The news: Reddit is positioning itself as a full-fledged search engine, with over 70 million weekly active users (WAUs) using its search functionality. As part of its strategy to house a full-fledged search engine within its website, the company is expanding its AI-powered conversational interface, Reddit Answers, and making it a central feature on the platform around the world. Reddit Answers has grown to 6 million WAUs from 1 million in December. Our take: If Reddit succeeds in becoming a self-sustaining search platform, it will become an even more valuable asset for marketers looking to target niche audiences and get in on the consumer purchase journey early. Advertisers should start identifying specific subreddits where their audience are already active, experiment with Reddit’s ad formats, and optimize content to surface in the platform’s search results.
The strategy: In 2023, U.S. Bank launched a nontraditional campaign to promote Asistente Inteligente, its bilingual Spanish voice assistant that debuted the prior year. The bank co-produced “Translators,” a documentary highlighting the challenges faced by millions of children who act as translators for their immigrant families, particularly in financial matters, per Storyboard 18. Our take: This campaign was a masterclass in purpose-driven marketing that doubles as a long-term business strategy. Many financial institutions (FIs) often overlook or superficially address underbanked and immigrant populations. But the GDP of US Latinos is the second-fastest-growing in the world, next to that of consumers in China, per think tank Latino Donor Collaborative. And 25% of US consumers ages 18 and under are part of the Latino community—offering smaller FIs an opportunity to combat their “age problem.”
The news: The UK’s Online Safety Act triggered an immediate surge in virtual private network (VPN) downloads, reflecting public resistance to mandatory age checks, per Wired. Proton VPN reported a 1,400% spike in UK sign-ups after the law took effect, per PCMag, and NordVPN saw purchases jump 1,000%. Our take: Age-check laws, though designed to protect minors, are reshaping how all users interact with content—and how marketers can access these users. VPN adoption is both a privacy signal and a marketing blind spot. Brands that respect digital autonomy while adapting strategy will be best positioned to reach—and keep—their audience.
Microsoft reported $76.4 billion in Q2 revenue, up 18% YoY, as cloud infrastructure, productivity software, and embedded AI drove strong performance. Microsoft Cloud grew 27% to $46.7 billion, and Azure's annual run rate surpassed $75 billion, overtaking Google Cloud. Enterprise adoption of tools like Dynamics 365 continues to rise, reinforcing Microsoft’s role in AI-powered operations. Following the report, Microsoft’s market cap crossed $4 trillion. The company plans to spend $80 billion in fiscal 2025 to expand its AI infrastructure, while showing capital discipline. Microsoft is positioning itself as the foundational enterprise platform for the AI era.
Consumer goods giants Kraft Heinz and Unilever are moving to stimulate demand in a challenging sales climate by increasing marketing spending on their most popular products. Both companies are betting on marketing to spur demand and improve brand equity in a slower-growth climate. But the question is whether stepped-up marketing will be enough to overcome rising consumer caution, particularly in categories like snacks and personal care, where purchases are more discretionary in a tariff-driven environment. Increased investments in promotions could pressure margins in coming quarters.
The news: Figma’s high-profile IPO—valued at $19.3 billion—lands it squarely in the league of top-tier software-as-a-service (SaaS) platforms and indicates renewed competition in cloud-based tools that agencies rely on for their campaigns. Our take: Instead of being subsumed by Adobe, Figma is now free to chart its own course. Going public gives it the independence to scale, expand its ecosystem, and challenge incumbents directly. For advertisers, Figma remaining independent gives agencies added choice. As creative tools compete for market share, expect faster innovation, more flexible pricing, and features tuned for digital-first campaigns.
The news: More than half (51%) of customer service journeys start on search engines and third-party platforms like Google, YouTube, Reddit, and ChatGPT—rather than company websites—prompting businesses to meet customers where they are, per a recent Gartner survey. Our take: Brands need to research and identify the platforms their customers rely on and establish fast, responsive service on those channels. The goal isn’t to pull users back to official websites—it’s to meet them where they already are, with the answers they need, when they need them. Using generative engine optimization (GEO) best practices to boost customer service answers in genAI outputs could help younger consumers get digestible, fast answers in their preferred channel.
The news: Publicis Groupe has won PayPal’s global media business, building on the holding company’s winning streak and proving to rivals that its momentum in securing major accounts shows no signs of slowing. WPP Media previously handled PayPal’s media account but resigned the account in April, citing the need to “pursue other opportunities,” per Ad Age. Our take: Publicis’ win of PayPal’s global media business underscores a growing advertiser shift toward integrated partnerships, where creative, media, and retail strategies merge to unlock greater performance and monetization potential.
The news: OpenAI is preparing to launch GPT-5, a model that will combine traditional GPT capabilities with o3-series reasoning—marking a major leap in performance and model simplification. Our take: GPT-5 could streamline content creation, search, and CX workflows, leading to renewed industry adoption and customization. Enterprise customers should test GPT-5’s API early. Align adoption with marketing workflows and consider consolidating tools into a single platform to reduce costs. Early movers will shape the future of customer engagement.
The news: Amazon will pay The New York Times between $20 million and $25 million annually in a multiyear content licensing agreement that was announced in May. This amount, close to 1% of the Times’ total annual revenue, is one of the largest disclosed payments for news content licensing for generative AI (genAI) training. Our take: The Amazon–Times deal underscores the growing value of premium journalism in the AI era, setting a precedent for how tech companies can ethically license high-quality content. For advertisers, this signals a shift toward AI-powered platforms integrating trusted media brands, which could enhance user engagement and credibility.
On today’s podcast episode, we discuss the unofficial list of the most interesting retailers for the month of July. Each month, our analysts Arielle Feger, Becky Schilling, and Vice President of Content and guest host, Suzy Davidkhanian (aka The Committee) put together a very unofficial list of the top eight retailers they're watching based on which are making the most interesting moves: Who's launching new initiatives? Which partnerships are moving the needle? Which standout marketing campaigns are being created? In this month's episode, Committee members Arielle Feger and Suzy Davidkhanian will defend their list against Senior Analyst Blake Droesch, and Principal Analyst Sky Canaves, who will dispute the power rankings by attempting to move retailers up, down, on, or off the list.
The news: Cyata launched a platform that detects, authenticates, and governs “agentic identities” as adoption of autonomous AI agents is exploding—96% of IT leaders will increase agent use in 2025, Cloudera reports. Digital agents integrating into the workforce pose new risks—ones traditional identity and access management (IAM) tools are not equipped to handle, per VentureBeat. Our take: Managing mixed human and agentic workers won’t be optional for long—it will become a baseline requirement as AI agents move from edge cases to everyday tools. Companies that delay could risk operational blind spots, compliance gaps, and uncontrolled AI autonomy.
OpenAI is preparing to launch GPT-5 in early August. The newest and most powerful model combines traditional GPT capabilities with o3-series reasoning—marking a major leap in performance and model simplification. The consolidation play with GPT-5 could further cement OpenAI’s dominance if competitors are slow to respond.
Snacks maker Mars said it plans to invest an additional $2 billion in US manufacturing through next year to build new facilities and upgrade existing ones in wake of the Trump administration’s tariffs. Tariffs are leading some businesses to boost their US footprint, and we may see more investment announcements. But a key consideration is whether these expansion announcements will represent substantive, job-creating initiatives, or if they are largely symbolic moves designed to support the US government’s current messaging around American manufacturing.
The triopoly looks stronger, but it's digital that's getting bigger. Amazon, Google, and Meta now command 58.8% of total US ad dollars, up from 47.1% in 2020. But that's not an indication that the triopoly's control of the digital ad market is growing.
Data startup Astronomer turned an unlikely scandal into a viral branding win by embracing humor, celebrity power, and swift accountability. Following a Coldplay concert kiss-cam incident involving top execs, the company leaned in with a satirical ad starring Gwyneth Paltrow and backed by Ryan Reynolds’ Maximum Effort. The campaign’s charm came from its cultural timing, humor, and clear separation from product quality. Astronomer followed with decisive leadership changes and transparency, using the spotlight to explain its core offering. The result: a case study in how tone, timing, and authenticity can turn public mishaps into brand momentum.
The findings: Deloitte’s July 2025 ConsumerSignals report gives us a glimpse into US banking customers’ current stressors and banks’ upcoming challenges. We saw that: deposits are about to drop, housing prices stress every generation, consumers are curbing their splurging, and they’re more worried than they were last year. Our take: Though US banking customers are facing a number of stressors, they’re demonstrating resilience and savvy that has helped them pull through. That resilience could be informed by advice from financial experts they trust, including at their FIs.
The news: Google’s new Manage Subscriptions tool is starting to appear in Gmail on web, iOS, and Android, per MarTech. It lets users batch-unsubscribe from promotional emails—now sorted by frequency and sender name. Brands that over-email or deliver low-value content will feel the fallout. Even loyal subscribers may churn if their needs aren’t being met. Our take: Marketers already using segmentation—or dividing large email subscriber lists into smaller, more targeted groups based on shared characteristics—won’t see much fallout. The unsubscribe spike will primarily hit brands with poor targeting and those that are over-mailing. Gmail just turned inboxes into intent filters. Every send must earn its keep.
The news: Amazon’s Prime Video overtook Netflix in Brazil’s streaming market in Q2 2025, leading with 22% of user interest and edging out Netflix at 21%, according to JustWatch, per Meio & Mensagem. Prime Videos’ ascent presents new advertising opportunities in the country, while Netflix’s decline suggests potential audience fragmentation Our take: Brazil’s streaming war is shifting from subscriptions to hybrid models, and Prime Video wins on bundled utility. Netflix can catch up by scaling its ad tier and investing in local hits. The next battleground? Premium reach at a lower cost in a market where cultural relevance drives loyalty.
The news: TV ad-supported viewing time grew 2% overall in Q2 across linear and streaming, reaching 73.6% of total time spent watching TV, per Nielsen—largely driven by streaming. Ad-supported streaming grew 7% to a 45.3% share—but broadcast and cable continued a downward trend. Our take: As streaming solidifies its lead in ad-supported viewership, the smartest advertisers will recognize that success hinges on striking a delicate balance of using streaming’s precision to target key audiences that are shifting to CTV, while leveraging linear’s scale and ability to drive action.