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Retail & Ecommerce

Temu’s European expansion—and advertising blitz—is delivering substantial growth. Over 25% of the EU’s population—115.7 million people—made at least one purchase on Temu in the first six months of 2025, according to the company’s most recent transparency report. The challenging economic climate is a prime opportunity for Temu to extend its hold on European shoppers—but its ability to do so may soon be hampered by regulatory efforts to change its pricing and advertising tactics.

Bank of America’s revenues rose 11% YoY to $28.1 billion in its Q2 2025 earnings, outstripping analysts’ expectations at $27.5 billion, per CNBC. While consumers are demonstrating resilience, leaning into flexibility as the holiday season approaches could give issuers more loyalty from consumers who are skittish about holiday shopping. 0% interest holidays and card-linked buy now, pay later offers can help banks compete against fintechs offering similar promotions.

Synchrony reported $1.1 billion in net earnings during Q3 2025—a notable increase from Q4 2024’s $789 million, while net revenues were flat at $2.8 billion YoY, per a press release. Buy now, pay later platforms like Klarna, Affirm, and PayPal have an opportunity to pick off consumers from co-brand and private label issuers as the holiday season approaches. While these cards often boast high interest rates, PayPal’s in-store eligible Pay Monthly offers 5% cashback, and Affirm’s 0% interest days likely connect with Gen Zers trying to avoid revolving credit. As long as these fintechs can offer more competitive interest rates, installment plans, or rewards, co-brand cards are caught on the back foot for securing this consumer segments’ loyalty.

United Airlines is forecasting record-breaking Q4 profits as CEO Scott Kirby credits international travel and high-spending passengers for driving growth, with premium cabin and loyalty program revenues up 6% and 9% year over year. The optimism echoes Delta’s positive outlook, but the broader travel market shows strain: only 21% of US adults plan to travel this holiday season, according to Bankrate, down from 27% last year. As costs rise and options shrink, especially for younger travelers, the industry faces a widening divide—prospering at the top while losing price-sensitive consumers it can’t afford to ignore.

Foot traffic to indoor malls surged 6.3% YoY in May, outpacing outlet malls (3.5%) and open-air shopping centers (4.7%), according to a September report from Placer.ai.

On today’s podcast episode, we discuss how much of a splash ChatGPT’s new ‘Instant Checkout’ is likely to make, what kinds of things people are most likely to use it to buy, and if Amazon and Google can offer compelling alternatives. Join Senior Director of Podcasts and guest host, Marcus Johnson, and Senior Analysts, Carina Lamb (formerly Perkins) and Zak Stambor.

Klarna partnered with Qatar Airways, bringing installment plans to checkout for the gulf state airline in 17 European markets. The winning formula for BNPL platforms may be strategic partnerships with airlines without a branded credit card live in certain markets. Qatar holds a branded credit card offering in the US, where it likely encourages US consumers to spend on its card. European consumers, on the other hand, can’t access that credit product, giving Klarna an opportunity to fill that gap for fliers. With this vacuum, BNPL providers can reap the benefit of not having to directly compete against credit cards’ rewards packages.

Storm clouds are rolling in for several of the world’s largest economies. The US, China, and EU are all under pressure due to tariffs, depressed consumer confidence, and economic uncertainty. That is creating serious challenges for retailers, which are struggling to convince shoppers to open their wallets while facing diminishing margins.

Black Friday is set to dominate the 2025 holiday shopping season once again, with Bain forecasting that 55% of US consumers plan to shop the day after Thanksgiving, driving online sales up 5.2% to $12.04 billion. Despite economic uncertainty and waning consumer confidence, value-driven shoppers are expected to flock to early promotions extending into a “Cyber Dozen” period. Retailers like Amazon and Best Buy are likely to continue early deals, while strategic discounting around the Cyber Five will be critical as consumers tighten spending. Retailers' focus should be timing promotions for maximum impact amid cautious holiday sentiment.

Dollar Tree projected earnings per share to grow up to 15% annually over the next three years, boosted by operational efficiencies and the absence of recent one-off costs. The retailer reaffirmed Q3 guidance for 3.8% comparable-store sales growth and expects a high-teens EPS increase in fiscal 2026. With more affluent shoppers trading down amid inflation, Dollar Tree’s recent Family Dollar divestiture sharpens its focus on the core brand. Its growth strategy emphasizes value, convenience, and an expanded price mix—but long-term success will hinge on elevating the in-store experience for higher-income customers.

Gen X and millennial women are a key force in the personal care and beauty market. They’re outpacing overall market averages across several core product categories, underscoring their importance for brand growth and retailer strategy.

Albertsons Media Collective, Evan Hovorka, retail media, RMN, commerce media, omnichannel marketing, contextual advertising, data collaboration, clean rooms, LiveRamp Habu, The Trade Desk, Meta, Pinterest, DV360, performance marketing, campaign continuity, retail media standardization, creative innovation, measurement transparency, non-endemic brands, PayPal, digital out-of-home, CTV, shopper experience, brand storytelling, in-store media, performance optimization, KPI-driven campaigns, grocery retail, media maturity, Ad Week New York

As Primark celebrates its 10-year anniversary in the US, the European retail giant navigates the challenges of building brand awareness in a competitive American market while staying true to its core value proposition that made it a cultural institution in the UK and Ireland.

Almost half (49%) of consumers plan to shop for Halloween before October, according to a September National Retail Federation (NRF) report.

A recent Bank of America study highlights the diverging fortunes of lower-income versus middle- and higher-income consumers. Wealthier segments are benefiting from rising asset prices and wages, while inflation and muted income growth is putting less well-off segments in a precarious position. Consumers’ overall resilience masks differences between income segments, which is important to strategic planning and risk management as banks anticipate macro risks. Higher-income segments are traditionally lower risk, even when they carry high balances—but with a sharp reversal in economic conditions, that could quickly change.

Walmart Inc. announced a partnership with OpenAI to enable Walmart and Sam’s Club customers to make purchases within ChatGPT using the latter’s Instant Commerce feature. Even if agentic commerce’s adoption is gradual, early movers like Walmart will have the outsize advantage. Being discoverable in channels where users conduct product and pricing research could help retailers reinforce their value proposition and stay top-of-mind with prospective customers as this commerce scales up.

Visa launched the Trusted Agent Protocol, infrastructure meant to facilitate secure communication between AI agents and merchants to complete transactions, per a press release. Fully operationalized agentic commerce will take time to get off the ground. However, Visa’s endorsement of agentic commerce demands reluctant AI-adopters to quickly gear themselves for a new age of payment facilitation, or face irrelevance. Major payment rails especially need to convince merchants not to abandon their infrastructure to pursue things like blockchain-based transactions, as major retailers like Walmart and Amazon try to save money on fees. Offering seamless agentic commerce can entice these retailers to stay loyal.

JPMorgan Chase, Wells Fargo, and Citigroup posted solid Q3 2025 earnings but reiterated warnings about Trump’s economic policies. So far, major issuers’ earnings do not telegraph major warning signs about the state of the US consumer, but CEOs like Jamie Dimon are still preparing for “a wide range of scenarios” in the face of stewing geopolitical unrest, possible sticky inflation, increased asset prices, and tariff and trade uncertainty. With worsening economic conditions possibly on the horizon, issuers should consider allocating marketing dollars to promote their popular card-linked installment plans. This could help issuers avoid losing spend as consumers trade down to the debit cards or switching to BNPL providers.

Ulta Beauty’s invite-only UB Marketplace is now open to shoppers on the retailer’s website and app. The offering will enable the retailer to offer shoppers a broader, more compelling array of products, particularly in emerging segments like fragrance, men's grooming, and K-beauty.

Albertsons’ Q3 results reflected shoppers’ growing focus on value, with customers trading down to private labels, smaller packages, and coupons. The company beat top- and bottom-line expectations and raised its full-year outlook, crediting its multi-pronged value strategy that includes expanded store brands, smarter loyalty rewards, and improved app tools. CEO Susan Morris emphasized efforts to enhance ecommerce efficiency and personalization, while Albertsons announced $750 million in additional share buybacks. As consumers tighten budgets, the retailer’s emphasis on affordability, convenience, and digital engagement positions it well for steady growth and stronger customer loyalty.