The new year will bring more uncertainty, more customer demands, and more regulatory scrutiny. Here’s what we’re keeping tabs on.
On today's episode, we discuss the most important retail trends we're watching in 2023: how frugality and value are hollowing out the middle, why click and collect is so popular, why return policies will make or break retail loyalty, and more. Join our analyst Sara Lebow as she hosts analysts Suzy Davidkhanian and Carina Perkins.
In 2022, both YouTube and TikTok captured 46 minutes of their adult US users’ attention each day, per our estimates. Netflix reigned supreme at 60 minutes daily. Time spent with TikTok will tick up every year through 2024, when it will reach 48 minutes per day, but it won’t pass Netflix anytime soon.
The ad industry will never be the same after 2022: Between the ad downturn, regulation, and new channels, the ad industry entered a new era.
Tesla leads EV charge, but competition is around the corner: Tesla’s expansion is unparalleled, but so are its recalls and safety issues. Meanwhile, the rest of the automotive industry is slowly but steadily catching up.
How healthcare providers will approach telehealth in 2023: Here’s the current status of health systems’ and physician practices’ virtual care programs and how they plan to improve this year.
More people in the US are listening to digital audio, and those who already do are spending more time listening.
From streaming to ad measurement and privacy, 2023 will be a year of transformation. Here are four changes we expect in the new year.
Early adopters are shaping our commercial quantum future: The quantum computing industry is heating up as end users take investment risk. Skills deficits and technical errors are the stumbling blocks.
On today's episode, we discuss the most important trends we're watching in 2023: what's upending the duopoly's dominance, Gen Z putting its stamp on the next phase of social media, what to make of consumers’ time and attention declining, and more. Tune in to the discussion with our director of reports editing Rahul Chadha and director of Briefings Jeremy Goldman.
What trends will be talking about this year? Economic pressures will push retailers to look for new revenue streams this year.
One year on, we review what we got right, what we sort of called, and what we got horribly wrong.
Economic uncertainty caused investors to grow cautious: Even so, there were several significant acquisitions in 2022.
The regulator’s director, Rohit Chopra, ruled with an iron fist, tackling topics from overdraft fees to artificial intelligence.
From tumbling valuations to the arrival of Big Tech firms, we run down the biggest BNPL developments of 2022.
The leading reason consumers in the UK and US return online purchases is due to fit, size, or color, according to Coveo. Damage, defects, and poor quality are other top reasons. Some 18% of UK and US consumers make returns because they order multiple sizes with the intent of keeping only those that fit.
The days of heady growth are over for rapid grocery startups: The once-frothy sector is now down to a handful of players and facing steep competition from Uber and Doordash.
European regulators intensified their investigations into Big Tech’s anticompetitive practices: Apple, Google, Meta, and Amazon parried with regulators throughout the year as various countries put tech giants in their crosshairs.
It’s time for podcast advertising to mature with its audience: The format has reached mainstream success, but ad solutions are lagging behind.
We take a look at how Goldman Sachs’ consumer banking business, Marcus, went from a major bank initiative to being dismantled in a reorg.