OpenAI's new Instant Checkout feature for ChatGPT allows users to purchase products directly through the platform without ever leaving the interface, potentially creating a new retail channel that could reshape online shopping behaviors. However, analysts remain cautious about its immediate impact.
Leading healthcare AI startups, including OpenEvidence, Abridge, UpToDate, and Doximity, are rolling out new products and capabilities in the race to compete for physician adoption and investment funding. Companies could gain an advantage by making their products easily integrated into clinicians’ existing workflows, such as their EHRs. Startups should also showcase the outcomes of their technology to influential stakeholders like medical associations to help establish credibility at the clinician level.
OpenAI launched an AI-powered browser—ChatGPT Atlas—and jumped headfirst into a new kind of rivalry with Google and Perplexity. ChatGPT Atlas is built around OpenAI’s flagship chatbot and features agentic capabilities. The browser is available globally on macOS, and access for Windows, iOS, and Android users is coming soon, per OpenAI. Companies should start optimizing for conversational search by ensuring websites are structured so AI agents can easily find and surface them in user queries. Brands should test both Atlas and Comet to see how their content surfaces and understand how AI browsers engage with users.
Airbnb opted against launching a third-party app integration with ChatGPT because it “didn’t think [the technology] was quite ready,” CEO Brian Chesky told Bloomberg. While the company hasn’t ruled out joining the platform, its measured approach contrasts sharply with the enthusiasm of competitors like Expedia and Booking.com. Airbnb is prudent to have reservations about OpenAI’s commerce capabilities. While chatbots could reshape travel discovery and booking, early reports indicate ChatGPT’s utility for now is hampered by a clunky, finicky interface that is more frustrating than helpful. Rather than forge commerce partnerships with AI companies, Airbnb is focused on making its service an indispensable travel resource to keep its platform sticky.
Now that consumers can make direct purchases within ChatGPT, marketers and retailers must reimagine the customer journey once again.
AdsGency, which bills itself as the first agentic operating system for advertisers, is working to unify the entire advertising process in a single ecosystem. Its large language models (LLMs) target the ideal audience, create the ads, and automate the ad-buying process. AdsGency is breaking down siloes and democratizing advertising for smaller teams that don’t have the talent budget of larger companies. But at the same time, it’s taking over for humans and can easily miss the nuance that people can provide. Brands could adopt systems like AdsGency for targeting, placements, and analytics but leave the content to human creatives.
Marketing measurement is entering a new phase of speed and precision. InMarket’s Michael Della Penna told EMARKETER that marketers are moving beyond static reports toward real-time insights—fusing marketing mix modeling (MMM) and multi-touch attribution (MTA) to understand what drives incremental sales as campaigns run. AI-powered models now forecast lift, optimize spend, and connect awareness to conversion through unified platforms. With 56% of marketers prioritizing sales lift and nearly half investing in MMM, the focus is clear: decision speed over dashboards. InMarket’s end-to-end system exemplifies this shift, reframing measurement as a continuous feedback loop rather than a quarterly report.
B2B buyers are leaning on AI tools for vendor selection, raising the stakes for surfacing in AI results. Eight in 10 global B2B buyers in the tech industry use genAI as much as traditional search when researching vendors, per Responsive’s Inside the Buyer’s Mind report. Four in 10 use genAI and traditional search equally. B2B marketers can insert themselves early in buyers’ discovery, vetting, and selection process by focusing generative engine optimization (GEO) efforts on controllable platforms. Ensure website information is structured and easy to parse by publishing clear FAQ pages with information on pricing, use cases, and product offerings.
Adobe’s new genAI model marketplace—Adobe AI Foundry—lets brands create bespoke versions of its Firefly AI model. The marketplace helps enterprise users train and deploy customized content-creation models by retraining Firefly’s base knowledge. The models can understand brands’ tone, style, and products, per VentureBeat, then generate content accordingly. Platforms like Adobe AI Foundry could help marketers create more relevant, personalized ad experiences across platforms. CMOs should treat model customization as a way to consolidate creative tools and vendors while scaling personalization at speed, using it to strengthen collaboration between in-house teams and agencies.
On today’s podcast episode, we discuss how digital has changed in 2025: why the digital ad triopoly (Google, Meta, and Amazon) are losing influence, how YouTube is still under valued, how AI search behavior is changing, and more. Join Senior Director of Podcasts and host, Marcus Johnson, VP of Global Content Operations, Eleni Digalaki, and Principal Analyst, Yory Wurmser. Listen everywhere and watch on YouTube and Spotify.
The vast majority—86%—of citations from AI-generated responses come from sources that brands either directly control or strongly influence, according to an analysis by Yext. That includes their own websites, listings, and reviews. It’s imperative for companies to act quickly to optimize their websites, product listings, and other content for AI-driven discovery.
Pinterest is giving users control over the flood of genAI content on the platform with a new tuner that allows users to control how much genAI content they see in specific categories, per a Thursday announcement. By giving users control over how much genAI content they see, Pinterest is creating a safer environment for advertisers, reducing the risk for brands by ensuring ads don’t appear alongside content that audiences dislike or want to avoid.
90% or more of consumer goods’ decision-makers are using AI technologies, including generative, predictive, and agentic AI, or plan to use them in the next two years, according to a June 2025 survey from Salesforce.
Spotify signed a slate of deals with Sony Music Group, Universal Music Group, Warner Music Group, and Merlin to develop “responsible AI” tools that ensure fair compensation, respect for copyright, and let artists decide whether they want to allow AI use. The music streamer didn’t clarify what kinds of tools it’s developing. Creative platforms are under pressure to show they can harness AI responsibly without eroding creator economics. Brands should vet creative partners and platform placements for reach, transparency, brand safety, and ethical AI practices.
AI is rapidly becoming central to retail operations, with 45% of organizations using AI tools daily and nearly all planning to sustain or increase investments next year, according to an Amperity survey. While fears of mass job losses have yet to materialize, ongoing economic pressures—including weak consumer sentiment, rising inflation, and a softening labor market—are driving a surge in layoffs. As companies turn to AI to boost efficiency and manage costs, the challenge lies in balancing automation with the human expertise needed to navigate uncertain times.
On today’s podcast episode, we discuss how much of a splash ChatGPT’s new ‘Instant Checkout’ is likely to make, what kinds of things people are most likely to use it to buy, and if Amazon and Google can offer compelling alternatives. Join Senior Director of Podcasts and guest host, Marcus Johnson, and Senior Analysts, Carina Lamb (formerly Perkins) and Zak Stambor.
Gen X and millennial women are a key force in the personal care and beauty market. They’re outpacing overall market averages across several core product categories, underscoring their importance for brand growth and retailer strategy.
OpenAI created an Expert Council on Well-Being and AI—a panel of eight behavioral and mental health specialists tasked to guide how AI tools like ChatGPT and Sora interact with users, per Ars Technica. CEO Sam Altman also announced on X that, “now that we have been able to mitigate the serious mental health issues and have new tools, we are going to be able to safely relax the restrictions in most cases.” OpenAI’s loosening guardrails shift responsibility to brands and users who must now share in the responsibility to define and enforce their own ethical boundaries.
DirecTV and Glance will bring AI-powered ads to idle TV screens in 2026, per Digital Trends. Instead of a screensaver, DirecTV’s streaming devices will display personalized AI content, opening doors for shoppable ads, travel ideas, news, and more. Personalization is key for those spots to succeed. Advertisers should focus on demographics and viewing context for placements. If the ads don’t feel relevant or include images that delve into uncanny valley, consumers could turn off the TV and leave the brand altogether.
Google is embedding its Gemini AI deeper into Gmail with Help Me Schedule—an assistant that proactively identifies when users are trying to set a meeting and auto-suggests times directly within the message. The recipient just picks a slot, and it’s booked for both. GenAI is now part of the fabric of work—booking meetings, writing copy, summarizing calls. Tools like Gemini and Copilot go beyond boosting output to freeing agencies and creatives from menial tasks, giving them back time to focus on ideas that actually move the brand forward.