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Millennials drive demand for flexible, online medical booking tools

The trend: Millennials accounted for nearly half (46%) of all patient bookings on Zocdoc’s platform this year, per Zocdoc’s just-released annual report on consumer booking behaviors. Gen Z (30%) ranked next highest, followed by Gen X (16%) and Boomers (8%).

Why it matters: Millennials (ages 29 to 44 in 2025) are the largest US generation in the workforce. Many are also juggling being parents of young children and caring for older loved ones.

Millennials’ busy lives drive them to digital tools for health information and speedy, convenient medical appointment booking.

  • More millennials (68%) than any other generation look up information on healthcare providers online, per EMARKETER’s January 2025 Digital Health survey.

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