On today’s podcast episode, we discuss what OpenAI as the next big operating system maker looks like, how they might make money from this, which integrated apps will become most popular inside ChatGPT, and how this potential super app could impact consumer AI devices. Join Senior Director of Podcasts and host, Marcus Johnson, Analyst, Grace Harmon, and Principal Analyst, Yory Wurmser. Listen everywhere and watch on YouTube and Spotify.

Holding company WPP launched WPP Open Pro on Thursday, a self-serve AI tool piloted by Google and other clients that creates ad campaigns from start to finish in a push to attract small businesses. WPP’s newest move means marketers can continue to expect greater automation, cost savings, and a shift in agency relationships.

PayPal will use Rokt, an AI marketing service, to power its post-transaction advertisements for users in the US, per a press release. PayPal has for years tried to improve Venmo’s profitability, and post-transaction ads could help accomplish that without changing consumers’ retail checkout habits. However, one of FMNs key selling points to advertisers and consumers alike is trust. Platforms with FMNs should take care not to erode consumer trust—and down the line, loyalty—by pushing ads too aggressively too soon.

Forty percent of US adults have used AI as a shopping assistant in the past year, per a study by PayPal—and 77% of past or potential AI shoppers plan to use it while holiday shopping this year. Younger consumers are driving the change. Sixty-one percent of Gen Zers and 57% of millennials have used AI to assist with a purchase in the past year. The holiday season’s cheer has been dimmed. We lowered our forecast for November-December sales growth to 1.3% in light of tariffs and economic uncertainty. For merchants to compete amid that slowing spend, adopting AI is critical. To score the most volume from ecommerce-led sales, merchants need to make sure their partnerships with AI platforms prioritize mobile-first ecommerce: Mobile commerce will propel over 56.5% of holiday ecommerce sales, per retail mcommerce holiday forecast.

The Omnicom-IPG merger is expected to close in November, according to Omnicom CEO John Wren in the company’s Q3 earnings release, which showed organic revenue growth of 2.6% YoY. The merger seems to have crossed its last hurdle—and the new Omnicom-IPG entity stands to benefit marketers in many ways, though brands must keep some considerations in mind.

Search advertising is entering a new era where Amazon and other retail media players are reshaping how discovery and intent are monetized. Brands must revisit their “search mix.” Google may remain indispensable, but allocating more spend to retail media will future-proof campaigns against cookie loss and capitalize on where shopping intent now begins.

OpenAI's new Instant Checkout feature for ChatGPT allows users to purchase products directly through the platform without ever leaving the interface, potentially creating a new retail channel that could reshape online shopping behaviors. However, analysts remain cautious about its immediate impact.

This sponsored article by PartnerCentric will explore AI’s impact on affiliate marketing.

Now that consumers can make direct purchases within ChatGPT, marketers and retailers must reimagine the customer journey once again.

On today’s podcast episode, we discuss how digital has changed in 2025: why the digital ad triopoly (Google, Meta, and Amazon) are losing influence, how YouTube is still under valued, how AI search behavior is changing, and more. Join Senior Director of Podcasts and host, Marcus Johnson, VP of Global Content Operations, Eleni Digalaki, and Principal Analyst, Yory Wurmser. Listen everywhere and watch on YouTube and Spotify.

This sponsored article by TransUnion® will explore why marketers’ trust in measurement is plateauing.

Meta announced updates to its brand safety and suitability capabilities for Threads and Instagram this week as it looks to gain advertiser trust in its platforms amid regulatory scrutiny. The new restrictions are a double-edged sword. On one hand, advertisers will have increased confidence in their ability to appear next to safe content that doesn’t damage brand image. But on the other hand, reaching younger audiences helping drive growth could become more challenging and require nuance.

This sponsored article by Fetch will explore AI in the consumer goods sector.

Holding company Publicis Groupe reported a strong Q3 2025, growing organic net revenues 5.7% YoY, above analyst growth expectations of 5.19%. The company now expects 2025 revenues to grow between 5% to 5.5%, up from its previous forecast of 4% to 5%. Publicis’ heavy AI push and performance-driven strategy means it is well-positioned to continue growing while rival agencies struggle to remain competitive amid economic turbulence.

Once seen as a revenue channel, commerce media is fast becoming the connective tissue between brands, retailers, and consumers. The industry’s focus is expanding from monetization to meaning, a theme that resonated throughout Advertising Week New York.

Streaming is becoming a critical investment for marketers as the format evolves and continues to chip away at linear TV’s dominance. In an exclusive EMARKETER interview at Advertising Week New York, Reed Kiely, director of data insights and trends at the Video Advertising Bureau (VAB), outlined how marketers can tap into streaming’s potential and what will define success in a fragmented ecosystem. Marketers should follow audience attention and gradually allocate more budget to streaming services—but “prioritize quality content and ad experiences” as fragmentation heats up.

Perplexity is taking a step back from its advertising initiatives amid struggles to monetize AI search. Marketers should pause planned investments in AI search until search ads are measurable and proven to be effective. AI adoption may be growing, but there remains no clear evidence that ad formats in AI search provide returns.

As credit card loyalty wanes, staying top-of-wallet is getting harder for issuers. Our fifth annual study dives into which emerging features will help cash-back credit card programs meet customers' growing expectations.

JPMorgan Chase spends $2 billion per year on AI and finds an equal amount of cost savings as a result, said CEO Jamie Dimon in a recent Bloomberg TV interview. During its April investor day, JPMorgan forecast spending $18 billion on technology in 2025. JPMorgan is increasing the gap between the haves and have nots in bank technology. AI development in financial services, supported by modern platforms, is outrunning nearly everyone.

Artificial intelligence (AI) is reshaping marketing, from how content is created to how advertisers evaluate transparency and trust on digital platforms. Marketers can harness AI to streamline operations, enabling more campaigns more quickly by analyzing large data sets—but do so thoughtfully—avoid using AI for entire ad creation, as consumers still respond negatively to this. Brands must operate with an eye toward maintaining trust and authenticity.