In today's podcast episode, we discuss why ChatGPT's Instant Checkout didn't take off, the strengths and weaknesses of today's third-party AI shopping assistants, why they struggle with conversion, and what AI shopping might look like a year from now. Join Senior Director of Podcasts and host Marcus Johnson, along with analysts Grace Harmon and Rachel Wolff. Listen wherever you get your podcasts, or watch on YouTube or Spotify.
Gen Z adults spend 48 hours a month on Spotify's mobile app, 2.9 times the 16.8 hours they spend on YouTube's, according to a February survey from Comscore.
YouTube turns sharing into strategy: In-app DMs make Shorts more social, helping brands spark repeat views while keeping analytics under one roof.
Out-of-home flexes in Q1: A 15% UK revenue jump shows the format’s scale, while measurable brand impact keeps budgets flowing.
Rising loan amounts and delinquencies are likely to increase the squeeze on retail spending.
Store inefficiencies are getting worse, not better, meaning retailers must be more careful than ever with deploying store intelligence technology.
A chatbot orders meals and groceries, betting prompts can beat browsing.
Pinterest taps Amazon to woo creators, boost shopper confidence: Storefront links streamline affiliate pay, while Amazon ties aim to increase trust and buying.
Different playbooks emerge as companies look to monetize their chatbots without losing trust.
Google and Walmart link YouTube ads to sales: DV360 taps Walmart data to tie video spend to checkout results, tightening commerce attribution.
Mercado Libre invests big while Walmart opens up its US marketplace to the south.
Alibaba, Pinduoduo, JD.com, ByteDance, and Xiaohongshu face scrutiny amid weak demand.
The biggest US card network could jumpstart AI commerce with its wide global acceptance.
The biggest US card network could jumpstart AI commerce with its wide global acceptance.
The fintech touts 2.25% interest and low fees as bank satisfaction drops, testing incumbents’ grip on deposits.
One-third of consumers avoid balance checks, but smart alerts can turn stress into stickier relationships.
Nearly four in 10 say AI helped spot multiple potential mistakes over three months, pointing to the possibility of measurable patient-safety gains.
Hospitals have been warned over weak compliance with price transparency rules, but even full compliance would do little to help patients because insurer-provided out-of-pocket cost estimates are often more useful than raw service pricing data.
Unlike broad LLMs, Talkspace's AI companion tool adds therapist intervention when its AI detects a crisis, making safety its potential edge.