August 6, 2020

Coronavirus Impact: Interest in Select Digital Retail Technologies Among US Consumers, March 2020 & June 2020 (% of respondents)


Data is from the August 2020 Periscope by McKinsey report titled "Retail Reimagined: The New Era for Customer Experience." 2,557 consumers in France (n=512), Germany (n=527), the UK (n=504) and the US (n=1,014) were surveyed online. The survey was conducted during early March 2020, and then repeated during early June 2020 to gauge the impact of COVID-19. Results were sampled and weighted to be representative of each country's consumer population based on variables including age and socioeconomic status.