Paypal Trends & Statistics

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AI Commerce 2026

AI Commerce 2026

Report
Jan 26, 2026

Growing consumer adoption of AI tools is positioning AI platforms as an alternative shopping channel—but most AI-driven transactions are still completed on retailer websites.

PayPal to acquire Cymbio, deepening AI platform ties

PayPal to acquire Cymbio, deepening AI platform ties

Article
Jan 22, 2026

The deal expands PayPal merchants’ reach across agentic platforms, tightening its grip on AI-driven discovery and checkout.

Mastercard to support Google’s newest protocol, integrates Agent Pay into Copilot Checkout

Article
Jan 20, 2026

Supporting Google’s Universal Commerce Protocol signals a deeper bet on agentic commerce and AI-driven payments.

PayPal will offer free tax filing promotion for debit cardholders

Article
Jan 20, 2026

The move targets Gen Z and thin-file consumers who prefer debit and avoid revolving debt.

US Banking Consumer Trust 2026

US Banking Consumer Trust 2026

Report
Jan 20, 2026

Trust in consumer banking varies widely in 2026. Primary banks still anchor core products. But confidence differs by generation, product, and channel, with honesty, transparency, and security shaping how consumers evaluate financial providers.

Klarna EU P2P rollout is a warning shot to Venmo, Zelle

Article
Jan 15, 2026

European users can now send money in-app as Klarna pushes into core banking territory.

PayPal integrates Google’s latest agentic commerce standard, FIS launches proprietary protocol

Article
Jan 13, 2026

New protocols aim to secure their role as default rails for bot-led shopping.

PayPal merchants could win big with Microsoft Copilot visibility

Article
Jan 09, 2026

Opt-in discoverability could lock in younger, AI-curious shoppers early.

Point-of-Sale Hardware and Software Trends 2026

Point-of-Sale Hardware and Software Trends 2026

Report
Jan 09, 2026

Sluggish fixed point-of-sale (POS) terminal sales are forcing providers to rethink their strategies. From adding softPOS capabilities to adding AI tools and vertical-specific offerings, POS software is becoming the real competitive battleground.

How the top advertising groups performed in 2025—and what to expect in 2026

How the top advertising groups performed in 2025—and what to expect in 2026

Article
Jan 05, 2026

2025 saw mergers, layoffs, and AI overhauls as the agency model fractured and reformed.

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BNPL heads into 2026 with strong momentum

BNPL heads into 2026 with strong momentum

Article
Jan 02, 2026

BNPL is cementing itself as a go-to tool for shoppers looking to stretch their dollars.

Chase Sapphire cardholders get extra shot at FIFA World Cup tickets

Article
Dec 19, 2025

Chase Sapphire Reserve will offer an exclusive FIFA World Cup ticket sale for cardholders in February 2026, per Chase. Offers connected to major events with deep fanbases can create valuable sign-up opportunities and positive brand associations for issuers. To maintain these new cardholders’ loyalty, issuers should consider integrating experiential rewards during the games—lounge opportunities, fast-pass check-in lanes, interactive pop-ups—to funnel users through multiple value-driven experiences over the duration of the tournament.

The biggest AI developments in the payments industry from 2025

The biggest AI developments in the payments industry from 2025

Article
Dec 19, 2025

Artificial intelligence is working its way into every facet of the US economy, and the payments industry is no exception. While the changes to consumers’ payment behavior will be gradual, providers need to act now, according to our 2026 AI in the Payments Customer Life Cycle report. Providers need to overcome critical issues like data fragmentation, but a well executed AI strategy can help providers maintain control over product discovery and streamline checkout.

PayPal applies for a banking charter

Article
Dec 16, 2025

PayPal filed to form PayPal Bank with the FDIC and Utah Department of Financial Institutions. Banks and credit unions should anticipate expanded interest-bearing offerings from PayPal Pay Later if its license is approved. And PayPal has a built-in advantage because its buy button and credit underwriting can all happen during the checkout process—whereas banks and credit unions have to rely on consumers applying for a loan well before they intend to complete a transaction. Credit unions should emphasize their competitive interest rates to consumers choosing between their loan products or a PayPal loan.

US Banking Consumer Habits by Generation 2026

US Banking Consumer Habits by Generation 2026

Report
Dec 15, 2025

Generational splits shape how consumers find, research, and trust banks. Younger adults move through digital channels with ease, while older adults rely on branches, human support, and established institutions.

Affirm’s consumer creditworthiness, household income outstrips competitors

Affirm’s consumer creditworthiness, household income outstrips competitors

Article
Dec 12, 2025

Affirm released a bevy of data regarding its user base and loans in a letter addressed to senators. Affirm’s data suggests a tiered system may be emerging in BNPL, where different providers are serving different slices of creditworthy customers. However, the income range of US adults seeking BNPL loans demonstrates widespread popularity of alternate credit, a key concern for issuers who risk losing credit card customers to these alternative loans. They need to address that risk with competitive, rewards-eligible card-linked installment loans.

PayPal to process stablecoin payments for US YouTube creators

Article
Dec 12, 2025

PayPal will power stablecoin payouts for US creators on YouTube, per Fortune. US creators can receive PYUSD payments instead of direct deposit. While PayPal’s stablecoin payments are exclusive to US creators for now, the benefits of crypto are more likely to be felt by international creatives, who could be served by lower fees and faster transaction times facilitated. If US adoption is favorable, PayPal has a viable growth plan moving forward.

Affirm set to power Shop Pay installments for UK Shopify merchants

Affirm set to power Shop Pay installments for UK Shopify merchants

Article
Dec 11, 2025

Affirm expanded its partnership with Shopify, bringing Shop Pay installments to the UK, per a press release. PayPal and Klarna’s deep entrenchment in the UK will make it difficult for other BNPL contenders to make advances. Powering Shop Pay installments could help Affirm accelerate its foray into the country thanks to Shopify’s established network of merchants and brand recognition.

Commerce Media Trends to Watch in 2026

Commerce Media Trends to Watch in 2026

Report
Dec 05, 2025

In 2026, commerce media will shift toward the core mechanics of shopping, as retailers reorganize, stores become high-impact media showcases, agentic AI opens new monetization, and financial platforms move closer to shoppable environments.

Banking Trends to Watch in 2026

Banking Trends to Watch in 2026

Report
Dec 04, 2025

In 2026, a new financial ecosystem will form around five trends—stablecoins, agentic AI, consolidation, financial media networks, and AI search—blurring boundaries between banking, technology, and commerce.

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