Visa and Mastercard reported strong growth in their most recent earnings. Visa’s net revenues increased 12% YoY in its Q4 2025, per its earnings release. Mastercard’s net revenues grew 17% YoY in Q3, per its earnings release. Lower-income consumers are more sensitive to tariff-induced inflation and other economic events. If lower- and medium-tier cardholders pull back on spending, their premium counterparts who are more insulated from economic pain can keep spending afloat. Issuers are following the same strategy: Citi, Chase, and American Express all launched or revamped premium cards this year.
Citi is partnering with Coinbase to build stablecoin payment capabilities for institutional clients. The partnership will focus initially on crypto on- and off-ramps, which enable clients to convert between digital assets and fiat currencies. It’s unlikely that many banks will build their own integrations with crypto rails. But with infrastructure partnerships, native on- and off-ramps should become more common. Cryptocurrencies and blockchain infrastructure will be increasingly complementary to the traditional financial system.
Fidelity has introduced Solana trading for US retail and institutional investors. Solana is the digital currency native to the Solana public blockchain, which is designed to be faster, more easily scaled, and cheaper to transact on than competing blockchains. Fidelity’s move with Solana signals mainstream confidence in cryptocurrency for retail purposes and is a nod to using Solana for stablecoin transactions and its potential value for faster cross-border transactions and blockchain-based securities settlement.
SoFi reported net revenue of $950 million and member growth of 35% YoY, to 12.6 million, in its Q3 earnings. The bank continues to expand its range of consumer products with the launch of blockchain-based remittances, an AI-driven financial wellness tool. SoFi’s membership of 12.6 million pales in comparison to megabanks’ customer rolls—but the breadth of its consumer products does not. Traditional community and small regional banks are the most threatened, while SoFi’s infrastructure business puts it in direct competition with banks that provide licenses and infrastructure for consumer fintechs.
The FBI arrested the CEO of Evolve Bank & Trust on child pornography charges, per Banking Dive, amid the bank’s deep compliance crisis. A spokesperson told Banking Dive that Hartheimer’s role has been terminated. Evolve’s precarious situation, made more so by the sudden departure of its CEO, underscores how weak internal controls and poor partner oversight can ripple through the business. One lesson is clear: Reforming internal culture, board oversight, and fintech-integration strategies are foundational to banks that want to offer these services.
The P&C insurance sector is pivoting from being driven by premium-driven growth to focusing on operational discipline and digital transformation, according to a Deloitte report. To succeed in 2026 and beyond, insurers should optimize their operations, partner effectively to upgrade their technology, and bring innovative products and services to market–either on their own or working with insurtechs.
Cigna will eliminate prescription drug rebates for many of its commercial health plans and instead offer discounts directly to consumers beginning in 2027. Cigna’s decision marks a big shift in the way prescription drugs are priced and paid for, and could pressure CVS and UnitedHealth to follow. Patients are beginning to see some lower drug prices online and at the pharmacy counter, but they’re also facing more complexity and responsibility. Healthcare and pharma marketers need to engage these more empowered and potentially overwhelmed consumers with clear, actionable communications.
Consumers believe the use of AI makes it harder to detect scams, according to a recently published report from risk-management fintech Alloy. It also found that fraud prevention and security measures are top factors for 97% of respondents when they choose a bank. Customer trust is paramount to a financial institution’s survival, and anything that erodes that trust can prompt them to switch or avoid certain banks altogether. With AI changing the scam landscape dramatically in just a few years, banks must accordingly invest in modern technology—including their own AI tools—and customer education.
Sixty-two percent of the very wealthiest consumers expect to thrive next year, according to a WSJ Intelligence study, a larger share than the other two classes of affluent investors that were covered. UHNW investors see volatility as a chance to expand and protect their wealth through diversification, alternative assets, and bespoke advice. The emerging affluent, by contrast, prize affordability, digital convenience, and transparency. Banks and wealth managers that offer frictionless digital access on one end of the spectrum and high-touch expertise on the other will bridge this divide
IRYS raised $12.5 million in seed funding. The company sells technology for insurance companies—what it calls “an insurance operating system”—instead of trying to disrupt the industry with a competing offering. Insurtechs are fast becoming reliable partners. Updates to insurance industry systems, now frequently enabled by insurtechs, are long overdue. Insurers will need to work with these startups to keep up with nimble customer-facing competitors
UK-based neobank Revolut has achieved two new steps in its global growth plan: acquiring a Cyprus crypto license, which allows it to offer crypto services across Europe, and getting approval for its Mexican banking license. It ultimately intends to acquire a licensed bank in the US. Neobank “super apps” offer huge suites of financial products and services, including global transfers. If they reach the right segments, they could pull more customers away from smaller FIs—particularly Gen Zers (Revolut’s focus) and Latin American consumers (Nubank’s core market).
Public responses are in for the Consumer Financial Protection Bureau’s (CFPB’s) request for comment as it prepares to revise its open banking rule. The revision comes as a result of the Trump administration's rollback of Biden-era rules, which has once again shaken up a decade-long debate. Banks have good reasons to be upset with the original rule and are using this rulemaking opportunity to relitigate the issues they lost on. Their less fintech-friendly angle risks rupturing industry relationships that were crucial to the private-sector solution. However, it gives them a defensive posture to protect what they see as their business interests under threat.
Plaid introduced a credit risk score based on real-time cash flow data as it dives further into credit scoring amid an industrywide push to monetize formerly unused or underused data sources. The fintech, a huge player in data aggregation, has diversified its business interests as aggregation has commoditized. Consumer-permissioned financial data shows promise as a new pipeline for consumer credit information. But the introduction of new forms of credit data doesn’t guarantee anything will change for consumers who struggle to access credit.
MrBeast filed to trademark “MrBeast Financial.” The filing’s contents suggest that an app and a range of financial services—including banking and a crypto exchange—may be in the works. Entering financial services as a provider (e.g., launching a crypto trading platform under a company owned by MrBeast’s enterprise or starting a branded neobank) would be an entirely different world from media and merchandising. The threat to banks based on generational appeal is already a problem. And whatever happens with MrBeast Financial, that problem keeps getting worse.
A minor technical failure took down Amazon Web Services (AWS) for several hours. Disrupted financial apps reportedly included Chime, Coinbase, and Venmo. Some financial institutions (FIs) were also reportedly affected.A mistake in a digital transformation project or a poor choice of vendor can have far-reaching consequences for a bank’s customer relationships and compliance with recordkeeping regulations. The solution for banks that can afford it has been redundancy through hybrid deployments to the cloud and on-premise.
TransUnion has introduced new pricing for credit scoring for mortgage borrowers, undercutting the pricing of FICO’s new mortgage credit scoring model: FICO charges resellers $10 per score, while TransUnion charges $4. The market for consumer credit data and how it’s packaged is hotly contested, and the government has helped facilitate competition. In addition, the fintech Plaid, a newcomer to credit reporting, just introduced a cash flow–based scoring model. This competition is good for consumers, because it creates more ways for them to access credit. And it should also be good for data buyers, including banks, because it will mitigate prices and encourage the development of more sophisticated scoring models and data products.
Klarna rolled out Klarna balance and Klarna Card in the UK. Credit cards aren’t as big a market in the UK as they are in the US, but issuers should be concerned by what Klarna calls its “balances.” Klarna is a real bank in the EU and recently was granted an Electronic Money Institution license in the UK. That means even without getting a bank charter in the UK—or the US for that matter—it can use its existing bank infrastructure to offer a robust suite of bank-like services in the style of Cash App or even Apple Wallet.
BMO announced that it would sell 138 branches—nearly all in the Mountain West and Midwest—to First Citizens Bank. The sales includes about $5.7 billion in deposits and about $1.1 billion in loans. Customers still value branches: 55% of respondents to EMARKETER’s US Banking Consumer Habits survey said “branches near me” ultimately led them to purchase banking products or services. While digital services enable national reach with little additional cost, physical connection with consumers and small-business customers is crucial. And for banks scaling to the degree that they offer commercial banking services to corporate customers, an in-person presence is mandatory.
Corporate dredit quality is causing investor consternation even as bankers overall appear optimistic. While risks to the economy abound, very few headlines reflect it. Faint echoes of the 2023 banking crisis—in which contagion was narrowly averted and economic cataclysm prevented—do nothing to calm investors’ nerves. Pockets of consumer worry haven’t metastasized, and there’s been no clear sign of a commercial credit meltdown. But bankers should follow the undercurrents in anticipation of the next crisis, even while the economy appears “fine.” The 2023 regional banking crisis seemingly came from out of nowhere, even though the signs were there. The subsequent need for the government’s emergency actions as well as frantic mergers among regional banks show how shaky the foundation can be.
Erebor has received conditional approval for a national bank charter. It will be a digitally native competitor to lenders that serve the “innovation economy” and some specific industries: Erebor will focus on B2B services for AI, defense, crypto, and manufacturing companies, with offerings for high-net-worth individuals tied to those sectors. The biggest threat to traditional banks is that payments technology quickly advanced beyond what they can support or understand. Real-time payments solve the instant settlement problem that crypto provides for domestic transactions. But the next generation of changes to payments infrastructure is coming—and very few institutions are ready.