Retail media’s early free-for-all is giving way to a more deliberate approach. At last week’s EMARKETER Summit, leaders from Kellanova and Every Man Jack described how marketers are sharpening their focus, rethinking measurement, and preparing for an AI-driven discovery landscape.
PNC unveiled direct Bitcoin trading for private bank clients—high net-worth (HNW) and ultra-high net-worth (UHNW) individuals. PNC clients will be able to buy, sell, and hold Bitcoin through PNC using Coinbase’s crypto as a service product. Amid the Great Wealth Transfer, banks and brokerage firms can’t ignore crypto, and they shouldn’t satisfy themselves with retail offerings. With integrated crypto trading and custody, PNC fixes a crucial competitive gap with crypto firms and forward-thinking brokerages, augmenting wealth services to attract consumers who expect to invest in crypto. Peers will follow.
Many Gen Xers have waited until their later working years to prepare for retirement, according to a Harris Poll study, and they’re racing to catch up. After they realized retirement was nearing, 40% of Gen Xers said they cut back on discretionary spending. The story about the Great Wealth Transfer often leaves out Gen Xers. Banks should be preparing their advice offerings for the upcoming wave of Gen X retirements among and the financial strain many face as that transition nears, so these customers aren’t left behind.
BNY will integrate Google Gemini Enterprise into Eliza, its in-house AI platform. Gemini will give Eliza deep research tools and let BNY’s employees build AI agents that draw from and act on the bank’s vast libraries of financial data. The haves and have nots of banking’s AI era are coming into relief. The top strata are institutions that have invested heavily in data infrastructure that supports AI’s needs. The next strata are developing dedicated AI strategy but aren’t building as much in-house. Banks in the final strata haven’t found ways to use AI at scale but need to now.
On today's podcast episode, we discuss the Thanksgiving shopping season—what surprised us most, what it revealed about the fragility of the US consumer, and how much AI moved the needle for shoppers, and retailers. Listen to the discussion with Vice President of Content and host Suzy Davidkhanian, Senior Analyst Zak Stambor, and Analyst Rachel Wolff.
McDonald’s has pulled an AI-generated Christmas ad after a wave of online backlash. Upon removal, McDonald’s said to BBC News that the ad was “an important learning” for the company’s understanding of “the effective use of AI.” McDonald’s teaches a valuable lesson: Consumers aren’t yet ready for ad creative that is built entirely on AI. But advertisers still face a landscape where not using AI is a detriment to staying ahead. Balance is now a competitive differentiator.
To counter complaints about its proposed Warner Bros. purchase, Netflix co-CEO Ted Sarandos has pointed to what he says is the company’s biggest competitor: YouTube. Netflix’s contention that YouTube is its biggest competitor is defensible, but key differences exist between the platforms that opponents could use to swing back. Ultimately, it may come down to a court ruling—and recent antitrust cases suggest judges may side with Netflix.
Substack is testing its first structured sponsorship program, allowing selected writers to insert paid brand placements directly into newsletters—an opt-in beta that keeps creators in full control and avoids programmatic ads. The move follows significant audience growth, with US uniques doubling in a year, but minimal marketer adoption: only 5% of brand marketers use Substack today. Sponsorships offer a way to monetize large free audiences while preserving the platform’s editorial identity. For advertisers, the beta introduces a premium, high-intent environment suited to thought leadership and niche expertise—an early indication that creator newsletters may become more formal components of influencer and upper-funnel strategy.
Figma’s latest AI-powered object removal and image expansion tools could be an ideal counterpart to AI image generators like Google’s Nano Banana, OpenAI’s DALL-E, and Midjourney. By automating time-consuming edits, these tools will help smaller agencies and in-house brand teams compete with big-budget creative studios. Figma’s AI upgrade marks a tipping point where creative workflow automation at scale is no longer prohibitive. As repetitive tasks get offloaded to smarter tools, brands and marketers can focus on vision, differentiation, and improved campaign strategy.
Canadian consumers are heading into the holidays with tight budgets, as surveys show a rising share cutting back or shifting spending toward essentials. This pullback, combined with flat retail sales and broader economic worries, suggests retailers shouldn't expect a late-season rebound to bail out weak demand. To lure what spending does occur, retailers will need to double down on value messaging and use loyalty programs to win over highly price-sensitive consumers.
Adobe and OpenAI have partnered to enable editing tools like Photoshop within ChatGPT, where users can fine-tune images, alter backgrounds, and apply effects using prompts for free, with no paid ChatGPT or Adobe subscriptions required. The creative stack is shifting from specialty software to conversational tools that sit closer to the brief. Brands that embrace this new workflow should use ChatGPT as a creative front end by building prompt libraries and standardizing asset templates. These integrations can help brands test more, waste less, and push fresh creative into the market faster than rivals.
Amazon’s move to fold perishable groceries into same-day delivery is paying off quickly, with nine of the top 10 best-selling items in eligible markets now perishables—a sign that shoppers trust the faster service for everyday needs. The shift supports CEO Andy Jassy’s bullish stance on grocery as Amazon expands same-day perishables to more than 2,300 locations and builds on more than $100 billion in online grocery sales over the past year. With Walmart and Kroger also ramping up rapid fulfillment, the stakes are rising in a grocery ecommerce market surging in both order frequency and value.
Instacart’s AI pricing tools may be causing some consumers to pay higher grocery prices, according to a report by Consumer Reports and Groundwork Collaborative. The report found that consumers were routinely charged different prices for the same products, with differences as high as 23%. Instacart defended its pricing policy by emphasizing its efforts to improve affordability, and insisting that its experiments “are not dynamic pricing” because prices don’t change in real time according to supply and demand. For shoppers, whether Instacart’s tactics meet the technical definition of dynamic pricing is beside the point. Consumers overwhelmingly prefer brands with consistent pricing and respond negatively toward those that use surge pricing and hidden fees. The lack of transparency around algorithmic pricing is likely to be particularly distressing at a time when rising food prices and other stressors are pressuring household budgets.
Online grocer Thrive Market will no longer sell alcohol on its marketplace in response to shifting consumption habits, the company told CNBC. Instead, it plans to double down on zero-proof drinks with a selection of over 20 brands and 100 products. Going all in on the sober-curious movement is a savvy move for Thrive Market, given its focus on organic and healthier products. Demand for nonalcoholic products like alcohol-free beer is soaring, driven by younger consumers as well as the better-for-you movement.
More than half (53%) of US physicians plan to significantly increase AI use over the next year, per a DHC Group and Sermo study in November. As physicians increasingly rely on AI for support, the information they encounter will be shaped by the quality of the science-based content that AI systems will surface.
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Fast-food restaurants are leaning into nostalgia to get customers through the door. McDonald’s The Grinch Meal holiday special is so far outperforming the chain’s Minecraft Meal and the revived Snack Wrap. Burger King’s SpongeBob menu “is swimming off trays,” with some restaurants running low on items less than a week after launch, the company told Nation’s Restaurant News. McDonald’s and Burger King’s use of nostalgia—and popular IP—is enabling them to build emotional connections with consumers and create additional reasons to visit their restaurants.
Luxury handbags and leather goods purchases dropped 12.8 percentage points among US adult luxury buyers since 2022, according to a September report from EMARKETER and Bizrate Insights.
By the end of 2026, generative AI could rival paid ads as a source of website traffic. SensorTower predicts that more than half of top websites will get more traffic from genAI than from paid sources by the end of next year. As AI assistants increasingly answer queries with sourced links, marketers need to optimize for AI-driven discovery, not just search algorithms and paid media. Add FAQs, clean metadata on products, and concise explanations on sites that models can easily read and cite, and frequently update content to maximize the likelihood of surfacing in genAI results.