38.2% of US digital shoppers have not used a retail AI chatbot and aren't interested in doing so, the single biggest response to tools like Amazon Rufus and Walmart Sparky, according to a May survey from Bizrate Insights and EMARKETER.
On today’s podcast, we discuss how infrequent big-ticket brands can stay part of the conversation and maintain relevance between purchases, what separates a partnership that’s simply marketing from one that truly strengthens a brand, and what it means for brands to earn a place in consumers’ initial consideration set as more people discover brands through AI instead of traditional search. Tune in to hear a discussion featuring Vice President of Content and host Suzy Davidkhanian, Analyst Rachel Wolff, and Saatva CMO Joe McCambley.
This FAQ covers YouTube advertising's scale, formats, and strategy considerations for 2026.
Tools and home improvement delivered the strongest ad returns of any industry at $4.56 for every dollar spent in Q4 2025, nearly 2.5x the return clothing, shoes & jewelry advertisers saw ($1.86), according to a Q4 2025 report from SellMetric.
A growing number of advertisers are finding success by targeting a moment traditional advertising ignores: the seconds immediately after a purchase is complete. Rather than interrupting consumers during their browsing journey, these brands are rethinking when and how to engage. "When you create first-party data with the buying mindset, with this capability of engagement, you have a really amazing opportunity to show up to a consumer and offer a reward or an acquisition event that's actually gonna feel like it's a gift post-checkout," said Callum Donnelly, senior vice president of strategic key accounts at Rokt, on a recent episode of "Behind the Numbers." Here are three reasons why the post-purchase moment delivers superior results for advertisers.
Broad discounts and presidential attention amplify its value narrative.
Costco’s merchandising and value resonate with a new generation.
Facebook explores reach metrics: Meta is testing post view counts to help brands assess organic exposure beyond likes and comments.
Food companies race to adapt as millions rethink what—and how much—they eat.
Consumers silently churn: Most Asia-Pacific shoppers quietly leave brands after trust breaks, making social sentiment a weak gauge of user satisfaction.
A big bank-Fiserv deal could strengthen bank loyalty programs while renewing debate over who gains from higher fees.
Smaller luxuries help brands court Gen Alpha without diluting their cachet.
Adding BNPL to booking platforms helps Southwest to serve travelers on a budget.
Rising interest points to continued buyer growth as more consumers are expected to fill prescriptions online.
Many Americans doubt they'll achieve financial independence, making proactive planning a key way for banks to earn trust.
The bank pairs a faster app with personalized features and future AI tools to better challenge its rivals.
Many telehealth sites skipped key check-ins with patients yet still prescribed GLP-1s, inviting regulatory scrutiny.
Adults 18–34 rate in-office digital and print health information higher than other generations, debunking assumptions that older generations are target audiences.
Time spent on Netflix is crawling: Show viewership plummets during second seasons, and other video offerings aren’t driving attention.
Creator content rewrites World Cup viewing: Livestreams beat TV for many fans, giving brands new ad paths as media rights steer where audiences watch.