On today’s podcast episode of The Banking & Payments Show, we discuss financial media networks, identifying what they are and why financial institutions are creating them.
Many are willing to go into debt to get through the season. This could become a problem for payment providers
Multiple users posted videos about a “hack” that turned out to be plain old check fraud. It won’t end well for those who were on trend.
Like many other payment providers globally, Alibaba is opening up its walled garden to fight off antitrust scrutiny
It plans to launch a dedicated A2A service next year with more protections and controls as adoption of the payment method is much further abroad than in the US
Tailored emails drive engagement: Industry KPI data shows that journey-, behavior-, and attribute-based personalization vastly outperform generic emails.
Integrated AI services across devices could supercharge iPhone sales and subscriptions.
In a recent case study, three banks shared their strategies for saving and maximizing their marketing budgets.
US consumers ‘double lives’ reflect ongoing struggles with money management: The financial anxieties explored in an innovative 2018 report sound awfully familiar—and still present a big untapped opportunity for banks.
Mass affluent consumers are a large demographic for banks to capture and monetize.
NPS keeps losing traction as the primary metric for customer experience: Even its originator, Bain, seems to be wondering whether the Net Promoter Score has outlived its usefulness.
The BNPL provider expanded its merchant network and pushed in-store. A potential Apple Pay deal could help raise its profile
Two factors are converging to drive improvements in PFM tool functions and make them a bigger factor in customer satisfaction and retention.
The update should help consumers feel safer using the P2P app, which may help boost Apple Cash adoption
Customers cited a bank’s reputation as their top factor in choosing a new one. That’s a challenge for newer or smaller banks.
On today’s podcast episode of The Banking & Payments Show, we do a deep dive into Maria Elm’s EMARKETER report, The Bank in 2030. In the ‘Story by Numbers’ segment, we find out how banks will promote their brands to consumers in the future. We argue nicely in the ‘For Argument’s Sake’ segment about the end of banks as we know it and if it’s true that 90% of consumer-serving banks and credit unions won’t exist by 2030. Listen to the conversation with host, Rob Rubin, and analysts Maria Elm and Tiffani Montez.