Artificial Intelligence


In this Tech Talk Tuesday webinar, we discuss the strategy and capabilities that companies use to realize significant and sustainable ROI growth from personalization. You’ll learn how to lay the foundation for personalization, maximize opportunity and accelerate growth with AI to set your brand apart from competitors.

Retailers and Shoppers Are on Totally Different Pages About Tech

Retail executives and consumers in the US, the UK and Australia have widely disparate expectations about artificial intelligence's (AI) and virtual reality's (VR) effects on the retail sector

The Changing Face of Retail in China

China’s tech-driven retail revolution is turning stores into laboratories for retail experiments and introducing consumers to completely new shopping experiences.

Enthusiasm Runs High for AI, but Many Are Still on Learning Curve

Artificial intelligence is no longer just a buzzword, and hefty investments signal that stakeholders are planning to ramp up efforts in 2019.

Will AI Transform Retail?

Artificial intelligence (AI) is changing the way retailers approach assortment planning, personalization, voice ordering and customer support.

Visual Search is Poised for Mainstream Adoption

In the past few years, some key ecommerce players—including Amazon, China’s Alibaba, and eBay—have rolled out visual search tools that allow users to submit images as queries instead of text.

Few People Regularly Make Purchases Through Smart Speakers

Voice commerce might one day change how people shop online. But for now, only a minority of consumers regularly use a voice-activated smart speaker to make purchases.

Podcast | Looking Ahead to 2019 in Canada

In the latest episode of "Behind the Numbers," analyst Paul Briggs discusses three key developments he predicts will have an outsized impact on media, marketing and technology in Canada next year.

Successful AI Adoption Requires Clear Strategies

One of the most crucial aspects of setting up artificial intelligence products is making sure that a clear strategy is driving its adoption.

What Will It Take to Get Consumers to Transact Via Voice?

Voice commerce holds promise. But at the moment, more consumers are turning to their Amazon Echo and Google Home devices to research products than add them to their cart.

Google Glass Finds a Home on the Factory Floor

Smart glasses, like Google Glass, failed in the consumer space but are finding success in workplaces.

In this Tech Talk webinar presentation, you'll discover how to increase revenue from your website by leveraging artificial intelligence (AI) and machine learning to understand when your customers aren't going down the right path, or when they're lost on your site.

Podcast | Who's Talking to Smart Speakers?

In the latest episode of "Behind the Numbers," eMarketer forecasters Martin Utreras and Jaimie Chung break down their estimates for smart speaker users around the world. Which countries have the most users? Who uses them the most in the US?

As new voice tech has emerged, functions normally embedded in phones have begun shifting to smart headphones, aka hearables.

Who Will Win the Smart Speaker War in Canada?

In 2019, 5.8 million people in Canada will use a smart speaker at least once a month. That's a 51.2% increase from 2018, according to eMarketer estimates.

Amazon Echo Share Will Drop Below Two-Thirds in 2019

Consumers in the market for a smart speaker have more options than ever, and Amazon will lose some of its majority share as a result.

Amazon Echo Dominates Smart Speaker Market in the UK

The number of smart speaker users in the UK is set to grow by almost one-third in 2019, after doubling this year. And the speaker of choice is decidedly the Amazon Echo, according to eMarketer’s latest forecast. But how long will Amazon be able to hold on to the lead?

In the latest episode of "Behind the Numbers," analyst Victoria Petrock explains why voice-activated technology is poised to change the healthcare industry. How do consumers feel about the technology? And how is the industry currently putting it to use?

How AI Can Empower Ad Personalization

Among the capabilities that marketers are not yet deploying, those related to personalization were considered to be one of the most helpful tactics in improving advertising results, according to a study by RevJet and Forrester Consulting.

In China, Smart Speaker Adoption Is Booming

Alibaba's Singles' Day is expected to be the biggest selling day for smart speakers in China, and a key driver to adoption in the market.