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Retail & Ecommerce

In today’s episode, we talk about how stablecoins differ from the crypto hype cycles of the past like bitcoin and NFTs, the risks stablecoins introduce for traditional financial institutions, and from the consumer side, do people actually want or need stablecoin payments. Join the discussion with host and Head of Business Development, Rob Rubin, Senior Analyst, Grace Broadbent, Vice President of Content, Suzy Davidkhanian, and Principal Analyst, Tiffani Montez.

China’s economy slowed broadly in August, raising the stakes for the current round of trade negotiations with the US. Consumption, investment, and industrial output all slipped last month, a troubling sign for both China’s economy and global growth. These factors increase pressure on Beijing to roll out more stimulus support. Whether the government will do so is another question: It has so far resisted introducing broad-based initiatives to shore up the struggling property market and reduce unemployment, both of which continue to be a major drag on sentiment.

Robotaxi deployments are moving from pilots to broader rollouts as companies try to cash in on advancements in autonomous driving. Lyft recently began robotaxi tests in Atlanta, and Amazon's Zoox launched in Las Vegas. For companies investing in robotaxis, the opportunity extends beyond passenger rides. These fleets could eventually serve as a backbone for cost-saving delivery services, expanding the commercial applications of the technology. With Uber and DoorDash testing delivery robots, robotaxis could be the next move in on-demand logistics, moving beyond transporting passengers to carrying packages, meals, and groceries.

Retailers are expanding their footprint on college campuses. PacSun and Bath & Body Works are among the brands looking to boost recognition and build long-term loyalty. With Gen Z's spending power projected to reach $12 trillion by 2030, brands are smart to meet these consumers where they are. By making their products convenient to college students, retailers increase the odds that those shoppers will give them a try—and potentially form lifelong brand connections.

China’s antitrust regulator accused Nvidia of violating commitments from its 2020 Mellanox acquisition, intensifying US-China tech tensions. The probe sent Nvidia’s stock down more than 2% in trading before it recouped most of the losses Monday, per The New York Times. If Nvidia’s access to China narrows, ad tech platforms—built on AI engines for media buying, personalization, and measurement—would see higher costs, delayed feature rollouts, and bottlenecks in innovation. Advertisers and CMOs should diversify providers, press vendors on supply chain resilience, and stay nimble in deploying AI tools.

Last week’s Amazon-Netflix partnership represents a convergence between commerce media and streaming TV that promises to blur the lines between brand-building and performance marketing while raising fundamental questions about which budgets, which teams, and which strategies will control advertising's future.

Volvo and Mastercard are trialing the US’s first in-car toll payment pilot program, per a press release from the North Carolina Turnpike Authority. Google will supply payments-enabled in-car infotainment systems for the limited 100 Volvo participants. If E-ZPass payment technology gets shifted onto Google’s platform, E-ZPass Group no longer has to worry about the cost of their transponders and can receive payments automatically for those who don’t have a transponder, instead of waiting for a billing period. If Google becomes a permanent partner for toll payments, the tech mammoth stands to reap the windfall of multi-state toll volumes from certain commuters likely loyal to toll routes.

Chime debuted the Chime Card, a secured credit card with no fees or interest. Cardholders can receive 1.5% cash back in rotating categories for groceries, gas, restaurants, and utility bills after placing a qualifying deposit of $200 or more into a Chime checking account. With zero fees or interest, Chime’s ability to make a profit on this card is fairly limited. However, drawing more consumers from underbanked or underprivileged backgrounds into its ecosystem with enticing features could help build loyalty to eventually graduate cardholders to more traditional and profitable financial products as their credit histories improve and mature.

Citi and US Bank cardholders will get first access to Mastercard’s agentic payments technology, per Finextra. Consumers are skittish about the rise of genAI, but their hunger for hyperpersonalized offerings fueled by AI technology may slowly sway more people to the pro-genAI camp. A recent study of 1,000 college-educated US adults showed that 70% participants believed the benefits of AI outweighed the risks, per a KPMG study. Citi and US Bank can increase adoption of the tech—and make sure their cards are the payment methods attached to the new shopping medium—by linking increased rewards for consumer use to kick off new payment behavior.

Black Friday kicks off the holiday season, and standing out takes more than sharp promotions. Marketers are turning to AI-driven personalization and performance tools to deliver faster, smarter experiences that convert.

“If there’s one thing I want my team to get right, it’s the cohesion of messages,” said Minyi Su, head of marketing at Bluemercury. “While personalized messaging is important, we need to make sure that personalization all ladders up to the same theme.” Balancing broader brand identity with customized recommendations was one of many themes Su focused on at EMARKETER’s Future of Digital Summit on Tuesday.

American Express and UPS partnered to help ease the cost of shipping for small and midsize businesses (SMBs), per a press release. Amex and UPS’ partnership can help SMBs save on shipping costs and could make UPS a more attractive logistics partner—especially as other mailing providers, such as Korea Post, Norway and Finland’s carriers, Deutsche Post, and DHL Parcel Germany plan to stop US-bound deliveries due to confusion over duty charges and required data submissions.

Klarna Started trading on the NYSE on Wednesday under the ticker symbol KLAR. Klarna’s stock opened at $52 per share—well above anticipated levels of $35-$37 per share—and closed at $48.82. By the end of the day, the buy now, pay later (BNPL) player was valued at $17.3 billion. Klarna’s IPO outperformance signals investor hunger for major tech listings, following Circle and Figma’s standout public offerings. As Klarna moves deeper into the US BNPL market, Siemiatkowski said that different use cases between the Affirm and Klarna Cards will determine the future of each fintech player.

Leaders in fintech gathered at Finovate Fall in New York City to discuss emerging trends facing the industry. The payments industry is experiencing multiple points of disruption with agentic AI, new modalities of payments, and regulatory changes all placing pressure on ecosystem participants. Players who understand how to leverage their value during this transition period will cement their relevancy in the coming years.

In this podcast episode, we discuss retailers’ priorities this holiday period, how they can stand out from the crowd, and how to balance sharp pricing with creating an emotional connection that lasts beyond the season. Listen to the discussion with Vice President of Content and guest host, Suzy Davidkhanian, Principal Analyst, Sky Canaves, and Senior Analyst, Zak Stambor.

China’s deflation shows no signs of going away. The consumer price index (CPI) fell 0.4% YoY in August, more than expected, as the country struggles through its third straight year of slumping prices. With US trade talks yet to yield definitive results, Beijing will have to move from lip service to direct action on the country’s economic problems. But in the meantime, retailers must gird themselves for drawn-out, costly price wars—and make sure they stay attuned to the changing needs, preferences, and desires of Chinese consumers.

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