Visa and Main will inject capital, tools, and additional resources for small businesses’ success.
OpenAI still anchors enterprise AI spend, but Anthropic’s rapid adoption signals a clear shift toward shared model dominance.
Governance over strategy: 76.6% of marketers have AI policies, but roadmaps and ROI targets are lagging, resulting in oversight without outcomes.
GenAI adoption gap: Most teams use AI on the surface; without access to company data, it drafts fast but can’t do real work.
31% of US SMB marketers and business owners use AI-driven design or layout recommendations to optimize landing pages, according to a June 2025 survey from Ascend2 and Unbounce.
LinkedIn released a report on the trends shaping small businesses in 2026, proving that technology, trust, and relationship building will be the pillars of success for small businesses in the years ahead. Despite the unique roadblocks small businesses face amid current macroeconomic conditions, success is possible for those who stay on top of emerging technologies, invest in their digital presence, and build professional relationships.
Amazon is going all-in on AI-powered advertising solutions for small- and mid-sized businesses (SMBs). SMBs can now create high-quality campaigns without requiring costly resources, giving SMBs access to creative capabilities that were once out of reach.
A year after enterprise software firms began rolling out AI agents, most tools now look and act alike—creating confusion for companies trying to choose the right solution. And because many rely on the same OpenAI or Anthropic models, their offerings are almost indistinguishable, per The Information. Brands should prioritize AI agents that connect across ecosystems, protect data, and scale smarter instead of locking into one vendor’s walled garden. Doing so builds resilience, flexibility, and trust in an increasingly crowded AI market.
Mid-market marketers (companies with 10 to 499 employees) have high expectations for artificial intelligence and see AI as a productivity lever for lean teams, according to new data from WARC and MailChimp—but adoption lags behind enthusiasm. AI is still in its early days, leaving a wide gap between the largest companies with capital to invest in proprietary resources and smaller teams with more limited resources.
WPP cut its full-year outlook after Q3 organic revenue fell 5.9% to £2.46 billion, its steepest quarterly decline since 2020. New CEO Cindy Rose said the company “hasn’t gone fast enough” to meet client needs and outlined a turnaround focused on AI, operational efficiency, and simplifying its agency network. WPP’s slump reflects broader challenges facing holding groups in the AI era: proving value through speed, integration, and measurable results as brands increasingly turn to self-serve, platform-driven ad solutions.
Spectrum Reach and Waymark are scaling their AI-powered creative partnership, which has already supported over 15,000 ad campaigns for small and midsize businesses. The collaboration blends Spectrum Reach’s data-driven media targeting with Waymark’s AI video creation tools, enabling broadcast-quality commercials in minutes. The expansion comes as 55% of US small businesses now use AI, up from 39% last year. Together, Spectrum Reach and Waymark are redefining local advertising, proving AI can make creative faster, smarter, and fairer.
Taboola and Paramount Advertising announced a partnership Wednesday, launching a “Performance Multiplier” tool that enables small- and mid-sized businesses (SMBs) to extend connected TV (CTV) ad opportunities to the open web. Small-budget brands can now use CTV the way big advertisers do, reaching new audiences through streaming ads that spark awareness at the top of the funnel and drive measurable bottom-funnel results online.
Google is embedding its Gemini AI deeper into Gmail with Help Me Schedule—an assistant that proactively identifies when users are trying to set a meeting and auto-suggests times directly within the message. The recipient just picks a slot, and it’s booked for both. GenAI is now part of the fabric of work—booking meetings, writing copy, summarizing calls. Tools like Gemini and Copilot go beyond boosting output to freeing agencies and creatives from menial tasks, giving them back time to focus on ideas that actually move the brand forward.
Ad tech leader PubMatic and self-service connected TV (CTV) ad platform MNTN have teamed up to give smaller advertisers access to prime CTV property, per Adweek. Smaller advertisers can take advantage of the PubMatic-MNTN deal to initiate or accelerate investment in a high barrier to entry format with proven results as CTV evolves into a more inclusive marketplace.
Wells Fargo is focusing on banking for small and medium-sized businesses (SMBs)—with a strong emphasis on customer experience and satisfaction, per Banking Dive. The problem with small business banking is that it’s about banking. Banks have a worsening record of making these banking relationships commerce-driven, in which they also offer merchant services and therefore struggle to deepen day-to-day propositions.
LinkedIn debuted several new features for ad automation targeting small- and mid-sized businesses (SMBs) as it looks to expand its advertiser base beyond large brands. The update reduces barriers to professional-grade ad campaigns by offering automation and AI-driven support that previously demanded larger budgets or in-house expertise.
Microsoft is extending AI further into its productivity tools with Agent Mode in Excel and Word, plus a new Office Agent in Copilot chat, per The Verge. The tools automate Microsoft 365 spreadsheets, documents, and PowerPoint through prompts, mirroring a trend already visible in Google’s Gemini rollout across Drive, Docs, Sheets, and Slides. For marketers, the payoff for adopting AI in 365 and Drive could be higher productivity and stronger performance, possibly at a fraction of the cost of separate AI subscriptions. The downside is lock-in and the risk of over-reliance on single platforms.
AI use outside of content creation still ranks low among small and medium-sized businesses (SMBs) despite interest, showing a gap between curiosity and capability. While two-thirds of SMBs use AI for marketing and content creation, only 35% are applying it to customer service, per Revenued’s AI Usage Among Small Businesses report. If SMBs want AI to move beyond content creation, they’ll need to invest not just in tools but in training, governance, and measurable pilots. To close the gap between interest and implementation, brands should use upskilling as a differentiator, start with low-risk pilots, and build trust in outputs.
Access to connected TV (CTV) is inching toward democratization, transforming a high barrier to entry into an accessible landscape for brands with smaller budgets to connect with consumers. AdGood and Magnite illustrate how CTV is evolving from a premium resource to a more inclusive and dynamic marketplace as the format matures.
Amazon sellers using sponsored product ads now have access to Amazon’s Marketing Cloud clean room. Amazon’s expanded access to its clean room solution will enable SMBs to measure and optimize campaigns with the same sophistication as enterprise advertisers while allowing the ad giant to accelerate its push against larger rivals.