Technology


Are Younger Shoppers Always More Tech Friendly?

While recent data reveals big differences in attitudes toward a range of shopping-related technologies, there are some noteworthy exceptions.

Google Glass Finds a Home on the Factory Floor

Smart glasses, like Google Glass, failed in the consumer space but are finding success in workplaces.

Retailers and Shoppers Are on Totally Different Pages About Tech

Retail executives and consumers in the US, the UK and Australia have widely disparate expectations about artificial intelligence's (AI) and virtual reality's (VR) effects on the retail sector

How Digitization Affects TV Ad Sellers

A lot of companies in the ad industry hope to profit from the digitalization of TV. But as with any big change, uncertainty creates some fear.

Shoppers Like Emerging Tech in Theory

Emerging retail tech straddles the line between utilitarian and useless. Improving the customer experience is usually the end goal but when it's implemented just for the sake of showing off, consumers don't always find it useful. According to a June 2018 JDA Software survey, consumers were receptive to the idea of retail tech.

Could Amazon Go Head-to-Head with Convenience Stores and QSRs?

What once sounded fantastical—stores where shoppers could walk out with purchases without waiting in line—is becoming a reality for more than a select few.

What Shoppers Want from Stores of the Future

Retailers have been implementing in-store tech and omnichannel options to meet the perceived demands of the modern shopper. A recent RIS News survey found many US internet users are interested in shopping options like "grab and go" technology, while fewer were keen on virtual reality or robots.

What Is Blockchain's Biggest Barrier?

Although it receives constant buzz, there are a few reasons why blockchain isn't widely adopted yet.

Congress Is Preoccupied by Big Tech

Quorum mined statements from members of Congress over the past decade and found that they talk more about technology than any other sector of the economy.

Why China's Digital Ad Industry Needs Blockchain

Bennett Hong, CTO of adtech company Jingshuo, discusses what's keeping advertisers in China from adopting blockchain technology.

Explain Yourself, AI

As use of AI grows (27% of executives in a PwC study have already implemented AI), so do calls for ways to interpret how AI models make decisions. This has given rise to a new buzzword: explainable AI, which refers to algorithms that make decisions humans can explain. PwC, for example, says it “integrates risk mitigation and ethical concerns into algorithms and data sets from the start.”

CES 2019: Same Technology, New Possibilities

Last week, more than 188,000 tech enthusiasts descended upon Las Vegas for CES to get a glimpse of the latest and greatest gadgets from around the world. As far as dazzle, the show didn’t disappoint.

Legacy Tech Delays Digital Transformation

For many companies, it is necessary to regularly update their digital strategies in order to stay competitive. But old tech systems can make this an onerous task.

Enterprise Software Acquisition Surges

The glut of big tech deals and consolidation is, in some ways, reflective of what’s going on in the broader economy. According to Dealogic, global M&A deals are on pace to reach $4.8 trillion this year, which would set a record.

CMOs Are Becoming More Tech Focused

According to a new study, CMOs will likely pay more attention to technology strategies and making their interactions more human in the next year.

In the latest episode of "Behind the Numbers," we delve into how technology and the sharing economy are affecting popular tourist destinations, and what measures are being taken by local tourism organizations to promote sustainable travel.

Will Cryptocurrencies Change Digital Publishing?

Ted Dhanik, CEO and co-founder of ad tech firm engage:BDR, spoke about how publishers can use cryptocurrencies to get paid faster.

Many Shoppers Still Prefer Human Touch at Checkout

According to a July 2018 CivicScience survey, nearly 60% of US consumers would rather have their items rung up by a cashier than use a self-service register.

Retailers' Tech Capabilities Still Fall Short

Shoppers are open to various types of retail technologies—even those that were once considered too creepy. But consumers’ shopping expectations do not align with retailers’ capabilities, according to a recent study.