Amazon remains in negotiations to extend its USPS partnership but is reassessing its delivery strategy after learning the Postal Service may hold a reverse auction that would require major shippers to bid for facility access. The unexpected shift injects uncertainty into Amazon’s network at a time when it is rapidly expanding Amazon Logistics and investing heavily in rural delivery. Because Amazon accounts for a sizable share of USPS revenue, a split would significantly strain the agency and could accelerate Amazon’s rise as a competing carrier, reshaping how retailers meet growing consumer expectations for fast, reliable delivery.

Dollar and discount retailers are gaining share as low prices draw more middle- and high-income shoppers. Dollar Tree added 3 million households to its customer count in Q3, most earning over $100,000, while Dollar General saw higher-income customer growth and broader market-share gains. Five Below’s strong Q3 comps reflected new shoppers and bigger baskets. All three raised full-year outlooks. But much of their growth stems from higher prices, not traffic, and core low-income shoppers remain strained. To sustain momentum, retailers must improve store experience and appearance, ensure pricing accuracy, and invest in convenience through delivery partnerships.

Klarna launched its premium membership model in the US, per press release. Klarna has been trying to compete with premium credit card rewards as a buy now, pay later (BNPL) provider, but the cash-back rates for both tiers are paltry compared with credit cards, which often offer 2% cash back for all purchases with no annual fee. BNPL rivals should make using installment loans for big-ticket items—a key growth area for providers—as easy as possible, like by offering 0% interest holidays, instead of promoting toothless rewards structures.

Bilt partnered with United Airlines, offering 2X miles to customers who use their United co-brand card to pay their rent through Bilt’s platform. Bilt is trying to extend travel offers to members, but clumsy economics may get things off to a slow start. While Bilt stands to earn valuable margins through third-party card payments, the cost-ineffective nature of using this promotion will likely yield low returns. Competitors like the Made Card could trial a more straightforward travel rewards program centered on their own card.

US employers have announced over 1.1 million job cuts this year, the most since 2020 and a 54% increase YoY, according to Challenger, Gray & Christmas. The report, alongside similarly soft numbers from ADP, is unlikely to stem the decline in US consumer confidence. While the end of the government shutdown eased some anxieties, households remain concerned about the weakening labor market and rising inflation. These concerns could weigh on holiday spending by pushing shoppers to reduce their budgets and prioritize essentials.

Kroger lowered the top end of its full-year sales outlook as rising price sensitivity among lower- and middle-income shoppers weighs on spending. Consumers’ growing focus on value is leading to more trips, smaller baskets, and greater reliance on promotions and private labels. These patterns are driving Kroger to intensify price cuts and promotions to keep shoppers from trading down.

This year’s Spotify Wrapped went out with fewer hitches than its underwhelming 2024 edition, but it now competes directly with recap offerings emerging from rivals like Amazon, YouTube, and Apple. Wrapped-style roundups have become cultural elements—shareable, identity-driven moments that make passive listening a form of social currency. As competitors replicate the format, the concept is shifting from a Spotify differentiator to a baseline expectation. Other brands could enter the space by creating their own Wrapped summaries, turning purchase behavior, sponsored influencer posts, or product usage into shareable moments.