The finding: Interest in electric vehicles (EVs) has ticked up in the past year, per Deloitte’s June 2025 ConsumerSignals report. Globally, 44% of consumers said they would prefer an EV for their next vehicle, compared to 39% one year ago. In the US, 37% of consumers want an EV, up from 34% in June 2024. The rise in EV demand marks a fundamental shift in the risk landscape. Insurers can no longer afford to underwrite EVs as they would a regular car and adjust premiums reactively. Instead, they must move to a proactive model. This will include incentivizing safe driving, and educating consumers about their vehicles and how to keep premium prices as low as possible. Next, insurers should consider acquiring cybersecurity insurance, investing in human-centric security, and implementing advanced security technologies.
The strategy: Insurance Business Magazine analyzed the tactics behind recent successful insurance marketing campaigns. Our take: The most successful insurers aren't just selling a product; they’re telling a story that connects to people's lives and their need for security and peace of mind. In our report “Life Insurance Trends 2025,” we also explored marketing techniques to help customers—especially younger generations—see the value of insurance. We emphasized price transparency, value-adds, and education on what products entail. Insurance Business Magazine’s analysis backs this up: When insurers move beyond technical jargon and focus on tangible benefits of insurance, they build trust, create memorable campaigns, and ultimately drive greater interest and loyalty.
The news: Sixty-four percent of Gen Z and 65% of millennial homebuyers say their financial well-being will depend on their ability to refinance to a lower interest rate in the future, per Truework’s “The State of Homebuying in America” report. But if rates don’t significantly drop over the next few years, these customers’ mortgages could be at risk of defaulting. Our take: Financial institutions (FIs) can step in to help young homeowners navigate their mortgages while they await rate changes. FIs can start by offering automated refinance alerts, enhancing digital transparency and providing a homeownership/homebuying educational hub.
The strategy: Tech platform Bluwhale has released a model for a scoring system that calculates real-time credit signals from both fiat and crypto assets, per Cointelegraph. Why this matters: We called for FIs to consider incorporating crypto assets into lending products in our report “Home Lending Trends 2025.” Here’s why: Cryptocurrency is becoming more mainstream, with big banks increasingly incorporating digital currencies into everyday solutions. Younger consumers are more interested in alternative investments including crypto than their older counterparts. Our take: FIs aren’t currently offering Bluewhale’s system, but the model still illustrates how creditworthiness scoring could look in the future. FIs that include financial activity that demonstrates strength but doesn’t appear on a traditional credit report can assess loan requests more accurately—and potentially approve more customers.
Three in four US online shoppers consider fast delivery to be important, per a YouGov survey. Just 8% believe it to be unimportant. Thanks to Amazon Prime and similar offerings, consumers have come to expect free and fast shipping. But if forced to pick between the two, shoppers will accept slower delivery speeds if it means no extra cost. That’s good news for brands that can’t afford to compete with the likes of Amazon and Walmart on speed.
After beauty's social return on ad spend (ROAS) dipped to $1.90 in Q4 2024, the category saw a marked jump up to $3.50 in Q1 2025, according to a March report from Cart.com.
More than a dozen food manufacturers have pledged to remove artificial dyes from their products in response to pressure from US Health Secretary Robert F. Kennedy Jr. and the Make America Healthy Again (MAHA) movement. The shift from artificial dyes underscores the increased sway of public health advocates and consumer demand for cleaner labels—even in the absence of conclusive science. It puts food manufacturers in a tough spot: They are under pressure to reformulate without compromising appearance or taste, all while facing steep costs and limited upside for benefits that may be more symbolic than nutritional.
The news: Costco has opted against dispensing the FDA-approved abortion pill mifepristone at its 500+ pharmacy locations, per Bloomberg. Our take: Costco's position could offend many of its customers and reverse the goodwill it has earned by holding firm on its DEI policies amid right-wing criticism. Costco might risk further brand damage if it stands by the reason of weak consumer demand when there’s evidence showing an uptick in medication abortions.
The news: 26.5% of US adults with type 2 diabetes used a GLP-1 injectable drug last year, per CDC data published Thursday. Our take: While type 2 diabetes is still driving most GLP-1 prescribing today, there’s a healthcare opportunity to address obesity at the same time. Providers need to proactively educate patients with obesity about the risk for type 2 diabetes, while marketers can message GLP-1s as preventive care. Partner with physicians who’ve seen the benefits for their patients and social influencers touting health benefits they’ve gained after starting GLP-1s for weight loss.
The trend: Even amid the surging popularity of weight loss drugs, 60% of respondents to a recent Tebra survey admitted they’re hesitant to ask physicians about GLP-1 medications. Our take: Healthcare and pharma players in the GLP-1 space will want to double down on messaging that obesity is a chronic condition that often requires medication, while integrating testimonials from GLP-1 patients who are proud of their weight loss achievements. Marketers should also craft content that addresses physicians’ specific biases against weight loss drugs and refutes common misconceptions.
The news: Eli Lilly is hiking the UK price of its diabetes and weight loss drug Mounjaro by as much as 170% starting next month, depending on the dose size. The drugmaker also said it’s been working on raising prices of its medications in Europe and other developed countries. Our take: Drug pricing is so complicated that it could benefit pharma manufacturers, because it will be hard to know whether they’re truly equalizing prices or just finding ways around the Trump administration’s demands that other drugmakers could copy.
The news: YouTube is facing user backlash after rolling out its AI-powered age-verification system in the US. Many users are furious, per TechRadar, citing concerns about “mass surveillance and data control.” The age-verification AI estimates a user’s age based on viewing patterns, search history, and account age. If it flags a user as under 18, YouTube automatically applies teen safety restrictions like disabling personalized ads, limiting content availability, and turning on digital well-being tools. Our take: Disabling personalized advertising for flagged accounts will disrupt retargeting models and reduce audience reach. Marketers focused on Gen Zers on YouTube should prepare for reduced targeting precision and to shift toward context-driven campaigns or diversify across other platforms.
The news: Last year, we covered predicted growth in specialized insurance, including cybersecurity protection, because of the rising costs of data breaches. Allianz Life’s recent incident is further proof why such protection and precautionary measures are imperative. Why this matters: As a result of this data breach, Allianz Life faces financial and reputational costs that could affect its bottom line for years. This is a powerful reminder for the entire insurance industry to strengthen its cybersecurity defenses. Preventing attacks requires a proactive and comprehensive strategy beyond simple perimeter defenses.
In this podcast episode, we discuss the difference between a real miss vs. sparking conversation, if there is such a thing as bad press, and what brands should do once a campaign doesn’t land. Listen to the discussion with Vice President of Content and guest host, Suzy Davidkhanian, Principal Analyst, Sky Canaves, and Analyst, Arielle Feger.
Retailers are stretching traditional holiday shopping periods into longer seasons and creating new shopping moments throughout the year, as consumers become more strategic about their spending and retailers seek to drive consistent traffic.
The news: Fintech giant Chime beat Wall Street estimates in its first quarterly revenue reporting as a public company, driven by strong demand for its digital banking services, per Reuters. Our first take: Chime's impressive debut as a public company is a powerful statement about the shifting dynamics of consumer banking. For years, traditional banks have dismissed challenger banks as a fringe trend. But Chime's financial performance proves there's a huge, profitable market for digital-first financial services. In addition, Chime’s focus on short-term liquidity tools and early pay access has positioned it as a valuable financial partner, especially as consumers are faced with pressing economic concerns.
Roughly two-thirds (64%) of Gen Z consumers have cut spending in the past year due to higher living costs, according to an April Ipsos survey for Bank of America.Uncertainty is beginning to shape Gen Z’s purchasing decisions. Brands will need to work harder to earn their dollars—possibly by appealing to the generation’s tendency to shop for emotional relief.
Brinker International and Cava Group posted diverging quarterly results, showing the split fortunes in the restaurant industry as consumers eat at home more often and become pickier about where they spend. In the current environment of economic pressure and home-shifted dining, restaurants can stand out from the crowd by making their value clear to cost-conscious consumers. Here’s how underperforming dining chains can improve: Offer value, not just lower prices. Deals like Chili’s “3 for Me” are easy to understand and come across as a genuine bargain. Try limited-time promotions for new items, or lean on nostalgia by resurrecting discontinued items. Invest in operational excellence. Well-trained staff and hospitality can encourage deal seekers to return.
The news: OpenAI’s GPT-5 could be the start of ChatGPT becoming a transaction-driven super app that monetizes user intent, not attention. GPT-5’s router—which analyzes queries and decides how hard to “think” based on complexity—lets OpenAI invest more resources during high-intent moments like “compare hiking boots under $200” or “best smart TVs for co-op gaming.” Prioritizing queries with high commercial value could help OpenAI monetize users not through ads but via affiliate or take-rate revenues, per SemiAnalysis. Partnerships with Shopify and others suggest that monetization stack is already on the way. Our take: A full-service ChatGPT that’s intuitive enough to guide full shopping journeys inside a chatbot while keeping backend costs minimal could rewrite the AI platform’s business model. Brands should be working to optimize for AI-native commerce and integrate with agentic tools.