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Why a Shaky Economy Is Leading to Marketing Cognitive Dissonance with Nielsen: Part 1 | Behind the Numbers November 7

On today’s podcast episode, we discuss the main factors leading marketers to cut spending at the moment, how advertisers are adapting their approach to measurement, and what is happening in the industry as more marketers begin to embrace the opportunity to shift spend at a higher velocity. Join Senior Director of Podcasts and host Marcus Johnson, Principal Analyst Max Willens, Nielsen's Head of Performance Marketing Alison Gensheimer, and SVP and Head of Advertisers and Agencies Matthew Devitt. Listen everywhere, and watch on YouTube and Spotify.

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In recent regulatory filings, JPMorgan and Bank of America (BofA) said they’re responding to government requests related to policies and processes around “providing, maintaining, or discontinuing financial products or services to certain clients or potential clients.” The fire politicians are stoking introduces reputational and business risks for banks among customers as well as the risk of regulatory action by agencies that have traditionally demanded rigorous screening of current and prospective customers.

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Gen AI tools are making it easier to carry out ecommerce fraud. Bad actors are increasingly using genAI tools to trick moderation teams, Nicolas Waldmann, the head of external affairs for TikTok’s global governance and experience unit, told Business Insider. That includes creating more convincing listings for fake or counterfeit products, as well as fabricating brands. While AI slop is not unique to ecommerce marketplaces, the stakes are high—especially for emerging ones like TikTok Shop that are still trying to win consumers’ trust. Shoppers who lose money on products that don’t exist are unlikely to become loyal customers, and widespread fraud can deter consumers from purchasing in the first place.

Mercury—a fintech that serves startups, VC firms, and small businesses with banking products and services—announced $650 million in annualized revenue for 2025, up 30% from 2024’s year-end $500 million. Some banks have invested heavily in digital for business customers, betting that more sophisticated self-service will support market share growth. These investments mean that the business digital experience is increasingly a differentiator between banks. But it’s a half measure. This approach to growth is fighting the last war to avoid irrelevance—by catching up to where competitors are today.

Saks Global will close nine Saks Off 5th stores next year, a move that will help it cut costs as it navigates increasing headwinds. While Saks is positioning the closures as an opportunity to optimize its off-price footprint and elevate the customer experience, it’s likely that the company’s cash-flow challenges and vendor troubles played a major role in its downsizing. Off-price could have been a real opportunity for Saks to win over price-conscious shoppers. Instead, the retailer has become a cautionary tale about the importance of staying in vendors’ good graces and what can happen when those relationships falter.

Amazon has launched its low-cost shopping app, Amazon Bazaar, in 14 international markets including Argentina, Hong Kong, and Nigeria, expanding the reach of its Temu-style platform first introduced as Amazon Haul. Offering mostly sub-$10 items and interactive deals, Bazaar targets price-conscious shoppers across fashion and home goods. The move underscores Amazon’s strategy to capture growth in emerging markets while competing with Shein, Temu, and TikTok Shop. However, as nations tighten import rules and close tax loopholes, the company’s discount-driven model may face mounting logistical and regulatory challenges in sustaining profitability.

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Seventy percent of banking leaders believe agentic AI will “have a significant or game-changing impact on the banking industry,” according to an American Banker survey commissioned by SoundHound AI. For banks to move agentic AI tools from the pilot stage to wide rollouts, they’ll need a business case, a strategic roadmap, and a plan to promptly address tactical issues. Must-haves include strong AI governance, a modern data layer that unifies access to siloed business information, and a framework for customer trust.