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Small businesses see social media as their clearest path to growth in 2026 March 23

68% of small-business owners in select countries say social media posting and paid ads will drive the most value for their business in 2026, more than any other channel, according to a January survey from Constant Contact.

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In today’s podcast episode, we discuss why Americans are turning to social media for health advice, the kinds of help they are seeking, and how the information they receive compares with what they hear from their offline physicians. Join Senior Director of Podcasts and host Marcus Johnson, along with Senior Analysts Rajiv Leventhal and Beth Snyder Bulik. Listen everywhere, or watch on YouTube and Spotify.

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One in 3 buy now, pay later (BNPL) users who rely on the product for monthly expenses and essentials say they sometimes don't know when their next payment is due, according to a December survey from PYMNTS Intelligence.

Dynamic tools may cut cart abandonment and boost profits, but risk alienating cost-sensitive shoppers.

Pinterest trends point to budget-friendly personalization, urging brands to sell add-ons—not overhauls.

AI agents will drive most web traffic by 2027, forcing brands to build for machines without eroding trust.

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