Events & Resources

Learning Center
Read through guides, explore resource hubs, and sample our coverage.
Learn More
Events
Register for an upcoming webinar and track which industry events our analysts attend.
Learn More
Podcasts
Listen to our podcast, Behind the Numbers for the latest news and insights.
Learn More

About

Our Story
Learn more about our mission and how EMARKETER came to be.
Learn More
Our Clients
Key decision-makers share why they find EMARKETER so critical.
Learn More
Our People
Take a look into our corporate culture and view our open roles.
Join the Team
Our Methodology
Rigorous proprietary data vetting strips biases and produces superior insights.
Learn More
Newsroom
See our latest press releases, news articles or download our press kit.
Learn More
Contact Us
Speak to a member of our team to learn more about EMARKETER.
Contact Us

While many big-box retailers stumble, one retailer thrives by focusing on the basics

The contrast: At a time when many big box retailers are struggling, Tractor Supply Co. bucked the trend by delivering its strongest sales growth in two years—up 4.5% YoY to $4.44 billion—driven in part by solid momentum in big-ticket purchases.

That performance stands in stark contrast to peers like Target and Home Depot, which have seen consumers pull back on discretionary and high-priced items.

The secret sauce: Tractor Supply’s resilience in a challenging macro environment stems from disciplined execution across several operational fronts:

  • Needs-based product mix: The retailer’s core categories—pet, livestock, and home maintenance—are needs-based and relatively recession-resistant. Its well-trained staff help customers navigate bigger-ticket buys. With that foundation, Tractor Supply is pushing into seasonal niches like gardening and outdoor recreation to capture even more share.
  • Immersive merchandising: Events like Chick Days, which temporarily turn stores into hatcheries with live chicks, exemplify what CEO Hal Lawton calls “retail theater.” This year’s event drove record store traffic from both new and existing customers, along with record sales of live birds, coops, and related supplies.
  • Customer loyalty engine: The retailer’s Neighbor's Club program, now with 41 million members, is powering growth in both overall customer count and high-value shoppers—those who shop more frequently and spend more across categories. The Hometown Heroes initiative, which grants top-tier loyalty status to military, veterans, and first responders, is also bringing in new customers.
  • Omnichannel convenience: Digital sales grew at a mid-single-digit rate, with nearly 80% of those orders fulfilled by stores—reflecting the value of its more than 2,300 locations and its click-and-collect strategy.
  • Strategic expansion: Tractor Supply is expanding its reach. It opened 24 stores in Q2, along with two Petsense by Tractor Supply locations, and plans to open 100 more in 2026.

Our take: Tractor Supply’s formula is simple: high-quality experience + strong loyalty program + scale = growth. It delights shoppers, rewards them, and keeps expanding its footprint. That approach is helping it outrun the macro headwinds—and its largely US-sourced assortment leaves it better insulated from tariff and supply shocks than many other merchants.

Editor's note: This content is part of EMARKETER’s subscription Briefings, where we pair daily updates with data and analysis from forecasts and research reports. Our Briefings prepare you to start your day informed, to provide critical insights in an important meeting, and to understand the context of what’s happening in your industry. Non-clients can click here to get a demo of our full platform and coverage.

You've read 0 of 2 free articles this month.

Create an account for uninterrupted access to select articles.
Create a Free Account