BMO announced that it would sell 138 branches—nearly all in the Mountain West and Midwest—to First Citizens Bank. The sales includes about $5.7 billion in deposits and about $1.1 billion in loans. Customers still value branches: 55% of respondents to EMARKETER’s US Banking Consumer Habits survey said “branches near me” ultimately led them to purchase banking products or services. While digital services enable national reach with little additional cost, physical connection with consumers and small-business customers is crucial. And for banks scaling to the degree that they offer commercial banking services to corporate customers, an in-person presence is mandatory.

Corporate dredit quality is causing investor consternation even as bankers overall appear optimistic. While risks to the economy abound, very few headlines reflect it. Faint echoes of the 2023 banking crisis—in which contagion was narrowly averted and economic cataclysm prevented—do nothing to calm investors’ nerves. Pockets of consumer worry haven’t metastasized, and there’s been no clear sign of a commercial credit meltdown. But bankers should follow the undercurrents in anticipation of the next crisis, even while the economy appears “fine.” The 2023 regional banking crisis seemingly came from out of nowhere, even though the signs were there. The subsequent need for the government’s emergency actions as well as frantic mergers among regional banks show how shaky the foundation can be.

Erebor has received conditional approval for a national bank charter. It will be a digitally native competitor to lenders that serve the “innovation economy” and some specific industries: Erebor will focus on B2B services for AI, defense, crypto, and manufacturing companies, with offerings for high-net-worth individuals tied to those sectors. The biggest threat to traditional banks is that payments technology quickly advanced beyond what they can support or understand. Real-time payments solve the instant settlement problem that crypto provides for domestic transactions. But the next generation of changes to payments infrastructure is coming—and very few institutions are ready.

The federal government has been shut down for over two weeks as funding bills keep hitting roadblocks in the Senate, and it could take weeks to resolve. Some financial institutions have responded quickly, while others have been slow or off the mark. The fact that a lengthy government shutdown would weigh on federal government employees’ and contractors’ finances poses a risk to bank and credit union balance sheets. But it’s also an opportunity for them to deepen customer trust.

Small business customers increasingly expect “best-in-class, highly sophisticated digital capabilities” and integrated experiences, according to a Finovate interview with Shruti Patal, chief product officer for business banking at U.S. Bank. But small businesses have historically been underserved digitally by their financial institutions, especially relative to consumers. U.S. Bank’s moves to modernize its small business banking digital experience are crucial to keeping its offering competitive against nonbank software providers, fintechs, and other banks. Its partnerships and all-in-one model for its business banking platform keep it in the running.

In today’s episode, we talk about whether the “American Dream” is less achievable, or just different, how this new economic reality has reshaped consumer behavior, and how brands are marketing aspiration differently. Join the discussion with host and Head of Business Development, Rob Rubin, Senior Director of Briefings, Jeremy Goldman, and Analyst, Paola Flores-Marquez.