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Financial Services

Many acknowledge AI tools can help with specific needs, but they still don’t want to give it unlimited access to their data.

Today’s podcast episode of The Banking & Payments Show discusses why financial literacy is so important in younger generations (Gen Z and Gen Alpha), not only for individuals but also for financial institutions and society. In ‘Headlines,’ we examine Gen Z’s low functional knowledge of personal finances and then shift gears for the ‘In Argument’s Sake’ segment to debate whether improving financial literacy among young people is outdated. Listen to the conversation as host, Rob Rubin, welcomes our analyst Maria Elm and Sumit Arora, Global Head of Consulting at Persistent Systems, to the podcast.

And the generation of banking consumers that most needs an urgent intervention isn’t the youngest one.

Building and renovating branches to align with their new vision is bringing them new business.

Industry leaders are making progress in AI adoption, but it’s early yet. We delve into where bankers want to take the technology next.

When Chase Media Network launched last month, it revealed the potential for more payments and financial service companies to get in on the commerce media game, leveraging consumer payments data to sell ads. One unexpected out-of-home implementation could be ATMs, said Stuart Mackinnon, COO of NCR Atleos, on our “Behind the Numbers: The Baking & Payments Show” podcast.

It also includes features to minimize checkout friction as Google Pay tries to streamline the experience

They rely more on mobile devices than older millennials but have more mature financial lives than younger Gen Zers, giving key insights into digital payment behaviors

A flurry of product and services launches will help Visa stay competitive and diversify away from swipe fee revenues

Today’s podcast episode of The Banking & Payments Show explores the future role ATMs will play in retail media. Host Rob Rubin is also joined by Stuart Mackinnon, COO of NCR Atleos, to discuss why ATM networks continue to grow despite the surge in options for cashless purchasing. We also discuss how advertisers on the Chase Media Solutions platform can use purchase history data to target ads on Chase’s digital platforms. Listen today!

The report claims issuers create misleading marketing materials and block or delay earned benefits. Issuers are already fighting back

Some are disproving the commonly held belief that they can’t reach profitability.

Financial institutions that have relied on the platform to reach young consumers must come up with a Plan B—or face losing brand awareness.

What’s all the fuss about headless banking? There's lots of buzz lately about banks that separate banking services from any branches, apps or user interfaces. We take a closer look at this variation on BaaS.