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Technology

Amazon announced a slew of ad updates at its annual Unboxed event, including agentic AI tools primed for campaign planning, targeting, and creative development. Amazon is tightening its grip on the ad workflow, potentially pulling spend from Google and Meta while making its platform more indispensable to brands. Agency-free brands should experiment with the tools while keeping in mind that human insights and oversight are key to responsible, effective campaign deployment. Ensure that the use of genAI content in ads is disclosed to maintain user trust, and check that market research and concept generation match with brand voice and reputation.

A year after enterprise software firms began rolling out AI agents, most tools now look and act alike—creating confusion for companies trying to choose the right solution. And because many rely on the same OpenAI or Anthropic models, their offerings are almost indistinguishable, per The Information. Brands should prioritize AI agents that connect across ecosystems, protect data, and scale smarter instead of locking into one vendor’s walled garden. Doing so builds resilience, flexibility, and trust in an increasingly crowded AI market.

Last week, Tesla and Rivian approved two of the most aggressive CEO compensation plans in history—Elon Musk’s potential $1 trillion payout and RJ Scaringe’s $4.6 billion plan. Both hinge on hitting decade-long performance and valuation targets tied to EV production, AI innovation, and market capitalization growth. Why it matters for brands and marketers: This compensation era spotlights the rise of the personality-driven company. Musk and Scaringe are seen not just as CEOs, but as brand assets whose visibility and vision influence valuation. For advertisers, the message is that leadership narratives can serve as marketing multipliers that help drive brand identity and, for better or worse, brand reputation.

CNN is adding a short-form video feature to its app’s homepage in a bid to attract younger audiences and boost engagement amid declining linear TV viewership. The “Shorts” tab, which previously existed outside the homepage, includes clips from CNN stories in a vertical video format similar to Instagram Reels or TikTok, per The Verge. CMOs should explore how news-aligned short-form content can enhance credibility and trust in brand storytelling and monitor how legacy media brands experiment with short-form video to inform their own content strategies.

Spending on martech tools will continue to grow over the next five years, but data silos, inefficient ROI measurement and training gaps could hold back the tools’ potential. 78% of B2C organizations increased their martech budgets over the last five years, and that pace isn’t slowing: 79% plan to raise them again by 2029, per McKinsey’s Rewiring Martech report, and 34% will boost it by at least 11%. Despite these aggressive investments, only 35% of organizations say their martech operations have reached a “transformational” level of maturity. CMOs should ensure teams are supplied with the technical skills to aid martech’s advancement and treat the tools as a part of operations across the board—not just an IT task. They should also connect martech success metrics directly to clear outcomes—like customer retention—to prove its value across the organization.

X’s new link preview function is artificially inflating web traffic and skewing attribution and engagement metrics for publishers and brands, per The Verge. The feature collapses posts when links are clicked on, letting users bookmark, like, repost, and reply while viewing a webpage. It also preloads pages before any interactions, resulting in false page views. Marketers and publishers should audit their analytics tools and scrutinize any sudden, extreme traffic spikes. Prioritizing first-party data and metrics like time spent and conversions—rather than simply counting page views—will help provide more reliable insights.

Social media marketers are prioritizing user-generated content (UGC) and influencer collaborations. More than three-quarters (82%) of B2B and B2C marketers say UGC is at least somewhat important, per Emplifi. But marketers are facing challenges with their workloads. Just 7% report never feeling burned out, and nearly half say they need more headcount and resources. Marketers should invest in joint UGC and influencer strategies and monitor impact beyond vanity metrics, and CMOs should focus on building teams that can work together across silos efficiently.

After more than a year of AI stumbles, Apple will reportedly pay Google $1 billion annually to use a custom-built version of Gemini, Google’s flagship AI model, to power a next-generation Siri—marking one of Apple’s boldest AI moves yet, per Bloomberg. A smarter Gemini-infused Siri could redefine how users find information, products, and services—shifting search and ad engagement from text to voice. For marketers and advertisers, this means adapting quickly to a world where voice agents become the new gatekeepers of attention.

As marketers navigate complex legal, ethical, and operational minefields around user privacy concerns, consent and preference management platforms (CPMPs) can streamline processes and build customer trust. In a conversation with EMARKETER, Donna Dror, CEO of consent management platform Usercentrics, highlighted the importance of privacy-led marketing to obtain higher-quality data, stay compliant, and protect brand image. To make privacy a priority, not an afterthought, brands should integrate consent tools into marketing workflows, audit data sources regularly, and communicate clearly how user data is being accessed and used.

Podcast advertising is maturing into an attractive and reliable channel for repeat advertisers and strategic testing. US podcast ad spending in Q3 grew 26% YoY, per Magellan AI’s Q3 Podcast Advertising Benchmark Report. Ad loads have held steady at around 8% for five straight quarters, reflecting balance between monetization and user experience. CMOs should capitalize on podcasts’ potential for high recall and context-rich storytelling. Start by finding the best shows and hosts for placements and adapting marketing materials from social or print to fit audio channels.

Artificial intelligence now shapes how insights are gathered and applied. Over the past year, nearly all US market researchers (98%) have used generative AI, and 72% use it at least once a day, per a new Harris Poll–QuestDIY survey. AI’s speed and scale have replaced early skepticism, even as trust continues to lag behind. Brands adopting AI should build oversight and human judgment into their marketing pipelines to guarantee that every automated insight passes the test of accuracy, transparency, and brand integrity.

Google added integrations to Gemini that pull information and insights from Gmail, Google Chat conversations, and Google Drive files. It can also connect with PDFs, Docs, Slides, and Sheets. For enterprise users, this means faster and more context-rich insights—especially for tasks like internal research, competitive benchmarking, or campaign planning, where information is often scattered across different tools and channels. Marketers should begin with targeted use cases like analyzing brand sentiment from team discussions or summarizing performance reports.

66% of US banking executives say their leadership team or board has discussed allocating budget or resources to AI, more than triple the share for any other emerging tech, according to July data from Bank Director and Jack Henry & Associates.

Consolidation in the streaming industry is leading connected TV (CTV) budgets to become more concentrated, per our latest US TV and CTV Ad Spending Forecasts. Key changes on the horizon: Mergers on the horizon, as well as companies concentrating their streaming options, could change who holds power in the TV industry. CMOs should prepare for a CTV landscape dominated by fewer, data-rich platforms. That means deepening direct partnerships with leading streaming providers to gain priority access to premium inventory, and investing in AI-driven analytics to enhance creative testing and budget optimization inside walled gardens.

Instacart has launched a new suite of AI-powered tools aimed at helping grocers deliver more personalized and efficient shopping experiences both in-store and online. The rollout includes features like Cart Assistant for customized recommendations, Store View for real-time shelf monitoring, and Agentic Analytics for data-driven insights. Instacart’s bet is that the more it can use emerging technologies to simplify life for both grocery shoppers and retailers, the stickier its platform will become.

Dating app fatigue has set in for many consumers, but one entrant in the market is quietly catching on among younger consumers—Facebook Dating. The feature, which launched in 2019, has amassed more than 21 million daily active users (DAUs), compared with Hinge’s 15 million, per The New York Times. To capitalize on the dating feature's growth and user engagement, brands should use zero-party data to target ads based on profile preferences—such as users who are interested in shopping, outdoor experiences, or live events—while ensuring placements don’t feel intrusive in an intimate, high-intent environment.

The race to succeed Twitter is maturing into a two-lane race. Meta’s Threads has surged to 150 million daily active users, per Meta, while decentralized rival Bluesky has climbed to 40 million users, per TechCrunch. The post-Twitter world is segmenting. Threads offers scale and a burgeoning ad ecosystem, but Bluesky might be better for more organic brand engagement with specific user groups. For brands, the opportunity lies in balance: Use Threads for audience growth and measurable performance and Bluesky to test tone, voice, and authenticity. Together, they offer a preview of where digital conversation and brand storytelling are headed next.

Tomorrow’s grocery shoppers will expect AI tools that anticipate their needs, faster checkouts, and consistent pricing across channels. In this new era, convenience and technology will shape behavior, but value and trust will remain the deciding factors.