Retailers aren’t waiting for Black Friday to kick off their holiday campaigns. Since October 1, linear TV holiday ad spend reached $475.1 million, up 13.2% YoY, according to iSpot. Weekly spending has also climbed steadily, indicating brands are frontloading their budgets to capture demand across all of Q4.
US Bank offered cardholders exclusive discounts during its “Bonus Days,” per press release. Rewards include double cash back, double rewards at certain retailers, 10% off gift card purchases, and select discounts on merchandise, all activated and available through US Bank’s shopping portals and app. Slowly shifting consumers’ attention into banking and payment apps can open major new revenue streams for issuers. However, as these initiatives are piloted, issuers can’t lose consumers’ trust with their data.
Sezzle partnered with David’s Bridal, per a press release. Shoppers will be able to select Sezzle’s buy now, pay later (BNPL) financing at checkout in-store, with ecommerce solutions rolling out in the following weeks. Strategic partnerships will be critical to helping an underdog BNPL competitor capture volume. While BNPL firms are embracing partnerships with mobile wallets and POS providers to fast-track their acceptance networks, striking individual partnerships in largely untapped industries like wedding wear can be critical to gaining market share—especially while the biggest players compete in more concentrated industries like travel.
31.2% of consumers have used a mobile wallet in-store as of September—nearly triple the rate three years earlier, per PYMNTS Intelligence report. Apple Pay’s dominance is likely to stick for now, but its lead will narrow as PayPal, Cash App, and Google Pay strategies draw in more users. As wallet competition ramps up, features that help users manage more of their financial—and even non-financial—lives will help providers create stickier wallets that attract more volume. That includes subscription management services, order tracking, and interactive airline and event tickets.
33% of US restaurant diners discover promotions via email/newsletters and 32% via social media, according to a September 2025 survey from YouGov.
On today's podcast episode, we discuss the unofficial list of retail moves we're most thankful for. This month—because it's Thanksgiving Eve—host Suzy Davidkhanian, Arielle Feger, Becky Schilling, and Emmy Liederman (aka The Committee) have put together a very unofficial list of the top eight retailers they're watching, based on strategies, launches, and collaborations we’re genuinely thankful for — the moves that made us smile, surprised us, or gave us hope for where retail is heading. In this episode, Committee members Suzy Davidkhanian and Emmy Liederman will defend their list against Senior Analyst Zak Stambor and Analyst Rachel Wolff, who will dispute the power rankings by attempting to move retailers up, down, on, or off the list.
Brands and retailers are struggling to keep up with changes to the shopper experience as consumers adopt genAI-powered “click-less journeys.”
Canada published the draft of its Stablecoin Act as part of its Budget 2025 Implementation Act. It applies to stablecoins issued by entities that are not prudentially regulated. For Canadian banks and fintechs, the impending legislation signals that stablecoins are normalizing everywhere as a regulated alternative to cash as a store of value and for electronic payments. The use cases are particularly interesting for Canadian financial institutions and stablecoin issuers who will use stablecoins to move money across the US border.
A slate of retailers boosted their outlooks following strong Q3 performances, a positive sign as the industry heads into the most important shopping period of the year. Best Buy, Dick's Sporting Goods, Abercrombie & Fitch, and Kohl's all updated their FY sales guidance, pointing to ongoing consumer resilience despite growing pessimism about the state of the economy and personal finances. The outlook for holiday spending is notably stronger than it appeared earlier this year: We expect sales in November and December to rise 3.6% YoY, slower than last year’s 4.4% growth but a significant upgrade from our May forecast.
Klarna will launch its own stablecoin, KlarnaUSD, per a press release. The Swedish fintech is building KlarnaUSD on Stripe’s Open Issuance powered by Bridge, making it the first neobank to release a token on the platform. To execute this future, firms need to educate consumers on the nature of stablecoins versus other digital currencies, which historically have experienced dramatic price volatility. By assuring consumers that stablecoins are backed by fiat, payment providers have a greater chance of convincing shoppers to convert to crypto.
OpenAI introduced a shopping research feature for ChatGPT that builds personalized buying guides based on user queries and past conversations. The feature is available to all ChatGPT users, including those on free plans; OpenAI is offering “nearly unlimited usage” throughout the holiday season. Making the feature widely available at no cost suggests that OpenAI is looking to get users to rely on ChatGPT for purchase decisions, which could eventually result in greater buy-in for its agentic checkout features. However, it faces stiff competition: Perplexity, Google, and Amazon have all rolled out advanced AI functions to help holiday shoppers.
PayPal merchants will now be discoverable within Perplexity, per a press release—right in time for Cyber Five. PayPal merchants stand to benefit from the rising tide of genAI adopters who are reinventing the research, product recommendation, and deal-seeking status quo. Merchants that cater to Gen Z should push to be early adopters of the new update: 47% of Gen Zers already have found a new brand or product through AI, per an Adobe survey. Early mover merchants could get a boost from genAI holiday volume this season.
A new report from ANA and Harris Poll indicates that future marketing success will require delivering offline experiences. Brands will need to recalibrate budgets to accommodate this hybrid landscape of high-touch engagement blended with AI-driven discovery. Brands should use AI to handle low-touch decisions, then reinvest the time and trust gained into high-touch offline experiences and brand activations like pop-up shops or store takeovers. Those events create meaning that will help brands stay visible and valued.
France’s government is pushing for a three-month suspension of Shein’s entire site after authorities discovered illegal firearms and sex toys for sale on its marketplace, per Reuters. It is also being sued for up to €3 billion ($3.25 billion) in damages by a consortium of French retailers and retail associations for allegedly using fake promotions to attract shoppers and failing to comply with regulatory standards. Political considerations are contributing to the crackdown on Shein as governments seek ways to protect local retailers from ultra low-cost rivals, but the company hasn’t helped its case.
Kohl’s topped Q3 expectations and raised its outlook, crediting stronger product assortments, better value through promotions, and improved in-store and digital experiences for helping it win back customers. The company also named interim CEO Michael Bender to the job permanently. Bender, the third person to hold that role in roughly three years, plans to sharpen Kohl's product assortment, offer more proprietary clothing and home goods, and make stores easier to shop to appeal to customers who are “increasingly savvy and are seeking more value.” Kohl’s was upbeat that its recovery is gaining momentum, but it has more work to do to turn sales declines into gains.
On today’s podcast episode, we discuss what makes Dollar General Media Network unique, how it's approaching measurement, and what it’s focusing on for next year. Join Senior Director of Podcasts and host Marcus Johnson, Principal Analyst Sarah Marzano, and Vice President and General Manager of DG Media Network, Austin Leonard. Listen everywhere, and watch on YouTube and Spotify.
China’s Singles’ Day has lost much of its hype and enthusiasm. As the curtain falls on this year’s festival, now a five-week event, value-driven consumers and global ambitions have redefined the world’s largest online shopping event.
As more brands build retail media networks (RMNs) to connect advertisers with shoppers, the once experimental channel has grown pivotal to marketers. US retail media search ad spending alone is projected to rake in $38.42 billion this year, according to our March 2025 forecast.
Consumer concerns over AI scams are rising, as three-quarters of UK adults believe AI advancements have made online scams more difficult to identify, per Barclays. Just 36% of UK consumers are confident they could spot an AI scam. As consumers wade through scams to find legitimate retail sites, ecommerce marketers should review brand search results, monitor social mentions, earn trust through About and FAQ pages, and advertise with caution on social media sites.
A new study shows that while commerce media enthusiasm is high, actual readiness is far lower. Nearly half of respondents believe they are operationalized, yet only 13% qualify as advanced across leadership, technology, and measurement. Most fall into nascent or emerging categories, limited by siloed workflows, manual creative processes, and fragmented data systems that prevent closed-loop attribution. Advertisers seeking accountable, performance-driven programs may be surprised by how few networks can truly support scaled, automated operations. The findings highlight a widening gap between ambition and capability—and the need for unified data, automation, and clearer measurement.