Klarna and Splitit are pursuing AI initiatives to keep their products top-of-mind for consumers, per press releases. Klarna partnered with Google Cloud to power AI-backed hyperpersonalized marketing campaigns. Splitit debuted its Agentic Commerce Partner Program, bringing card-linked buy now, pay later (BNPL) plans to agent-powered shopping. Replacing human created art with AI generated images is a risky play for marketing, but Splitit’s BNPL angle with agentic commerce may help it establish a foothold in the installment plan arena, especially when tied to shoppers’ preferred cards that they trust and earn rewards.
Once seen as a revenue channel, commerce media is fast becoming the connective tissue between brands, retailers, and consumers. The industry’s focus is expanding from monetization to meaning, a theme that resonated throughout Advertising Week New York.
More than a quarter (28%) of consumers plan to spend more on Halloween items like candy, décor, and costumes this year, up from 23% in 2024, per CivicScience. While some of that uptick reflects growing enthusiasm, higher prices—driven by tariffs and other factors, such as rising cocoa costs—are also likely a factor. Halloween shoppers are proving you can have your candy and save, too. Even when they’re eager to splurge on sweets and costumes, they’re still looking for a good deal. The retailers that win this season will be the ones that offer value-driven promotions, making it easy to indulge without overspending.
Amazon will hire 250,000 workers this holiday season, the same number it brought on each of the past two years. The retailer could account for more than half of all seasonal hires in the last three months of the year, as other companies pare back hiring plans in the face of considerable uncertainty. Amazon’s consistent hiring plans illustrate its (relative) optimism heading into what could be a difficult season.
TikTok Shop’s efforts to promote livestream shopping on its platform are beginning to deliver results for QVC, Pop Mart, Pacsun, Crocs, and others. Live shopping continues to gain momentum, but the format is likely to remain a small share of social commerce sales for the foreseeable future. The expense and effort required to put on livestreams means that, for now, they are most effective as tools to boost awareness and build community, rather than as an outright sales driver. Brands that start incorporating livestreaming in their commerce plans will be poised to benefit as the format matures.
A consortium of international banks are exploring whether to create a stablecoin-esque digital currency to facilitate payments on-chain across G7 countries, per a press release. Engineering a stablecoin-like digital currency that’s pegged to multiple currencies is a big task for the global banks logistically. These efforts also demonstrate that banks are taking the risk of payment disintermediation seriously—and, in the process, legitimizing stablecoin’s place in the payments ecosystem.
“Gaming is one of the most engaging channels, and what makes it particularly interesting is its ability to convert taps into transactions,” said Maya Kosovalic, vice president of marketing at L’Oréal-owned NYX Professional Makeup during Advertising Week New York.
On today’s podcast episode, we discuss how Gen Zers are trying to limit their social media use, which platforms they are moving to (and away from), and where they are engaging with social creators offline. Join Senior Director of Podcasts and host, Marcus Johnson, Analyst, Paola Florez-Marquez, and Senior Analyst, Minda Smiley. Listen everywhere and watch on YouTube and Spotify.
With more signals than ever, and the AI tools to make sense of the data, retail brands can find new ways to engage customers and drive business value. But they need firm strategies and vision to avoid getting lost in the numbers, and many are finding in-store impact with digital efforts. At Advertising Week New York (AWNY), marketing heads at top brands, including McDonald’s, Gap Inc., bp and Visa, discussed their approaches to driving business value by elevating value for customers.
With most official data still paused, private sources like ADP, Carlyle, and the NRF are shaping the economic picture ahead of the holidays—and it’s showing signs of strain. Retail sales rose 5.4% YoY in September but slipped month to month, while high earners kept spending as middle- and low-income households pulled back. Hiring has weakened, confidence remains muted, and Moody’s Analytics warns that nearly half of US states face recession risk. The evidence points to a slowing consumer sector and a holiday season defined by cautious spending and heightened competition.
Shein’s US sales fell 8% YoY in September, marking its second-worst month in three years and underscoring the impact of the Trump administration’s decision to end the de minimis trade loophole for Chinese shipments. The policy shift, which ended tariff-free imports under $800, stripped away a key cost advantage that had powered Shein’s $18 billion in sales last year. In response, the retailer has raised prices, refocused on Europe, and launched its Xcelerator program to attract brands. The company’s future now depends on evolving beyond its low-cost model as trade rules tighten.
This year’s Singles’ Day sales period will be the longest yet as Chinese companies look to maximize revenues. JD.com, Xiaohongshu, and ByteDance's Douyin are among those hoping to get a head start over sale originator, Alibaba. Whether this year’s Singles’ Day turns into a price war depends on how strictly Beijing chooses to stem “disorderly” competition in the retail sector. While the government is unlikely to apply new competition guidelines too strictly this Singles Day, given the event’s importance to businesses and its role as a barometer of consumer confidence, the rules will inform how Alibaba, JD.com, and their peers approach pricing in the future.
India is piloting a program to allow consumers to shop and pay for products directly through AI chatbots using United Payments Interface (UPI), per TechCrunch. OpenAI’s ChatGPT is the first chatbot to join the pilot, with integrations for Google Gemini and Anthropic’s Claude to follow shortly. The agentic commerce pilot in India could inform companies’ shopping initiatives in the US, though the two markets differ significantly in how consumers use AI.
Mastercard and Coinbase are reportedly in talks to acquire BVNK for approximately $2 billion, per an exclusive from Fortune Crypto. The scale of this deal underscores stablecoin’s acceptance into the mainstream of payments. Mastercard’s eagerness to seize BVNK’s capabilities suggests that traditional payment rails can no longer ignore stablecoins, and must integrate with the payment method to avoid being left behind.
Checkout.com launched Flow Remember Me, a one-click checkout solution for global merchants, per a press release. Merchants may be more keen to partner with Checkout.com if it can show that it’s prioritizing their tech goals with things like one-click checkout. Now that it has acquirer status in the US, Checkout.com could also use faster or cheaper digital payment processing to cement their loyalty.
Pharmacies and prescription drug discounter GoodRx are in talks with the Trump administration about joining its planned direct-to-consumer (D2C) prescription drug portal called TrumpRx. Pharmacy retailer and GoodRx participation could determine whether TrumpRx stays a niche effort or evolves into a consumer prescription drug marketplace. Pharma marketers joining the platform should build on existing pharmacy and GoodRx partnerships, and focus on creating consumer-friendly e-commerce and telehealth experiences.
65% of US adults plan to begin their holiday shopping before Black Friday this year, according to August data from McKinsey & Company.
Amazon’s Prime Big Deal Days failed to spark early holiday shopping, with only 23% of consumers buying holiday items and just 7% picking up Halloween goods, according to a Numerator survey. Most shoppers used the event for everyday essentials, apparel, and beauty products rather than seasonal purchases. Despite 59% planning future holiday buys on Amazon, many were cautious due to inflation and economic concerns. With weaker engagement and no sales statement from Amazon, this year’s event likely underperformed expectations, highlighting a shift toward more deliberate, budget-conscious consumer behavior ahead of the holidays.
The Bank of North Dakota and Fiserv launch the “Roughrider Coin,” the first stablecoin from the state of North Dakota. While its individual use case may be limited, it opens the door for a stablecoin issued by Fiserv on behalf of a major retailer with significant use case for processing sales. A retailer like Starbucks would be a prime candidate—it’s already ingrained the habit of loading a wallet that can only be used at Starbucks in its most loyal customers. In that case, a limited network isn’t nearly as much of a liability—it’s the whole point.