Abercrombie & Fitch reported record revenues in Q2 as soaring demand among Gen Z teens for Hollister offset weakness at its namesake brand. Abercrombie is navigating the current environment as well as any retailer—especially one with considerable tariff exposure—could. While minimizing tariff costs remains a key priority, Abercrombie’s sharp focus on the fundamentals—delivering products that people want—will help guide it through uncertainty.
Kohl’s reported a better-than-expected Q2 profit as it controlled expenses and reintroduced phased-out product assortments, hinting at early signs of traction despite sales declines. The retailer is taking steps to stabilize, but it faces a mammoth challenge to move sales to growth—not just lessen the declines. As shoppers scrutinize every dollar they spend, Kohl’s needs to show it can deliver the right products at the right price—and find ways to stand out in an increasingly crowded field by bolstering loyalty perks, leaning more on personalized offerings to consumers, and communicating clearly what it wants to be known for. That won’t be easy for a retailer whose core shoppers remain heavily reliant on coupons and discounts.
The news: Online retail traffic from generative AI (genAI) sources is exploding, highlighting how AI tools are intercepting and guiding the product search journey. GenAI traffic to US retail sites grew 4,700% YoY in July, per Adobe Digital Insights. 38% of US consumers have used genAI for shopping, and another 52% plan to do so this year. Our take: Brands need to market to both machines and people to avoid being excluded from AI results. Success will involve understanding how models interpret product data and reviews and aligning messaging with the signals AI uses to index and recommend products.
The news: Google Vids rolled out AI avatars, a Veo-powered image-to-video tool, and automatic transcript trimming. Google also announced that features like noise cancellation, custom backgrounds, video filters, and appearance options will be generally available next month. Our take: Brands should: Develop AI content guidelines that set up a clear voice, tone, and message structure to keep scripts brand-consistent. Use AI for speed, not substance. Let the technology handle repetitive tasks, but rely on human input for concepting and storytelling to ensure messages retain emotional nuance—something AI may lack. Pilot, then scale. Test AI video tools on low-risk internal content before expanding to public-facing campaigns.
While AI advancements have sparked litigation between publishers and tech giants—The New York Times’ lawsuit against OpenAI for copyright infringement being the most prominent—some publishers are embracing AI partnerships as an essential revenue driver amid shaky search traffic.
The news: The average VantageScore credit score dropped one point since last month, meaning the average customer’s creditworthiness is declining. And there are other signs of credit stress that should be alarming to banks. Our take: With the average credit score dropping and delinquencies rising across all tiers—including among historically reliable superprime borrowers—financial institutions (FIs) are facing a higher-risk environment. This requires a proactive approach to risk management. FIs should tighten their underwriting standards—particularly for mortgages and auto loans, which are showing the largest increases in late payments. In addition, FIs must proactively engage with customers to help prevent delinquencies from turning into defaults. By using data to identify at-risk borrowers and reinforce customer loyalty, FIs can reach out with support and resources like loan modifications or personalized financial guidance.
The news: Skylight is a new short-form video app like TikTok, but instead of using algorithms to decide what videos users see, it lets real people create and share their own video feeds, similar to Pinterest’s curation model. Built on Bluesky’s decentralized and open protocol, Skylight has clocked 240,000 downloads and 100,000 video uploads since April, per TechCrunch. Our take: Skylight’s reliance on creator-led feeds gives marketers a glimpse at what post-algorithm engagement could look like. But it remains to be seen if users take to an alternative way of consuming short-form video.
The finding: Growing savings is a top priority for 81% of Gen Zers and 79% of millennials, according to a new study by Santander Bank. Most in these cohorts have grown their savings since the beginning of 2024—but they did it the hard way. Our take: FIs have an opportunity and responsibility to educate younger customers in particular about products that earn higher interest rates. Banks also have potential growth opportunities if they successfully market their higher-interest-rate products to this audience—ensuring education is part of these campaigns. This presents an excellent opportunity to launch social media campaigns—especially through partnerships with influencers that customers’ trust most—highlighting these specific products. In addition, less overt marketing strategies, like social media content, can help build trust and brand recognition. We’ve compiled a guide for how to approach and evaluate these relationships.
The news: Klarna is now available in-store at over 400 Walmart Canada locations. Canadian Walmart shoppers can scan a QR code at assisted lane checkouts to choose between Pay in Full or Pay in 4. Only purchases over CAD 50 will be eligible for Klarna’s financing. Our take: Klarna’s partnerships with Walmart in the US and Canada are major coups for the BNPL player. Affirm’s dominance stateside is driven by its strategic partnerships and strong Affirm card adoption. Klarna should continue staking out new tie-ups with major retailers and boost Klarna card use to secure a stronger presence in Canada.
Eli Lilly plans to file for global regulatory approval of its first weight loss pill following positive results in a second key trial. People with both obesity and type 2 diabetes lost an average 10.5% of their weight and significantly improved blood sugar levels. Oral GLP-1s faced investor disappointment over weight loss results that fall short of the injectables. However, with around 100 million US adults with obesity, the next gen pills are an opportunity for marketers to rethink how the more convenient, no-needle oral options can fit patients’ needs.
The news: YouTube TV may drop Fox News, Fox Sports, and Fox Broadcast Network this week if Google and Fox Corporation don’t agree on renewal terms. A blackout removing seven Fox channels could ding YouTube TV’s engagement—especially during live sports and election season, when Fox’s properties pull massive audiences, per CNBC. Our take: Fox Sports specifically drives real-time viewership. Losing it weakens YouTube TV’s live-programming value proposition. For streaming platforms like YouTube TV, it’s a warning—content gatekeepers are no longer willing to share access without premium payouts. YouTube can negotiate partial or sports-only rights to minimize disruption, but the cost will likely be passed on to subscribers. If Fox goes dark on YouTube TV, advertisers must reallocate spend or risk diminished ad performance.
The luxury industry has a counterfeit problem. Counterfeits pose a serious challenge for brands and the growing number of secondhand platforms that specialize in luxury resale. The more convincing these superfakes get, the harder it will be for companies like LVMH to justify their high price points—and harder still for platforms like Vestiaire and The RealReal to keep fake goods off their marketplaces.
The news: Google Translate is taking on Duolingo with a slate of new features, including a focus on gamification. An app update includes customizable language lessons based on skill level and is currently available for English, Spanish, and French learners. The lessons track users’ daily progress, similar to Duolingo’s popular “streaks” feature, and can create practice scenarios based on user prompts. Our take: Gamification and interactive features can boost engagement, but AI tools aren’t free to operate. Google may swallow Gemini’s translation costs to keep the service free, a perk that Big Tech’s deep pockets can easily handle and that Duolingo might have a difficult time matching.
Successful retail partnerships create value beyond what either brand could achieve alone. “One plus one makes three is the ideal situation, where both parties bring something to the table that the customer values and as a result, both businesses and brands benefit,” said Brian Berger, founder and CEO of Mack Weldon, on a recent episode of “Behind the Numbers.”
US ad spend with financial media will reach over $600 millions this year, according to EMARKETER forecasts, but still represent a small fraction of the commerce media landscape. "This is a really nascent space. There aren't many players that make up this cohort of financial media networks (FMNs), and they represent a really diverse array of types of financial companies," said our analyst Sarah Marzano during a recent episode of "Behind the Numbers."
The news: Keurig Dr Pepper will acquire JDE Peet’s for €15.7 billion ($18.4 billion) to revive its struggling coffee arm before splitting into two public companies. The deal will create a coffee powerhouse by merging KDP with JDE Peet’s global brands that include Peet’s, L’OR, Jacobs, and Douwe Egberts.
The news: Perplexity added a standalone subscription tier for its Comet agentic AI browser that will fund a $42.5 million publisher revenue-sharing program. Comet Plus costs $5 per month and gives users access to “premium content from a group of trusted publishers and journalists.” The browser is included in Perplexity Pro and Max subscriptions. Our take: Brands should actively monitor how their content is used across AI platforms and consider usage-based deals for fair compensation, especially if content is regularly surfaced by AI tools. They should also examine the real revenue potential of partnerships like Comet Plus and scrutinize audience size, payout structures, and long-term sustainability before committing.
The news: Elon Musk tried to enlist Meta CEO Mark Zuckerberg in a $97.4 billion takeover of OpenAI in February, per court filings in OpenAI’s ongoing countersuit against Musk. The failed bid was Musk’s response to OpenAI’s potential shift to a for-profit model, which he claims broke its founding mission. Our take: The initial phase of the AI boom, defined by research breakthroughs and experimentation, is giving way to a more aggressive era of market consolidation, legal entanglements, and power politics. Litigation is emerging as the last resort when innovation stalls or acquisition paths close—an indicator that the AI industry could be entering a defensive phase where court battles stand in for competitive breakthroughs.