The news: Shopify rolled out 150 updates, including two features designed to expand retailers’ reach and improve conversions. The additions include:
- An “agentic storefront” tool that lets consumers discover and purchase a brand’s products directly inside AI platforms like ChatGPT, Perplexity, and Microsoft Copilot.
- A new advertising product, Shopify Product Network, which surfaces items from participating merchants when a store doesn’t carry what a shopper wants. Merchants can choose where recommendations appear across five key parts of their storefront—including search, collections, and post-checkout—and exclude competitors or specific categories as needed.
Shopify’s agentic push: The agentic storefront builds on Shopify’s existing ChatGPT partnership and is designed to make merchants’ products more discoverable and more accurately represented across AI channels.
- The feature helps sellers clean up and structure their schema—the machine-readable code used by web crawlers—and group products by shared attributes and metafields, giving AI agents clearer inputs when surfacing items in search.
- It also helps AI agents integrate sellers’ policies, FAQs, and brand voice, keeping recommendations on-brand and aligned with how merchants actually position their products.
- Sellers gain AI channel attribution for orders and can tap into insights on search trends and customer questions, tightening the feedback loop between discovery and demand.
Broadening products’ reach: Shopify positions Product Network as a way to improve the shopper experience by helping sellers plug assortment gaps and convert them into new revenue streams.
- For instance, if a shopper searches for “rainbow shoelaces” on a store that doesn’t sell them, the network can instantly surface alternatives from other merchants. Advertisers, in turn, can reach shoppers across a network of independent stores and have their items featured contextually, wherever they’re most relevant.
- Shoppers can check out with a single cart, often without realizing their order spans multiple merchants.
- Advertisers set a cost-per-acquisition target, and the system handles the optimization automatically.
Our take: Shopify is arming merchants with tools that can strengthen both short- and long-term competitiveness.
- The Product Network makes storefronts feel fuller, boosts conversion, and creates new revenue streams without adding inventory or operational burdens.
- And while agentic commerce is still in its early days, Shopify’s tools give merchants a chance to see what works—and what doesn’t—while the stakes remain low, setting them up for an early-mover edge as AI shopping matures.