Worldwide Gen Z interns at Goldman Sachs favor no AI over AI-only assistance across most categories, with 54% rejecting AI altogether in creative work, according to an August Goldman Sachs survey.
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Become a ClientIn this podcast episode, we discuss what makes this season unique for the beauty category, what “creating magic” looks like during the holidays when every brand is fighting for attention, and how brands can build real loyalty when discounts dominate the conversation. Listen to the discussion with Vice President of Content and host, Suzy Davidkhanian, Principal Analyst, Sky Canaves, and Head of Marketing for Bluemercury, Minyi Su.
Amazon has launched a new Whole Foods concept store in Plymouth Meeting, Pennsylvania, featuring a 10,000-square-foot micro-fulfillment center that stocks over 12,000 items from both Whole Foods and Amazon. Shoppers can order online for pickup or scan QR codes in-store to access Amazon’s broader catalog, blending organic groceries with mainstream brands. However, the two-checkout setup adds friction and limits scalability. Despite the new format, Amazon’s long-term focus seems to be on strengthening online grocery sales and expanding same-day delivery to 2,300 locations—positioning the doorstep, not the store, as the future of grocery shopping.
"[The oldest members of Gen Alpha are] turning 16 next year, so we are on the eve of them becoming pretty powerful consumers," said Dani Mariano, CEO at Razorfish. "[GWI found that] 30% of 12- to 15-year-olds said that they had used AI in the last seven days. I think it could be even higher."
Coca-Cola is putting out another AI-generated holiday advertisement, its second after an AI ad campaign last year that drew mixed reactions from audiences. While attitudes toward AI in ads are mixed, smaller brands are at a higher risk of receiving negative impacts from creating ads entirely using AI.
Holiday shoppers are stressed and overwhelmed, per Accenture’s 19th Annual Holiday Shopping Survey. And this is leading to lower conversion rates: 85% of consumers are likely to abandon their carts due to frustration or indecision, according to the survey. To best meet customer needs quickly, retailers can partner with providers like Checkout.com on its one-click checkout solution Flow Remember Me or PayPal-owned Honey as it integrates AI-powered product recommendations based on users’ conversations with chatbots.
United Airlines rolled out the MileagePlus Debit Rewards Card in partnership with Sofi-owned Galileo, per a press release. The debit card is issued by Sunrise Banks and runs on the Visa network. United’s debit card may appeal to younger United customers who are early in their financial lives and are skeptical of credit cards. But for others, it may be a tough sell as loyal travelers could instead get the United Gateway credit card, which has no annual fee and stronger rewards.
The Independent Community Bankers of America (ICBA) urged the Office of the Comptroller of the Currency (OCC) to reject Coinbase’s application for a national trust charter, arguing that the application has “serious deficiencies.” The Trump administration’s crypto friendliness is a threat to banks as much as regulatory leniency and stablecoin clarity is a relief: A trust charter confers legitimacy on a crypto firm, but it doesn’t require deposit insurance. These standards may enable crypto companies to compete more vigorously with traditional institutions.
U.S. Bank and investment advisory firm Edward Jones announced co-branded checking account and credit card products, which will be distributed to Edward Jones clients through its advisors. The co-branded offering consolidates investment and banking products into a single digital experience. The U.S. Bank–Edward Jones partnership is just one approach that banks can take to capitalize on the Great Wealth Transfer and cross-sell between investment and retail banking products and services. With the mass-affluent segment in mind, banks can use partnerships to attract customers they might not otherwise reach for basic banking products, like deposit accounts and credit cards.