The connected car is shifting from a tech talking point to a marketing one as in-car entertainment becomes the next attention battleground for advertisers. Nearly two-thirds (63%) want infotainment systems to give them personalized recommendations based on listening behavior, and 67% want those systems to organize content seamlessly. A brief window exists before in-car ecosystems mature and become harder to penetrate. Marketers should act now by experimenting with partnerships, designing “car-first” experiences, establishing a cross-device identity, and investing in personalization.
YouTube now reaches 76.3% of Mexico’s internet users and has become the default screen in Mexican homes, per DataReportal. But the bigger story is how it’s being watched—mostly through connected TV (CTV). YouTube now sits at the center of Mexico’s CTV and cultural ecosystem. There’s an opportunity for marketers to capture attention by seeking out partner creators for sponsorships. Brands looking to connect should prioritize long-form CTV strategies that hold attention on the big screen, collaborate with local creators who understand community dynamics. and develop original, Spanish-language content that reflects local culture and values.
WhatsApp is tackling spam with a message-capping feature that limits how many messages users and businesses can send without getting a reply from the recipient. When a user nears the limit, which hasn’t been defined yet, they’ll get a pop-up warning to help them avoid being blocked from sending messages, per TechCrunch. Brands need to segment audiences more carefully and measure message quality, not just output volume. To maintain trust, companies should streamline their communication, focus on relevance, and avoid messaging fatigue to talk less and connect more.
AI is rapidly becoming central to retail operations, with 45% of organizations using AI tools daily and nearly all planning to sustain or increase investments next year, according to an Amperity survey. While fears of mass job losses have yet to materialize, ongoing economic pressures—including weak consumer sentiment, rising inflation, and a softening labor market—are driving a surge in layoffs. As companies turn to AI to boost efficiency and manage costs, the challenge lies in balancing automation with the human expertise needed to navigate uncertain times.
Spotify signed a slate of deals with Sony Music Group, Universal Music Group, Warner Music Group, and Merlin to develop “responsible AI” tools that ensure fair compensation, respect for copyright, and let artists decide whether they want to allow AI use. The music streamer didn’t clarify what kinds of tools it’s developing. Creative platforms are under pressure to show they can harness AI responsibly without eroding creator economics. Brands should vet creative partners and platform placements for reach, transparency, brand safety, and ethical AI practices.
Households may not be tapped out on subscriptions yet, but subscription fatigue is emerging as viewers seek more affordable ways to stream and rethink how much they’re willing to pay. Nine in 10 US households pay for at least one streaming service, per Parks Associates. Nearly half (45%) watched free ad-supported streaming TV (FAST) in Q1 2025, up from 42% in Q1 2024. Although viewers may be accepting of ads, overload or irrelevant messaging could turn them away. Advertisers should: diversify placements, invest in creative testing and ad frequency controls, and focus data-driven buying.
Google is embedding its Gemini AI deeper into Gmail with Help Me Schedule—an assistant that proactively identifies when users are trying to set a meeting and auto-suggests times directly within the message. The recipient just picks a slot, and it’s booked for both. GenAI is now part of the fabric of work—booking meetings, writing copy, summarizing calls. Tools like Gemini and Copilot go beyond boosting output to freeing agencies and creatives from menial tasks, giving them back time to focus on ideas that actually move the brand forward.
Google and WPP struck a $400 million, five-year deal to expand AI tools and services across the UK ad agency’s services. The extension of their partnership, first announced in April 2024, marks a structural acceleration of how AI is becoming embedded in marketing operations. Deals like Google and WPP’s redefine what “AI maturity” looks like in marketing and how alliances are reshaping competitive dynamics. For CMOs, announcements like this emphasize the need for strong oversight of agency partnerships and a clear framework for measuring AI-driven efficiency and creative quality.
Content maintenance is no longer optional if brands want to stay visible in generative engines and chatbot answers. Over 70% of pages cited by ChatGPT were updated within the past 12 months, per AirOps’ The Silent Pipeline Killer report, making content renewal and refreshing a must for relevance in AI outputs. Brands that treat content as an ongoing performance lever, not just a one-time project, will earn sustained visibility and trust in generative AI (genAI) results. For CMOs, that means rethinking content strategy as a living ecosystem, where freshness is the new SEO.
OpenAI created an Expert Council on Well-Being and AI—a panel of eight behavioral and mental health specialists tasked to guide how AI tools like ChatGPT and Sora interact with users, per Ars Technica. CEO Sam Altman also announced on X that, “now that we have been able to mitigate the serious mental health issues and have new tools, we are going to be able to safely relax the restrictions in most cases.” OpenAI’s loosening guardrails shift responsibility to brands and users who must now share in the responsibility to define and enforce their own ethical boundaries.
As CTV ad spending accelerates, buyers are shifting focus from convenience to performance—zooming in on ad quality, viewer experience, and actionable signals that drive measurable impact. Nearly half of global agencies and demand-side platforms (47%) prioritize ad quality and a positive user experience, per BCG and Google. Easy integration, responsive customer support, and platforms’ ease of use rank far lower. Marketers should push for consistent data-sharing and collaboration with publishers to turn CTV from an experimental channel into a predictable growth engine.
Google updated ad arrangements across its Search interface globally, potentially amping up competition for visibility and user attention. Users can now hide sponsored content by collapsing text ads to only see organic results. The “Sponsored Results” label is pinned to the top of the search screen as users scroll, making that section more apparent even when collapsed. Brands that rely heavily on search visibility need to rebalance paid and organic SEO strategies. They should test how collapsed ads change click-through rates and revise bidding tactics to maintain a share of user attention in increasingly competitive results pages.
While marketers fixate on generative AI’s impact on search, the real risk is invisibility. AI crawler traffic jumped 96% YoY, with GPTBot’s share soaring from 5% to 30%, per Cloudflare, yet traditional search traffic flatlined. Thousands of AI crawls now yield only a handful of source links, making it urgent for marketers to optimize for AI bots, not just Google. Brands that address crawl inefficiencies now will gain search visibility, AI discoverability, and revenue edge over competitors that haven’t adjusted. Anticipating shifting search dynamics can help brands stay discoverable no matter how the algorithms evolve.
Lyra Health is debuting a generative AI (genAI) chatbot for mild to moderate mental health challenges like burnout, sleep or stress. AI chatbots for mental health will likely keep growing as consumers, especially younger generations, seek more affordable, lower-pressure alternatives to traditional in-person therapy. Lyra’s measured rollout shows how AI therapy could be deployed responsibly: limiting chatbot use to lower-risk mental health issues and emphasizing safety.
As Google’s Chrome and DuckDuckGo integrate AI tools into their browsers, Perplexity has launched its own, built with agentic AI capabilities from the ground up—Comet. When perusing products, Comet can take complex natural-language requests and surf review sites, listicles, and news articles to find top options. For users looking for an AI-first experience, Comet is a promising entry that blends active assistance with traditional web functions. However, given Perplexity’s recent scaleback on advertiser initiatives, AI search may not be the next frontier for ad formats. Continuing investments in traditional search options like Google Search is crucial to ensuring visibility.
Salesforce’s launch of Agentforce 360 is a sign that agentic AI is moving into the marketing stack, signaling that automation is becoming a core capability rather than a future experiment. Agentforce can help CMOs decide how far to push agentic AI across their marketing stack. To move from experimentation to deployment, CMOs should start with focused pilots in high-volume touchpoints like chat or email with clear success metrics, such as resolution time or customer satisfaction.
OpenAI announced a blockbuster deal to design its own AI chips in collaboration with Broadcom, continuing a trend of AI companies seeking partnerships and investments to own both ends of the AI stack, per The New York Times. OpenAI’s Broadcom deal is a turning point in AI strategy—from chasing smarter models to securing the power that fuels them. For enterprises, this is the moment to pick sides. The competitive advantage in the next decade belongs to those who align with partners that control their infrastructure, not just their algorithms.
Tubi is giving advertisers a broader arsenal of contextual targeting tools through an expanded partnership with Viant. The free ad-supported streaming TV (FAST) platform is tagging its on-demand content based on emotional and thematic cues, per Digiday, with categories such as “hopeful” or “suspenseful.” For CMOs, this represents a turning point—contextual intelligence is a strategic advantage for brand safety, emotional alignment, and performance in an increasingly fragmented streaming landscape. Leaning into emotional targeting tools will let marketers fully capitalize on FAST’s growth, the platforms’ broad range of content, and the opportunity to dominate ad fill.
As AI slop, influencer content, and an abundance of ads push Gen Zers into private messaging spaces, brands have a new channel for contact. The majority (86%) of US social media users are comfortable receiving messages from brands within apps like Snapchat and Facebook Messenger, per a Snap and MAGNA survey. As users retreat into these private digital spaces, the marketing playbook must prepare to meet them there. That may require new efforts, such as rebalancing budgets, building new capabilities, and finding what engagement metrics are key. Start small with a few chat-based campaigns to track what resonates.
Both Google and Apple ramped up their bug bounty programs and are now offering record payouts to secure sprawling digital ecosystems. Big Tech’s rapid expansion has outpaced internal defenses, forcing companies to rely on external hackers to find and fix security gaps. Big Tech’s growing reliance on outside hackers shows how fast digital risks are rising. Brands can’t wait for problems to surface. Protecting data and trust now requires constant monitoring, quick response plans, and open communication when things go wrong.