The majority (86%) of healthcare professionals say AI affects their treatment decisions, although the degree ranges from significant to slight, per a recent DHC Group survey. Healthcare professionals are open to more AI use in medical practice, but they still prefer it as a support tool. Pharma companies should focus on advisory, not decision-making solutions that can help save physicians’ time and add clinical context.
Gen AI tools are making it easier to carry out ecommerce fraud. Bad actors are increasingly using genAI tools to trick moderation teams, Nicolas Waldmann, the head of external affairs for TikTok’s global governance and experience unit, told Business Insider. That includes creating more convincing listings for fake or counterfeit products, as well as fabricating brands. While AI slop is not unique to ecommerce marketplaces, the stakes are high—especially for emerging ones like TikTok Shop that are still trying to win consumers’ trust. Shoppers who lose money on products that don’t exist are unlikely to become loyal customers, and widespread fraud can deter consumers from purchasing in the first place.
Seventy percent of banking leaders believe agentic AI will “have a significant or game-changing impact on the banking industry,” according to an American Banker survey commissioned by SoundHound AI. For banks to move agentic AI tools from the pilot stage to wide rollouts, they’ll need a business case, a strategic roadmap, and a plan to promptly address tactical issues. Must-haves include strong AI governance, a modern data layer that unifies access to siloed business information, and a framework for customer trust.
Social media marketers are prioritizing user-generated content (UGC) and influencer collaborations. More than three-quarters (82%) of B2B and B2C marketers say UGC is at least somewhat important, per Emplifi. But marketers are facing challenges with their workloads. Just 7% report never feeling burned out, and nearly half say they need more headcount and resources. Marketers should invest in joint UGC and influencer strategies and monitor impact beyond vanity metrics, and CMOs should focus on building teams that can work together across silos efficiently.
AppLovin beat expectations again, delivering a blowout quarter that affirmed its place among the most profitable players in adtech. Even as the company faces ongoing scrutiny over data practices and an SEC probe, its financial momentum appears unaffected. AppLovin is proving that controversy doesn’t always kill momentum. Its ability to execute quarter after quarter suggests marketers may be more pragmatic than moralistic, following results over rhetoric.
Highwire developed the AI Index, a tool that helps marketing and communications professionals understand how their brands show up in genAI search, per a press release. AI Index benchmarks brand appearances across genAI engines, including OpenAI’s ChatGPT, Anthropic’s Claude, and Google’s Gemini. SEO shouldn’t be tossed by the wayside just yet, but as genAI matures, tools like Highwire Index can help brands navigate changes in search. To boost brand visibility in AI engines, marketers should focus on user-generated content and building brand affinity across social, community-driven platforms.
At Bank of America’s (BofA) investor day, its first in over a decade, the bank said it spent more than $118 billion on technology in the last 10 years. In 2025, its annual spending on new technology initiatives will reach $4 billion out of a total of $12.7 billion. In the AI race, banks that aren’t already ahead will fall even further behind. Increasingly sophisticated automation as well as an AI-assisted jump in employee productivity mean AI investments quickly compound on themselves. Last month, JPMorgan said it had already broken even on its $2 billion AI investments.
Mid-market marketers (companies with 10 to 499 employees) have high expectations for artificial intelligence and see AI as a productivity lever for lean teams, according to new data from WARC and MailChimp—but adoption lags behind enthusiasm. AI is still in its early days, leaving a wide gap between the largest companies with capital to invest in proprietary resources and smaller teams with more limited resources.
After more than a year of AI stumbles, Apple will reportedly pay Google $1 billion annually to use a custom-built version of Gemini, Google’s flagship AI model, to power a next-generation Siri—marking one of Apple’s boldest AI moves yet, per Bloomberg. A smarter Gemini-infused Siri could redefine how users find information, products, and services—shifting search and ad engagement from text to voice. For marketers and advertisers, this means adapting quickly to a world where voice agents become the new gatekeepers of attention.
As marketers navigate complex legal, ethical, and operational minefields around user privacy concerns, consent and preference management platforms (CPMPs) can streamline processes and build customer trust. In a conversation with EMARKETER, Donna Dror, CEO of consent management platform Usercentrics, highlighted the importance of privacy-led marketing to obtain higher-quality data, stay compliant, and protect brand image. To make privacy a priority, not an afterthought, brands should integrate consent tools into marketing workflows, audit data sources regularly, and communicate clearly how user data is being accessed and used.
Worldwide Gen Z interns at Goldman Sachs favor no AI over AI-only assistance across most categories, with 54% rejecting AI altogether in creative work, according to an August Goldman Sachs survey.
Pinterest reported Q3 2025 revenue of $1.1 billion, up 17% YoY and slightly ahead of forecasts, as global user growth and AI-driven ad features continue to lift engagement. Monthly active users climbed 12% to 600 million, with international markets up 16% and driving most of the gains. Yet softer Q4 guidance spooked investors, sending shares down 20%. CFO Julia Donnelly cited “moderating ad spend” among US retailers facing tariff pressures. Globally, Pinterest’s AI tools—visual search, generative creative, and shoppable feeds—are strengthening its position as the web’s most frictionless bridge between inspiration and purchase. Consistency remains Pinterest’s quiet advantage.
Amazon is suing Perplexity, seeking to stop its Comet agentic AI browser from shopping on users’ behalf. Amazon alleges that Comet violates its terms of service and degrades the Amazon shopping experience. Perplexity called Amazon's actions a "bully tactic" and argued the company should appreciate agentic AI’s ability to make shopping easier. Amazon’s suit against Perplexity could become an important test case that helps define the limits for agentic AI and the actions retailers can take to protect themselves—at least temporarily—from the intrusion of AI agents. However, it will not stop AI agents from gaining traction in ecommerce.
Sony AI released the Fair Human-Centric Image Benchmark (FHIBE), a freely available image data set to test AI fairness using images from 2,000 volunteers across 80 countries—all consent-based and removable on request, per Engadget. Independent data sets like FHIBE give marketers, platforms, and regulators a common reference point for evaluating AI performance. That helps brands prove compliance, reduce reputational risk, and speed up adoption of trustworthy automation. Tools like FHIBE could excise bias and rebuild trust in how AI sees—and represents—people in marketing and advertising processes.
Artificial intelligence now shapes how insights are gathered and applied. Over the past year, nearly all US market researchers (98%) have used generative AI, and 72% use it at least once a day, per a new Harris Poll–QuestDIY survey. AI’s speed and scale have replaced early skepticism, even as trust continues to lag behind. Brands adopting AI should build oversight and human judgment into their marketing pipelines to guarantee that every automated insight passes the test of accuracy, transparency, and brand integrity.
Google added integrations to Gemini that pull information and insights from Gmail, Google Chat conversations, and Google Drive files. It can also connect with PDFs, Docs, Slides, and Sheets. For enterprise users, this means faster and more context-rich insights—especially for tasks like internal research, competitive benchmarking, or campaign planning, where information is often scattered across different tools and channels. Marketers should begin with targeted use cases like analyzing brand sentiment from team discussions or summarizing performance reports.
"[The oldest members of Gen Alpha are] turning 16 next year, so we are on the eve of them becoming pretty powerful consumers," said Dani Mariano, CEO at Razorfish. "[GWI found that] 30% of 12- to 15-year-olds said that they had used AI in the last seven days. I think it could be even higher."