Learn what Chase and other digital competitors have done to outrank traditional banks.
They have higher customer satisfaction rates, adding to the competitive pressures
Sponsored content from influencers can help the payments network as it tries to build brand awareness among younger consumers
The company will lean on AI and stablecoins to maintain its momentum
The BNPL player’s revenues doubled in Q4 thanks to users’ more frequent purchases
Despite an industrywide push to grow via nonmerchant partnerships, BNPL players still rely on individual deals to reach large merchants
As their clients await the impacts of tariffs, banks set aside money for losses.
The tie-up also makes Marqeta a more attractive card partner for fintechs
Customers’ expectations for timely, personalized advice have grown.
The company is trying to better market itself as a B2B company and grow its checkout business
The tie-up comes two years after Visa, Mastercard, and Discover began working with the firm
It reminded consumers how volatile the industry can be, deepening distrust that will be a major hurdle to overcome
Life insurers that lead in customer experience generate higher shareholder returns.
Ramping up marketing spend and integrating Cash App, Afterpay, and Square should put it in a stronger position in 2025