The pandemic was catastrophic to many downtown QSRs: But demand is returning as workers go back to their offices.
On today’s podcast episode, we discuss how Walgreens went from “pharmacy behemoth to distressed retailer”, the biggest lesson from its downfall, and where the company goes from here. Join Senior Director of Podcasts and host Marcus Johnson, and Senior Analysts Rajiv Leventhal and Zak Stambor, for the conversation. Listen everywhere and watch on YouTube and Spotify.
With its latest global campaign, Puma aims to engage a new generation of consumers by tapping into the emotional and social aspects of athletics.
Research and planning across retail, travel, and finance are increasingly filtered through AI, making chatbots central to the customer journey.
Nearly half (48.0%) of US digital shoppers want to see AI-driven customer service quality improved or added on ecommerce sites, per a February 2025 survey from Cint and Omnisend.
Issuers can capitalize on the 46% of users who proactively seek out deals with their cards
The partnership will help Affirm compete with rival Klarna, which already has a large European presence
Amazon outperformed rivals during February 28 economic boycott: Industry KPI data shows Walmart's and Instacart's online traffic declined.
Growing in new markets can offset potential losses from increasing POS competition
Wayfair to open a 150,000-square-foot store in Atlanta: The retailer’s physical stores act as three-dimensional billboards, driving sales by keeping the brand front-of-mind.
This week, Walmart wins the hearts of US grocery shoppers, secondhand retailers could see a tariff bump, and home is where the breakfast is.
Nike expects more pain as external headwinds complicate its turnaround plan: The company forecast a mid-teens drop in quarterly sales as inventory struggles and tariffs take their toll.
Loyalty is in decline. Customers form lasting connections with brands and products they love, but they’re still willing to shop elsewhere when price, value, and experience don't meet their expectations.
Amazon, Target, Walmart, and Wayfair launch spring sales: Retailers are likely to lean on tentpole events to drive cost-conscious shoppers to spend.
It can help Google build brand loyalty among Gen Alpha and better compete with Apple Wallet
Temu parent PDD’s growth is slowing: The retailer is struggling to navigate sluggish domestic spending and external challenges to its business model.
Tying up with DoorDash gives the BNPL provider a massive volume opportunity
BNPL credit reporting has been hotly debated, but Affirm argues it will help consumers build credit
Returns will pass the trillion dollar mark this year, with US ecommerce returns growth outpacing sales growth, per our forecast. “It’s important for retailers and brands to look at their returns, because those ultimately eat into their margins,” said our analyst Sky Canaves.