Retailers can distinguish their brands via the post-purchase experience: A handwritten note, branded packaging, or free gifts with an order are more likely to inspire repeat purchases.
September’s strong retail sales report underscores consumers’ resilience: Spending remains solid as higher-income households’ strength makes up for lower-income shoppers’ price-sensitive behaviors.
It’s a large volume opportunity for the BNPL player and helps Klarna compete with. It can also help keep users loyal to Apple as its NFC tech opens up
The service makes purchasing age-restricted items online easier and can help merchants speed up checkout times
Failing to improve its consumer risk profile may lead to concerns with its proposed Capital One merger
Starbucks’ staffing shortages pose challenge for new CEO Brian Niccol: Just one-third of workers believe stores are sufficiently staffed, hurting employee satisfaction and the customer experience.
Target scores a major get for Black Friday: The retailer will be the exclusive merchant selling a “Taylor Swift | The Eras Tour Book” and “The Tortured Poets Department: The Anthology.”
Beyond tests brick-and-mortar retail with The Container Store partnership: The retailer will invest $40 million in the struggling home goods retailer to bring Bed Bath & Beyond products back to stores, and expand The Container Store’s reach.
On today's podcast episode, we discuss whether the October Prime Day is actually a holiday event, how events around this time of year are changing how folks shop throughout the back half of the year, and what the disruptors are likely to be as we head into the holidays. Listen to the conversation with our analyst Sara Lebow as she hosts analysts Zak Stambor and Rachel Wolff.
Adidas can’t keep up with demand: The company’s hot streak contrasts sharply with Nike’s challenges.
Holiday travel demand is strong, United and Delta say—except for during the presidential election: Uncertainty is pushing some consumers to defer discretionary spending.
To help shoppers search more quickly and efficiently, Google has revamped Google Shopping, using AI to deliver more relevant, personalized information, product listings, and deals.
Affiliate marketing is evolving, driven by diverse partners like influencers and tech providers, broadening its scope beyond traditional ROI and measurability. As marketers move away from big tech, the channel's flexibility and control are increasingly valued for driving growth and customization.
Their data is consistent with what other major US credit card issuers reported, suggesting the credit card recovery is still a ways off
The card will expand Barclays’ presence in the US credit card industry and help diversify its card volume
The stalled housing market drove True Value to file for bankruptcy: The hardware store brand plans to sell substantially all of its operations to rival Do It Best.
Self-driving car companies might rely on ride share platforms until consumer accessibility expands and manufacturing costs drop. But this strategy could drive down wages for human drivers.
Drugstores’ decline is hurting the US beauty market: Both Coty and L’Oréal linked the sector’s challenges to softer beauty demand, although sales broadly remain healthy as ecommerce and specialty retailers pick up the slack.
TV is transforming into a retail platform: Shoppable media drives real-time purchasing, with US consumers spending $290 annually on TV-inspired products.