The news: Amazon is testing humanoid delivery robots, per The Information.
- The robots are operating at a closed course the size of a coffee shop in the Big Tech giant’s San Francisco offices.
- The humanoid robotics team is working on incorporating large language models (LLMs) from Chinese companies DeepSeek and Alibaba so the bots can contextualize real-world surroundings.
The robots could work in tandem with human drivers or as part of an autonomous fleet of delivery vehicles. Amazon already operates driverless Zoox robotaxis.
The bigger picture: Amazon already uses around 750,000 bots—including Agility’s Digit humanoids—in its fulfillment centers. Its focus on AI robotic automation is part of a trend among tech firms.
Future of work, minus people: As more companies opt for AI over employees, it makes sense that robots would be the next evolution.
- Much like cars, robots are a one-time purchase, and future expenses are limited to maintenance and energy. Human wages, however, are an ongoing cost.
- Robots are also not limited to working daylight hours or weekdays, giving them a 24/7 advantage over a human workforce.
Depending on initial robotic investments versus salaries, robots could pay for themselves in a short period of time, especially if one robot can do the work of multiple people.
Our take: Delivery bots could help with heavy loads and ease the burden on human drivers, but Amazon might be better served with a less human form factor, such as a platform with walking legs to carry packages. The focus on humanoids could limit functionality, and bringing the uncanny valley to consumers’ front door could be off-putting.
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