in employee productivity mean AI investments quickly compound on themselves. Last month, JPMorgan said it had already broken even on its $2 billion AI investments.
Dave reported $150.8 million in revenue in Q3 2025, up 63% YoY, and a net income of $92 million. The neobank reported 843,000 new members, a 25% increase in debit card spend to $510 million, short-term advance loan originations of $2 billion, and a customer acquisition cost (CAC) of $19. Neobanks’ original positioning as scrappy underdogs fighting the good fight against banks has transformed. It is now a story about how neobanks carved out a new niche catering to underserved customers, mostly competing with other neobanks.
Early holiday trends from Prime Big Deal Days reveal a more cautious, value-driven shopper, according to PMG’s analysis. Success this season will hinge on brands sustaining visibility and offering deals that feel genuinely worth it.
Starbucks Workers United is planning an open-ended strike in more than 25 cities on November 13, aligning with Red Cup Day, one of the company’s busiest annual events. The move comes after months of stalled contract talks and the union’s rejection of Starbucks’ economic proposal earlier this year. With key issues like pay, hours, and staffing unresolved, the strike threatens to disrupt Starbucks’ lucrative holiday season, potentially affecting sales of gift cards, merchandise, and seasonal drinks amid ongoing pressure on consumer spending.
Cracks are beginning to appear in the previously resilient beauty category. Coty, e.l.f. Beauty, and L'Oréal all delivered quarterly performances below expectations as US demand softened. Beauty companies must ride out a number of headwinds, including tariffs, growing price sensitivities, changing category preferences, and a shift in where consumers choose to do their beauty shopping. Keeping ahead of those pressures will require flexibility, and an embrace of ecommerce platforms like Amazon and TikTok Shop.
Novo Nordisk and Eli Lilly struck a deal with the Trump administration to lower GLP-1 prices in exchange for expanded Medicare and Medicaid coverage. It’s by far the most consequential pharma agreement to date For Novo and Lilly, it’s a tradeoff: lower prices for higher patient and prescription volume—a bet that should pay off over time, especially since tariff relief is part of the deal.
Direct-to-consumer TV advertising doubled the collective sales of many of the largest pharma TV advertisers across the last three years, per a recent analysis by VAB. Big Pharma’s large TV ad budgets are still paying off despite the industry-wide shift towards digital. The VAB findings highlight TV’s ability to generate brand awareness that also fuels downstream digital engagement.
The three health insurers with the largest Medicare Advantage (MA) footprint (UnitedHealth Group, Humana, and CVS) are cutting membership in 2026 and rolling back plan offerings in certain regions. Many seniors who were lured by aggressive MA marketing promising extra benefits and free perks must now find a new MA plan or switch to traditional Medicare. The Medicare annual enrollment period is underway, offering insurers a chance to rebuild trust with seniors by providing online tools and live support to help them understand their options and switch plans if needed.
Podcasts are emerging as the most credible, persuasive arm of the creator economy. According to Acast, 84% of listeners have changed their mind because of a podcaster, yet 75% don’t view them as influencers—proof that credibility, not celebrity, fuels podcast influence. Two-thirds of listeners say they’ve purchased something a host recommended. Despite the rise of video, most podcast engagement remains audio-first, underscoring the medium’s intimacy and staying power. For advertisers, podcasts offer a rare trifecta—attention, authenticity, and conversion—at a time when influencer fatigue and algorithmic feeds erode audience trust elsewhere.
Media effectiveness platform DoubleVerify rolled out streaming TV products on Thursday designed to improve transparency and advertising quality in connected TV (CTV). DV’s new tools offer hope to marketers who are relying on CTV more amid shifting viewing habits but who struggle with placement and measurement.
Podcast advertising is maturing into an attractive and reliable channel for repeat advertisers and strategic testing. US podcast ad spending in Q3 grew 26% YoY, per Magellan AI’s Q3 Podcast Advertising Benchmark Report. Ad loads have held steady at around 8% for five straight quarters, reflecting balance between monetization and user experience. CMOs should capitalize on podcasts’ potential for high recall and context-rich storytelling. Start by finding the best shows and hosts for placements and adapting marketing materials from social or print to fit audio channels.
Ralph Lauren and Tapestry reported standout Q3 results as the strength of their brands and product assortments helped insulate them from broader weaknesses in the luxury and apparel industry. Their successes show that demand for accessible luxury is recovering. But they also demonstrate the challenge of appealing to consumers’ lofty expectations. With more immediate concerns like grocery prices and labor market uncertainty pressuring discretionary purchases, companies need to be laser-focused on delivering high-quality, on-trend assortments.
Mid-market marketers (companies with 10 to 499 employees) have high expectations for artificial intelligence and see AI as a productivity lever for lean teams, according to new data from WARC and MailChimp—but adoption lags behind enthusiasm. AI is still in its early days, leaving a wide gap between the largest companies with capital to invest in proprietary resources and smaller teams with more limited resources.
After more than a year of AI stumbles, Apple will reportedly pay Google $1 billion annually to use a custom-built version of Gemini, Google’s flagship AI model, to power a next-generation Siri—marking one of Apple’s boldest AI moves yet, per Bloomberg. A smarter Gemini-infused Siri could redefine how users find information, products, and services—shifting search and ad engagement from text to voice. For marketers and advertisers, this means adapting quickly to a world where voice agents become the new gatekeepers of attention.
As marketers navigate complex legal, ethical, and operational minefields around user privacy concerns, consent and preference management platforms (CPMPs) can streamline processes and build customer trust. In a conversation with EMARKETER, Donna Dror, CEO of consent management platform Usercentrics, highlighted the importance of privacy-led marketing to obtain higher-quality data, stay compliant, and protect brand image. To make privacy a priority, not an afterthought, brands should integrate consent tools into marketing workflows, audit data sources regularly, and communicate clearly how user data is being accessed and used.
Travel companies are cutting jobs to keep costs under control and adapt to softening US demand, part of a broader wave of layoffs. US employers set more than 153,000 job cuts in October, per Challenger, Gray & Christmas. Hotels and airlines have come under renewed pressure as demand moderates, costs remain elevated, and operational disruptions—including those tied to the current government shutdown—test their performance. The longer the shutdown lasts, the greater the risk of disruptions to holiday operations and travel. To stay resilient, companies can target international and more affluent consumers less affected by economic uncertainty, while cross-training airline and hotel staffers to beef up customer support.
Worldwide Gen Z interns at Goldman Sachs favor no AI over AI-only assistance across most categories, with 54% rejecting AI altogether in creative work, according to an August Goldman Sachs survey.