Marketers using its platforms risk losing consumer trust unless they scrutinize data-sharing practices.

Wi-Fi is a common service at many stores, and customers increasingly expect it for free, according to Greg Schwarzendruber, director of strategy and innovation, consumer personalization and experience, at AT&T Business.

Same-day perishables are increasing order frequency and spending while taking share from traditional grocers.

Consumers are spending on products that support their well-being, giving retailers opportunities beyond traditional health categories.

Requiring real product imagery and banning bot-made listings could restore trust and reinforce its human-made identity.

With younger customers eyeing alternatives, banks must make their value as clear as their prices.

Now in its fifth year, the program uses relatable role models to normalize active lifestyles for young patients with diabetes.

GLP-1 telehealth brands need transparent pricing and personalized ongoing support to keep patients from switching providers.

Multibrand direct-to-consumer pharma platforms help patients find affordable treatment options, giving drugmakers a chance to build credibility.

ABC affiliates risk losing ad dollars while marketers gain reason to prioritize digital inventory.

In today’s podcast episode, we discuss the shift from attention to intent, whether ad spending forecasts are really defying gravity, and an interesting storyline unfolding for Meta. Join Marcus Johnson, Senior Director of Podcasts, and Senior Forecasting Analysts Zach Goldner and Drew Spink for the discussion. Listen wherever you get your podcasts, or watch on YouTube or Spotify.

Social insights can help marketers maintain audience relevance as consumers move across screens.

51.0% of US digital shoppers haven't bought products through an AI platform like ChatGPT or Google Gemini and aren't interested in doing so, according to an August survey from Bizrate Insights and EMARKETER.

US shoppers will spend $275.1 billion online this holiday season, up 6.7% from last year, according to a September report from Adobe.

Banks are restricting account access as autonomous activity threatens consumer trust.

Brand-lift studies could attract bigger budgets, though marketers need proof beyond RMN-reported results.

Vacation rentals give cardholders more choice, helping Amex compete on experiential travel.

Installments can lower the upfront hurdle of bulk shopping as more consumers finance groceries.

New guardrails and technical infrastructure aim to make agentic shopping easier without sacrificing customer control.