The trends: Each year, clients rely on our insights to navigate their industries, and 2024 delivered plenty of challenges—TikTok’s potential ban, a global data privacy crackdown, and rising competition for Google stood out.
Here are the top 10 topics our customers searched for in the past year:
#10: AI
What fueled interest: Opportunity—and anxiety. OpenAI CEO Sam Altman professed that AI would take over 95% of all marketing tasks. Determined not to fall behind, 9 in 10 agencies were using genAI for their work, while marketing budgets suffered due to the AI craze.
#9: Social commerce
What fueled interest: TikTok Shop’s major push into US social commerce—which saw it attract $100 million in Black Friday sales—drew attention to the historically slow-growing sector. But it’s still a nascent one: Consumers report lower trust in social commerce, with many staying on the sidelines.