Artificial Intelligence

Just 7% of marketers surveyed by Freedman International said they currently use chatbots powered by artificial intelligence (AI).

A recent Infosys survey of executives and IT decision-makers worldwide finds roughly 70% of respondents reported that employees at their companies are concerned that they’ll be replaced by the emerging technology.

In the latest episode of eMarketer's "Behind the Numbers" podcast, analyst Victoria Petrock discusses how much the artificial intelligence market is growing, and what's driving that growth.

In the latest episode of "Behind the Numbers," the topic is automation and jobs. Where is automation displacing human jobs, and what new opportunities are emerging?

Important AI-supported technology, such as facial recognition, is expected to reshape many sectors.

Recent data from Accenture Strategy finds that working professionals worldwide are more willing to work with intelligent machines than public opinion suggests.

While tacking the term “AI” onto a press release can generate buzz, building actual AI products is a big undertaking for most companies.

For travel marketers, mobile and social technology investments are a priority, but so are emerging technologies like artificial intelligence and marketing automation.

Marketers may be intrigued by new developments like artificial intelligence, augmented reality and voice search. But plenty worry that they are unprepared to work with emerging tech.

A new study looking at the concepts marketers consider to be overhyped found that many see artificial intelligence—and even big data—as more of a fantasy than a reality.