72% of US Gen Z consumers trust customer reviews when evaluating brands, the most cited source by a wide margin, according to a February study from We Are Talker.
Snap grows revenues faster than users: Sales rise 12% as North America DAUs fall 7% and Snap looks to prove it can sustain growth.
Chatbots rewrite B2B discovery: 71% of buyers use AI for research and 69% switch vendors after chatbot input, rerouting influence from search to LLMs.
On today’s podcast episode, we discuss what in retail is overhyped or underrated, what most brands get wrong about discovery, and the one idea in retail that more companies should be trying to replicate. Listen to the discussion with Vice President of Content and host Suzy Davidkhanian, Analyst Arielle Feger, and Chief Content Officer at The Lead, Sonal Gandhi.
Consumers are approaching holiday shopping with a sharper focus on value, taking more time to compare options and make deliberate choices, often with the help of AI tools. For brands, this shift changes what will drive results at the tail end of the year.
Partnership could make streaming ads easier to buy and measure as marketers seek more accountability.
AI discovery brings new buyers and higher traffic to merchants.
Flexible credentials and installments can boost the issuer processor despite anticipated slowdowns.
Amazon and Walmart are expected to top 50% of US ecommerce sales as inflation steers shoppers to scale.
Meta is turning Instagram into a checkout machine: Agentic AI tools could let users tap Reels to buy instantly as Meta tightens its grip on social commerce.
Reinvestment in marketing and innovation helped stabilize the business in Q1, but cost-of-living pressures are a major headwind.
It cuts service on flights under 350 miles amid rising fuel costs while enhancing it on longer routes.
Agent trust crunch: Enterprises find AI agent identity, measurement, and governance are the new roadblocks to scale.
Disney’s results show consumers are still spending: The company’s high-demand streaming services are keeping viewers on board despite economic shocks.
Apple turns AI gatekeeper: Letting users pick LLMs limits liability but risks fractured brand experiences.
Even as Amazon and Walmart invest more in grocery, the delivery firm’s model and media arm keep profits climbing.
With clearer regulations, banks will likely become stronger crypto competitors.
Like other big health insurers, CVS is exiting unprofitable markets while trimming members—a playbook to earn Wall Street approval as patients scramble for new coverage.
WBD’s streaming can’t offset TV slump: Linear ads fall 12% as cord-cutting bites, HBO Max rises, and a Paramount deal looms.