Financial Services

This year, several SMB-focused fintechs expanded their product suites to delight customers with all-in-one propositions.

Overdraft and NSF charges accounted for nearly two-thirds of banks’ fee revenue in 2019. A “range of regulatory interventions” will protect consumers from the heaviest purveyors of the practice.

A green fintech taxonomy offers building blocks for more consistent assessments of business’ ESG disclosures.

It joins a string of banking players that have ended or deemphasized the charges—and has several options for replacing the revenue it forgoes.

Despite app satisfaction growth, wealth managers trail banks’ and insurers’ satisfaction scores—but access to advisors and education could help them make up ground.

UK banks can capitalize on removal of open-banking friction: The Financial Conduct Authority’s repeal of the 90-day re-authentication mandate for users—plus an upcoming rollout of convenient repeat payments—will help banks enhance the customer experience.

Southeast Asian neobank could gain traction with SMBs: Singapore-based YouTrip is expanding to businesses, with a corporate card as its inaugural product, and is well-positioned to benefit from the region’s abundance of smaller businesses.

Commission-free trading is no longer enough for an investment platform to stand out in the crowded UK market.

JPMorgan Chase and Standard Chartered helped turn the cloud-based core banking provider into a unicorn and a credible challenger to the big core banking players.

The quieter Thanksgiving weekend news cycle gave us time to dive deep on a much-hyped fintech sector. Here’s how DeFi actually works, what issues it aims to solve, and where it’s going next.

On today's episode, we discuss how the world of insurance is changing, how claims can be settled in seconds, and how smart sensors can make sure you only pay when you actually drive. Tune in to the discussion with eMarketer principal analyst at Insider Intelligence Eleni Digalaki.

Justin Morcelle’s non-marketing experience with data and analytics gave him a competitive advantage when he took on his job. In an exclusive interview, he talks about how digital has transformed the CMO role.

While it’s meeting consumer demand for holistic coverage, it falls short on scalability. The debt and equity raise will help it expand.

Eschewing a primary provider deal in favor of keeping both public and private clouds reduces risk to service quality. But this pricey approach only works for big financial institutions.

Lydia added trading, but its suite of services still pales in comparison to competitors included within Insider Intelligence’s list of super apps.

Customer-friendly services—like switching current accounts and data sharing through open banking—helped almost one in three UK consumers form new banking relationships.

The crypto exchange raised $400M to facilitate access to the next iteration of the internet but it's starting further back in the race.

Banks must tell regulators about cyber incidents within 36 hours and inform consumers “as soon as possible.” This transparency will speed up response to breaches and improve consumers’ trust.

It's considering an IPO to keep its momentum going following a record year supporting wealth managers’ digital transformation.

Green neobank talks the talk, but does it walk the walk? Aspiration’s actual performance lags its promotion of itself as environmentally friendly. The reputational risk it’s facing is a warning to banking players that market ESG heavily.