The news: Sales growth at Wayfair and Bob’s Discount Furniture accelerated in Q3 as both retailers gained share in a tepid market.
Both retailers grew market share in a category that was roughly flat during the quarter.
Zoom out: Both Bob’s and Wayfair have found a way to use their physical footprints to drive sales beyond the store, including through ecommerce.
Implications for retail: Strong omnichannel capabilities are helping Bob’s and Wayfair strengthen their position in a market where most growth is coming from ecommerce. Our forecast expects online furniture and home furnishing sales to grow more than five times faster than physical retail this year, and that gap will remain pronounced into 2030.
However, that doesn’t diminish the importance of stores. Physical retail is by far the most popular place for furniture and home goods shoppers to discover products, per our US Consumer Path to Purchase survey. Stores are also a useful way to drive purchases across channels and grow brand awareness, especially in new markets.
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