45% of B2B marketers worldwide are prioritizing investment in AI-powered marketing tools for 2026, according to an August 2025 report from Content Marketing Institute.
Personalization remains one of the most reliable attention drivers, but recent data shows consumers are still uneasy about how brands achieve it. People across age groups feel more negative than positive toward personalized ads—even though they pay more attention to content that feels relevant. The result is a widening gap between consumer expectations and marketer behavior. To unlock personalization’s upside, brands must apply AI to improve relevance and transparency, not just scale output.
28% of B2B buyers worldwide have AI review boards or steering committees review AI products during evaluation, making it the least common internal review method, according to a July 2025 Responsive survey.
As marketing becomes increasingly digital, one channel still stands out for creating real connections: the branded products people hold onto. New research from the Promotional Products Association International shows how merch turns everyday items into lasting brand loyalty.
Artificial intelligence now shapes how insights are gathered and applied. Over the past year, nearly all US market researchers (98%) have used generative AI, and 72% use it at least once a day, per a new Harris Poll–QuestDIY survey. AI’s speed and scale have replaced early skepticism, even as trust continues to lag behind. Brands adopting AI should build oversight and human judgment into their marketing pipelines to guarantee that every automated insight passes the test of accuracy, transparency, and brand integrity.
Due to the Trump administration's crackdown on direct-to-consumer (D2C) pharma advertising, drugmakers face a greater need to develop strong strategies to effectively reach the healthcare professionals (HCPs) who prescribe their treatments. Pharma marketers must use digital tools and channels, including social media and AI, to create credible engagement strategies that offset decreased consumer exposure to drug ads.
Marketers are doubling down on content relevance and strategy as key drivers of performance, but personalization is being left behind. Nearly two-thirds (65%) of North American B2B marketers who say their efforts have been effective in the past year cite content relevance as a main reason, per Content Marketing Institute (CMI). Despite the potential payoff, 94% of marketers say their use of personalization is either basic or moderate. Marketers should pivot AI’s role from content creation to content intelligence, focus on high-quality signals, and implement data-driven personalization to get a sustainable edge in campaign efficiency and engagement.
B2B buyers are leaning on AI tools for vendor selection, raising the stakes for surfacing in AI results. Eight in 10 global B2B buyers in the tech industry use genAI as much as traditional search when researching vendors, per Responsive’s Inside the Buyer’s Mind report. Four in 10 use genAI and traditional search equally. B2B marketers can insert themselves early in buyers’ discovery, vetting, and selection process by focusing generative engine optimization (GEO) efforts on controllable platforms. Ensure website information is structured and easy to parse by publishing clear FAQ pages with information on pricing, use cases, and product offerings.
Twilio’s new tools solve a major marketing bottleneck: unreliable customer data signals. Its update turns Twilio Segment into a real-time control tower by giving marketers and engineers a shared view of what’s working and what’s broken across the customer journey, per MarTech. Marketers don’t need more data—they need usable data. Twilio’s tools clean the pipes and light up dashboards, turning signal chaos into signal clarity while giving brands the confidence and autonomy to act without second-guessing. Brands that delay addressing unreliable signals risk falling behind as data blind spots widen and personalization breaks down.
Performance channels are gaining traction among B2B marketers, with 84% now shifting from traditional, impression-focused approaches, per a Madison Logic survey. Brands should keep investing in performance marketing for its resilience amid economic headwinds. The added flexibility will let them adapt based on rapidly shifting economic signals and consumer behavior changes.
Amazon used its annual seller conference, Amazon Accelerate, to unveil new tools and fulfillment capabilities that underscore its ambition to serve as the infrastructure of retail. The retailer is weaving together AI-driven tools, externalized logistics, and its vast seller network to extend its influence beyond its own marketplace. As Amazon extends its reach through MCF and Buy with Prime, it increasingly sees merchants and marketplaces not as rivals but as collaborators.
Physicians’ views on pharmaceutical promotions have soured over the past several years, according to a recently published study in JAMA Health Forum. Doctors rely on drugmakers for resources on the latest medicines, but they don’t want this information to feel overly promotional. Pharma marketers and sales reps need to establish themselves as trustworthy and educational from the very beginning. They must make sure to ask doctors about patients’ needs, conditions, and their experiences with current and past treatments. Marketers can use that information to craft customized materials to show doctors how a drug will help their specific patients.
On today’s podcast episode, we discuss why investors wanted to bring in an outsider to right the ship, what’s most to blame for Target’s recent struggles, and what should be top of the new CEO’s to-do list. Join Senior Director of Podcasts and guest host, Marcus Johnson, and Senior Analysts, Blake Droesch and Arielle Feger.
LinkedIn is urging B2B marketers to embrace unscripted, authentic video after seeing strong engagement growth on the platform. CMO Jessica Jensen told EMARKETER that “real humans talking like real humans” resonates far more than polished assets, encouraging executives to share candid updates and even humor in their posts. The push reflects broader demand: 52% of US B2B marketers used video in 2024, while Millennials and Gen Z—now 71% of B2B buyers—expect casual, social-style content in professional settings. With B2B video ad spend rising nearly 18% this year, LinkedIn is well positioned to capture that momentum.
LinkedIn is scaling its BrandLink program with new creator-led shows and partnerships with publishers like BBC Studios, TED, and The Economist. Backed by sponsors including AT&T, IBM, SAP, and ServiceNow, the initiative reflects LinkedIn’s push into B2B video at scale. Since rebranding from the Wire Program in May, BrandLink revenues have grown nearly 200% quarter-over-quarter, while creator and publisher payouts more than tripled YoY. With US B2B video ad spend up nearly 18% this year, LinkedIn is positioning BrandLink as a premium marketplace balancing enterprise polish with creator authenticity at a time when audiences crave human-driven, unscripted content.
Ten years after its establishment, Amazon Business is expanding its seller network and product selection to serve an 8 million global organization customer base, which has grown 33% from 6 million in 2023. Many of the capabilities that individual shoppers enjoy on Amazon’s B2C platform—broad selection, cost savings, and advanced technology—are being applied to its B2B marketplace to help organizations work smarter and more efficiently. As Amazon Business continues to innovate, it is poised to compete for more sales from companies seeking to save time and resources.
The news: Lowe’s is acquiring Foundation Building Materials (FBM) for approximately $8.8 billion. The North American distributor of interior building products generated roughly $6.5 billion in revenues in 2024 on a pro forma basis and operates more than 370 locations across the US and Canada, serving 40,000 Pro customers. Its business spans both new construction and repair/remodel applications. Our take: Lowe’s is playing the long game. By doubling down on Pro customers, the retailer is building a buffer against consumer caution and the frozen housing market. FBM’s scale positions Lowe’s to capture long-term share as construction rebounds, and the raised sales guidance signals confidence that its Pro-focused playbook is already delivering results. That stands in contrast to Home Depot, which recently fell short of both revenue and earnings expectations for the first time in a decade. While Home Depot has leaned into its Pro business as well, tariffs, elevated housing costs, and labor pressures are weighing on its results. Lowe’s acquisitions and investments could give it an edge in weathering near-term headwinds and winning share from contractors and builders who will be critical growth drivers over the next decade.
LinkedIn posted 9% YoY revenue growth in its June-ending quarter, fueled by rising engagement, B2B ad demand, and AI-powered tools. Despite soft hiring trends, sessions rose 11% YoY as more creators and professionals use LinkedIn for content, networking, and branding. Microsoft CEO Satya Nadella emphasized the platform’s evolution from a resume archive to a dynamic business hub. AI continues to drive efficiency and creativity across features, benefiting both users and advertisers. With strong identity data and a trusted audience, LinkedIn is carving out a stable, differentiated space in social media—positioning itself for long-term relevance beyond recruitment cycles.
The news: AI is growing in importance for small and medium-sized businesses, saving SMB marketers time and money, often with benefits outweighing risks like public backlash. AI helps US SMB marketers save about 13 hours per person per week and cut operating costs by about $4,700 per month on each team, per ActiveCampaign. Separately, Thryv found that 90% of US small businesses save 11 or more hours per week with AI. Our take: As AI saves companies time and money, it's crucial to have plans in place for how to use them. Marketers should use that time to test new creative strategies, reach out to new customers, and act on campaign analytics gathered by AI. AI-driven cost savings can be reinvested in higher-quality marketing content and expansion of product catalogs.