Earlier this month, for the second time in seven years, Claire’s filed for bankruptcy. The retailer will avoid complete collapse by selling most of its North American business to private equity firm Ames Watson, but its ongoing struggles serve as a cautionary tale. Marketing tactics alone cannot keep a brand afloat without a cohesive strategy—one that unites product, customer experience, and cultural relevance.
Blue Yonder has acquired Optoro to expand its footprint in returns management, covering everything from in-store and warehouse processes to recommerce and resale. Returns are projected to hit $685.9 billion in 2024, nearly 13% of US retail sales, with fraud and behaviors like bracketing and wardrobing compounding losses. Optoro brings warehouse-focused workflows, while Blue Yonder has built consumer-facing tools through prior acquisitions like Doddle. Together, they now cover the entire returns cycle. By reframing returns as recoverable assets, Blue Yonder aims to help retailers cut waste, boost profitability, and position itself as a leader in returns technology.
The news: China reiterated that it will not sell TikTok’s algorithm to the US in accordance with Chinese laws as the September 17 sale deadline looms. The announcement comes almost immediately after the White House launched an official TikTok account in a move Chinese officials stated “contradicts the ‘national security threat’ rhetoric.” Our take: With no definitive answer on TikTok’s future in the US, advertisers are in a difficult spot. Divestment risks losing access to audiences motivated to take action—but investing too heavily risks overreliance on a channel that could face major changes.
The news: Macy’s Media Network, the department store’s retail media arm, will test a partnership with Amazon Retail Ad Service—the ecommerce giant’s ad tech product for other retailers. The pilot will launch in early Q4, just ahead of the holiday season. Our take: Macy’s is the first major retailer to test Amazon’s ad product since its January debut, making this a high-profile proving ground. The pilot will show whether Amazon can drive incremental ad spend for retailers, and crucially, whether other chains are comfortable sharing data with a direct competitor. The results will have ripple effects across the ad tech ecosystem. If the partnership proves effective, Amazon Retail Ad Service could emerge as a meaningful threat to intermediaries like Criteo and Publicis, which have built strong businesses helping brands navigate retail media. It would also open another lucrative revenue stream for Amazon’s already fast-growing ad arm, strengthening its position at the center of digital commerce.
The news: Telehealth company Ro signed tennis superstar Serena Williams as a celebrity patient spokesperson for its GLP-1 weight loss meds. Our take: As an athlete, Williams speaks to potential GLP-1 customers who may not relate to advertising that focuses on people with obesity. Ro’s strategy is a win for Lilly and Novo since the drugmakers can stick to brand-safe body positivity and anti-stigma messages via obesity awareness campaigns, while their telehealth partners take on flashier campaigns with mega-celebrities while not having to adhere to the same strict FDA ad regulations.
The news: Podcast ads are turning passive listeners into active consumers and driving measurable outcomes for brands, per a Nielsen study. Podcast campaigns led to a 10-point boost in brand awareness; an 8-point increase in information-seeking; and a 6-point increase in recommendation and purchase intent. Our take: Podcasting’s high engagement and success for brands makes it an increasingly critical investment—but key considerations must be kept in mind. Host-read ads perform best. Brands are most likely to thrive with podcast ads when the host is an actual user of the products advertised and comes across as authentic.
The news: Apple is hiking Apple TV+ subscriptions from $9.99 to $12.99 a month in the US and other select markets. The change took effect Thursday for new subscribers and will begin within 30 days of renewal for existing ones. Annual plans and Apple One bundles remain unchanged. Our take: Price hikes may stabilize short-term revenue, but they heighten the churn risk when loyalty is fragile. Apple is betting that prestige shows and an ad-free edge justify a 30% hike, but with churn peaking, this risks price-sensitive viewers simply switching away.
The news: Audio ad platform Odeeo and content creation platform Wondercraft today announced an in-game audio ad partnership that will allow advertisers to craft audio ads in multiple languages in minutes. The partnership will integrate Wondercraft’s AI-powered creative production tools with Odeeo’s in-game audio solutions, with features to craft, localize, and personalize content. Our take: Odeeo and Wondercraft’s collaboration promises potential, capitalizing on the steady trajectory of time spent with gaming while accounting for gamer preferences for ads that are non-intrusive and integrate with the game’s environment.
The news: Google is bringing Gemini AI to the living room. Starting in October, Gemini for Home will replace Google Assistant on Nest speakers and displays, per The Verge. Gemini for Home opens new channels for contextual, voice-driven ad engagement inside households. With millions of Nest and Google Home devices expected to get the upgrade, the scale is massive and the stakes are high. Our take: Gemini for Home lets Google fuse search ads with household AI. But winning against Amazon will depend on trust, adoption, seamless ad integration, and pricing. Google’s challenge is making its service compelling enough to drive adoption and subscribers.
The news: AI dominated Wednesday’s Made by Google event, where the company unveiled its Pixel 10 lineup. Google pitched Gemini as “personal intelligence,” framing it as a universal AI assistant across smartphones, wearables, smart homes, and connected cars. The showcase feature, Magic Cue, anticipates user needs by pulling data from Gmail, Calendar, and Messages to suggest timely actions. Our take: If features like Magic Cue prove indispensable, Google gains a recurring revenue stream and deeper ecosystem lock-in. If they fade as gimmicks, Pixel risks remaining a niche brand, especially if competitors can provide similar apps or services.
Accenture Song has acquired Superdigital, a Florida-based social-first and influencer agency with clients including Microsoft, Welch’s, and Nerf. Founded in 2013, Superdigital specializes in TikTok-driven content, community building, and creator-led campaigns, with activations ranging from Welch’s pop-ups to Microsoft’s AI influencer work. The deal reflects a broader wave of M&A as consultancies and holding companies buy into the creator economy. With social and influencer marketing outpacing other formats, the move positions Accenture to win young, digital-first audiences and scale creator-driven growth.
The news: Meta and Google still account for 88% of mobile ad spending despite shifting user habits, per a Moloco report. But while advertiser attention remains firmly focused on Big Tech, those that diversify their media mix could increase financial returns as much as 214%. Our take: As audiences become fragmented across social media, advertisers are increasingly faced with the need to look beyond the big players—but with big tech still commanding attention, a balanced approach is key.
The news: Child safety concerns are mounting as several platforms face heightened scrutiny over lacking moderation capabilities. Google settled a lawsuit on Tuesday over claims that it violated children’s privacy through YouTube by collecting personal data for targeted ads without parental consent, though the company denied wrongdoing in its decision to settle. Our take: Heightened scrutiny over where advertisers spend and what they promote is a must-have amid current concerns over child safety online, and brands must practice caution when implementing strategies that could be perceived as targeting minors.
Ten years after its establishment, Amazon Business is expanding its seller network and product selection to serve an 8 million global organization customer base, which has grown 33% from 6 million in 2023. Many of the capabilities that individual shoppers enjoy on Amazon’s B2C platform—broad selection, cost savings, and advanced technology—are being applied to its B2B marketplace to help organizations work smarter and more efficiently. As Amazon Business continues to innovate, it is poised to compete for more sales from companies seeking to save time and resources.
On today’s podcast episode, we discuss how to best decide who to partner with, the right conditions for a successful store-in-a-store relationship, how to approach long-term partnerships versus one-off collaborations. Join Senior Director of Podcasts and guest host, Marcus Johnson, Vice President of Content, Suzy Davidkhanian, and the Founder and CEO of Mack Weldon, Brian Berger. Listen everywhere and watch on YouTube and Spotify.
The news: Many marketers and salespeople doubt AI’s ability to boost company revenues or customer satisfaction. Some even believe it adds to their workload, signaling a disconnect between AI adoption and employee confidence. Only 39% of marketers and sales professionals in the US and UK are confident that their departments’ use of AI drives revenues, per General Assembly’s AI in Marketing & Sales report. Nearly half (46%) believe AI only somewhat improves the customer experience or doesn’t at all. Our take: Organizations that prioritize tailored training and tie outcomes to KPIs like team efficiency and customer satisfaction could help employees feel empowered and translate AI investments into measurable impact.
The news: CEO Mark Zuckerberg has reorganized Meta Superintelligence Labs (MSL) into four units focused on research, superintelligence, products, and infrastructure, per The New York Times. Meta further splitting its AI division, which it spun off in June, underscores both ambition and internal turmoil as it races rivals like OpenAI and Google. Our take: Meta’s public growing pains show it won’t sit out the AI race, even if upheaval is the cost. Its future direction will have wider implications—if Meta leans into closed AI models, the shift could reshape how outside developers and partners interact with its platforms. For advertisers, the signal is clear: Expect fresh AI features in Meta’s ad products, but brace for volatility as Meta struggles to align its people, platforms, and technology.
The news: Mastercard has awarded WPP Media its $180 million media account after ending its relationship with Dentsu-owned Carat. Our take: WPP Media’s previous with PayPal may give insight into the type of media it might produce for Mastercard. As the creative firm behind the “Venmo Everything” campaign and the Will Ferrell-fronted PayPal Pay Later campaign, Mastercard’s new promos likely will feature zeitgeisty and generationally buzzy celebrities to target younger demographics.
The news: TikTok is experiencing massive growth among older generations, with adoption for users 45+ growing 1,200% between 2019 and 2025, per CivicScience—suggesting its stickiness across demographics and emphasizing older consumers’ buying power. Our take: A successful social advertising strategy will strike a balance: Valuing younger demographics for their growing influence while accounting for the enduring importance of older generations for driving digital purchases as social media adoption skyrockets.
The news: Meta is moving forward with its ad automation ambitions by introducing new options to consolidate ad targeting, per a company announcement. Meta’s Ads Manager page noted that “some detailed targeting options have been combined,” and that ads using now-unavailable options no longer deliver starting in January. Our take: Automated AI campaigns are the path forward as long as giants like Meta continue pushing for automation and away from manual—necessitating advertisers take key steps to adapt. Campaign goals must be reframed for an AI-first environment.