Mozilla SVP Suba Vasudevan argues that digital advertising’s next frontier isn’t automation—it’s accountability. In her view, trust is no longer a soft metric but a measurable driver of performance. As advertisers recoil from fraud, opacity, and unsafe inventory, Firefox Ads positions itself as the premium alternative: a clean, privacy-first space where engagement aligns with user consent. The data backs her up—CPMs are climbing, and brands are paying more for quality—but the shift remains uneven. Many still prize efficiency over ethics. For marketers, the new equation is clear: trust and performance are converging, and only one will sustain the other.
Amazon has partnered with Ford to list certified pre-owned “Blue Advantage” vehicles on its Amazon Autos platform, allowing shoppers within 75 miles of participating dealers to browse inventory, arrange financing, and complete most paperwork online. The move adds momentum to Amazon’s push into the automotive space following its deal with Hyundai and aligns with its marketplace strategy of scaling without owning inventory. Despite a softening used-car market, the collaboration could strengthen Amazon’s foothold in auto ecommerce, helping it compete with Carvana and CarMax by offering convenience and dealer-backed credibility.
7-Eleven is making bold moves that contradict retail wisdom, expanding its footprint despite declining same-store sales and traffic. "It's not that they're opening a ton of new stores, it's just they're rejigging their footprint," said our analyst Blake Droesch on a recent episode of “Behind the Numbers.”
GoodRx is launching a weight loss telehealth membership plan and discounting the cash-pay price for low doses of Novo Nordisk’s Ozempic and Wegovy to $199 per month. GoodRx is newer to telehealth, but already making waves and forging closer relationships with drugmakers.
On today’s podcast episode, we discuss the three big questions surrounding Meta in Q3 and beyond: How will AI-generated social video affect social media? What’s the biggest takeaway regarding Meta using AI chatbot conversations to target ads? And do Meta's new smart glasses really have a future? Join Senior Director of Podcasts and host Marcus Johnson, Analyst Emmy Liederman, and Principal Analyst Minda Smiley. Listen everywhere, and watch on YouTube and Spotify.
Disney and YouTube TV struck a new carriage agreement late Friday, ending a nearly two-week clash that made more than 20 Disney channels, including ESPN and ABC, unavailable on the pay TV service. The outcome reinforces that YouTube is one of the most powerful forces in digital video, pay TV, and streaming. With a pay TV audience that eclipses its competitors and a viewership that is increasingly moving to digital platforms, YouTube TV is well positioned to capture sports-hungry audiences and the advertisers eager to reach them.
Starbucks unveiled a new holiday drink available exclusively at Target stores. The release of the limited-edition Frozen Peppermint Hot Chocolate marks the first time the two companies have collaborated on a holiday drink. While the holiday exclusive won’t address their deeper challenges, it’s the right note to hit at a time when shoppers need extra motivation to visit a Starbucks or Target store.
Travelers are becoming more comfortable with AI and incorporating it into their trip discovery and planning processes, presenting an opportunity for travel companies to apply the technology for decision-making and customer experiences. However, the travel industry is still in an experimental phase and could be missing user and revenue gains. To capitalize on travelers’ use of and confidence in AI, travel companies need to move from testing the technology to fully integrating it. That includes building traveler trust through transparency, investing in data infrastructure, and exploring consumer-facing AI agents.
Agency and digital marketers are adopting AI en masse, but notable confidence and training gaps could hinder execution and ROI. Nearly three-quarters (72%) of agency and brand marketers worldwide plan to use AI next year, per MIQ. However, less than half (45%) are confident in their ability to use it to drive operational efficiencies. CMOs need to treat upskilling as a core investment so employees can help support pilots and work independently on AI-driven projects. Leaders should develop role-specific training paths, establish AI leads to answer project questions, and offer prompt libraries to safely practice engaging with AI.
OpenAI's GPT-5.1, a notable model upgrade with improved prompt comprehension over the poorly received GPT-5, is now equipped with seven personality options. Marketers should test how GPT 5.1 and the chatbot’s personalities align with specific tasks and brand tone and voice. Agencies working with numerous brands can use the chatbot’s personalities to meet the various requirements of clients, such as Professional for more serious product campaigns—for example, a pharma or financial company—and Friendly or Quirky for Christmas campaigns from fashion brands.
Google is expanding its AI-powered travel planning and booking tools, introducing Canvas itineraries and broader agentic booking features directly within AI Mode in Search. The update brings real-time flight and hotel data, personalized recommendations, and streamlined reservations across major platforms, with full flight and hotel bookings coming soon. Google is also rolling out its Flight Deals tool globally. The shift toward surfacing these capabilities in Search should boost adoption and intensify pressure on travel companies that lag in AI-driven decision-making.
While 45% of US adults expect free shipping on any order, 16% of those consumers will not make a purchase if they have to pay for shipping, revealed August 2025 data from Radial and Dynata.
According to a PYMNTS study sponsored by Block, 42% of scam victims consider changing to a new bank, and 19% have done so. That may be nearly 10 percentage points higher than bank switching in the general population. The financial losses FIs face from compensating customers for fraud and chasing down lost funds may eclipse their loss of business from customers who have been scammed. FIs’ brand value may also fall when they fail to put in place the right protections.
Walmart and Target will both transition to new CEOs on February 1, but the circumstances behind the changes diverge sharply. Walmart is handing John Furner a business with strong momentum, expanding ecommerce capabilities, rising membership adoption, and continued innovation, including its partnership with OpenAI. Target, by contrast, is passing leadership to Michael Fiddelke as sales soften, traffic slows, and its digital efforts lag behind key rivals. The continuity approach aligns with Walmart’s stable trajectory, but Target’s persistent challenges suggest it would benefit from broader strategic shifts to regain competitiveness.
Google offered remedies to settle an antitrust case in the European Union following a nearly €3 billion ($3.5 billion) fine arguing that Google abuses its dominance in digital advertising. The EU’s tough stance signals that the global regulatory environment is intensifying.
A Snapchat, Publicis Media, and Ipsos study revealed creator preferences for brand collaborations, outlining the path ahead for brands who increasingly rely on influencer marketing. Accounting for creator preferences is key to striking influencer partnerships that last and make a tangible impact.
Chinese sellers are facing intensifying pressure as the EU fast-tracks the closure of its de minimis loophole amid a rapid rise in low-value parcel imports, complicating efforts by platforms like Shein and Temu already contending with poor reception, legal scrutiny, and safety violations in Europe. With Chinese regulators also tightening oversight by demanding detailed sales data, sellers built around rock-bottom pricing are encountering diminishing returns. The environment is pushing brands to pivot toward stronger compliance and higher product quality, a shift that mirrors the success of players like Anker and is becoming increasingly necessary as global rules harden.
Amazon quietly introduced agentic shopping capabilities to its Rufus chatbot last week. Customers can now ask Rufus to monitor products and make a purchase when an item reaches a target price or discount level. Amazon’s “Auto Buy” feature could make Rufus more useful for deal-seeking shoppers this holiday season—provided they know the option exists and trust the chatbot’s accuracy. Over the long term, adding more agentic features to Rufus—which has been used by 250 million active customers this year alone—could enable Amazon to satisfy shoppers’ desire for AI assistance without ceding ground to platforms like ChatGPT and Perplexity.