The insight: Gen Z consumers are starting their purchase journeys more often on Google properties, including YouTube and Gemini, according to a Business Insider report citing Morgan Stanley data. Our take: Google is doing a good job of leveraging the popularity of YouTube and increasing interest in genAI-powered shopping tools to win over younger shoppers and establish itself as the first port of call in their customer journeys.
The news: Meta’s AI app is drawing backlash as users unknowingly publish private chats—some serious—under real names due to a confusing share feature, per TechCrunch. Many people thought they were using the chatbot or saving notes in private, only to find that their prompts—which included topics like gender identity, medical concerns, tax evasion, and job interviews—were visible to strangers. Our take: This episode poses significant issues for Meta regarding the metaverse, AI, and advertising.
The news: Shopify partnered with Coinbase and Stripe so customers can pay with the USDC stablecoin at checkout. Our take: Coinbase is the biggest winner in this partnership. Cryptocurrency needs to gain traction with a wide merchant network to accelerate its use, and Shopify represents a huge score for Base.
The news: Coinbase will launch its first credit card on the American Express network this fall. Our take: This card could be a strong retention play to keep existing users from using an alternative crypto exchange but likely won’t move the needle on broader adoption.
The news: Novo Nordisk is partnering with AI drug discovery company Deep Apple Therapeutics to discover and develop new cardiometabolic drugs, including for obesity. The takeaway: Novo is not the biggest loser in the GLP-1 weight loss category, but it’s trailing Lilly in drug effectiveness, market value, and more importantly public perception. It’s critical for Novo to come up with new and better weight loss drugs—hence the deal with Deep Apple—but also polish its brand with consumers. A new CEO and new marketing direction could garner Novo some much-needed cachet.
The data: Healthcare providers are struggling to get patients to use digital tools for scheduling appointments and paying for care, according to a recent Experian Health report. Our take: Clinic staff should gauge patients’ comfort level with using specific online tools at the first visit. These queries could give marketers the necessary information to remind people of the tech that’s available to them for accessing and managing their care. Further education around understanding medical bills and the importance of filling out pre-visit forms could drive patients to use a provider’s portal for these purposes.
The trend: Gen Z is turning to social media for job and career guidance in the UK, but typical pharma company content isn’t engaging them. The takeaway: Pharma and biotech companies need to embrace social media as serious recruiting channels to connect with Gen Z, and create unpolished, everyday snapshot-type videos with real employees. Social teams should track video trends on TikTok like “day in the life” or “put a finger down” and enlist employees to replicate them.
The news: Sens. Bernie Sanders (I-VT) and Angus King (I-ME) have introduced a bill, The End Prescription Drug Ads Now Act, that would prohibit D2C prescription drug advertising on television, radio, print, digital platforms, and social media. Our take: Despite disdain for drug commercials among consumers and lawmakers, pharma marketers shouldn’t sound the alarm just yet.
Almost a third (32%) of US and UK game players actively ignore in-game ads, while the same number finds them helpful, according to May data from Attest.
The news: Ad quality has a big impact on whether gamers will stay in the game or walk away from a session. Over half (52%) of gamers in the US, the UK, Germany, and Japan would quit playing if they encountered multiple disruptive ad features, per Deloitte’s Quality Drives Value: A Look into Mobile Gaming Ads survey. Our take: Prioritizing features like rewards and skip options can help players feel in control and properly compensated for their time, helping mobile gamers to stay engaged, click through, and return. Poorly timed or deceptive ads, on the other hand, risk alienating gamers and increasing churn.
The news: A sweeping internet outage traced to Google Cloud paralyzed various content streaming, cloud productivity, gaming, and AI services Thursday. The outage exposed the dangerous reality of an increasingly hyper-connected digital infrastructure—when one provider fails, the entire ecosystem collapses like dominoes. Our take: AI adoption is straining overloaded cloud systems, making widespread outages inevitable as demand grows. While Cloudflare and Google Cloud may have fixed their issues within hours, its customers may have been deeply affected. The full financial impact may take weeks to emerge.
The news: Disney and Universal are suing AI startup Midjourney, alleging copyright infringement. The lawsuit states that Midjourney pirated their content libraries and continues to produce “innumerable” copies of their characters, including Shrek, Homer Simpson, and Darth Vader. Our take: A victory for the studios could cut off AI companies’ access to media libraries, accelerate a shift toward paid content licensing deals, and set legal precedents to help web publishers and IP owners protect their content from data scraping.
The news: Hotel companies are expanding their upscale offerings to capitalize on strong demand for unique and customized accommodations among affluent consumers. Our take: Luxury and lifestyle brands are weathering economic ambiguity better than economy lodging. This divergence indicates that upscale, experiential offerings will be more resilient, while economy hotels face headwinds from cost-conscious consumers.
43% of creators and influencers in North America say AI tools help them streamline their workflows, according to April 2025 data from URLgenius. However, nearly a third (30%) say they haven’t noticed any impact.
TikTok Shop has emerged for many brands as a pivotal marketplace for discovery and sales. Some 50% of US consumers take product recommendation suggestions from influencers on TikTok Shop, according to February 2024 data from PartnerCentric.
The news: Global Payments rolled out a retail point-of-sale (POS) system under its Genius platform targeting small and medium-sized businesses (SMBs). Our take: Despite that clout, as other merchant service providers also diversify their offerings through verticalized software, hardware, and partnership integrations, Global Payments’ Genius will enter a crowded POS space with its offerings nearly indistinguishable from Stripe’s, Square’s, or Toast’s hardware and software lineups.
The news: Klarna partnered with Nift, a gift platform, to offer “gift”-style rewards for customers’ BNPL purchases. Our take: Until they can close that gap, BNPL players will struggle to attract a meaningful share of shoppers. It’s one reason we forecast BNPL user growth will slow every year through 2029.
A recent study revealed that Gen Z is struggling with a desire for immediate summer fun with rising costs. Nearly half of Gen Z believes future planning is pointless, driving 37% to spend more on non-essentials and 32% to defer financial priorities until after summer. This presents a prime opportunity for financial institutions to engage Gen Z by framing budgeting as a tool for maximizing summer enjoyment rather than restricting it. Banks should offer intuitive, gamified budgeting tools with real-time insights and vibrant visuals. As summer ends, institutions need to be ready to help Gen Z transition back to financial planning with integrated tools, debt management workshops, and goal-setting features, cementing their role as a trusted partner.
The news: Brazil’s Supreme Court ruled that social media platforms must be held accountable for illegal user-generated content (UGC), marking a major shift in digital regulation, per Reuters. Six of 11 justices backed fines for non-removal, putting the pressure on platforms to police their content. The decision to place accountability on platform owners could undermine the business and advertising strategies of Meta, YouTube, X, and TikTok. Key takeaway: When governments crack down on platforms, ad environments change fast. If Brazil’s ruling becomes the norm, social platforms may shift from open forums to tightly controlled spaces—risking user engagement, discoverability, algorithmic reach, and ad effectiveness.
The news: Cannes Lions 2025 is highlighting how retail media is moving beyond performance marketing into broader applications across brand storytelling, in-store influence, and customer experience. Executives like Victoria Usher and Jim Kane are calling attention to how brands now activate retail data for segmentation, planning, and innovation across media touchpoints including CTV and search. Our take: This shift reflects growing demand for privacy-safe, first-party data solutions amid signal loss and rising complexity. Cannes will underscore retail media’s potential to support creativity and full-funnel integration. The future isn’t just attribution—it’s about making retail platforms vital to brand equity and long-term engagement.