Ecommerce Trends & Statistics

EMARKETER offers market research, trends and statistics for a variety of topics and industries. Here you will find a collection of reports, articles and other resources for Ecommerce

The Great BTN Bake (Take) Off — Retail Trends for 2026: How AI Will Change the Digital Shelf and IRL Customers Interactions | Reimagining Retail

Audio
Jan 07, 2026

Our analysts (or “bakers”) will compete in a Great British Bake Off–style episode, discussing how the digital shelf for ecommerce will adapt to speak to AI audiences and how retailers will counter AI’s rise by connecting with customers IRL. Listen to the discussion with Vice President of Content and host Suzy Davidkhanian, Principal Analyst Sky Canaves, and Senior Analyst Blake Droesch.

UK Social Commerce 2026

UK Social Commerce 2026

Report
Dec 19, 2025

Social commerce is booming in the UK, but the era of hyper-growth is coming to an end. Even so, social will continue gaining share of the digital wallet through 2029.

Industry KPIs: Meta ads show widening CPC gap between retail and ecommerce

Industry KPIs: Meta ads show widening CPC gap between retail and ecommerce

Article
Dec 15, 2025

Meta’s global ad marketplace is splitting into two distinct cost curves. According to new Emplifi data, retail CPCs nearly doubled from $0.16 to $0.32 over the past year, while ecommerce CPCs fell from $0.23 to $0.19 as Meta’s AI optimization drove sharper efficiencies. The overall median CPC declined from $0.19 to $0.15, indicating advertisers aren’t cutting spend—they’re reallocating as automation improves returns. Retail’s mixed online–offline goals make optimization harder, while ecommerce benefits from clearer conversion signals. With Q4 competition intensifying and holiday ecommerce projected to grow 7%, marketers should expect sharper CPC swings and plan for agile bidding, creative iteration, and real-time budget shifts.

Amazon’s Grocery Dilemma: Challenges, Missed Opportunities, and the Key Ingredient | Reimagining Retail

Audio
Dec 03, 2025

On today’s podcast episode, we discuss what’s still holding Amazon back in grocery — and what could finally move the needle. Listen to the discussion with Vice President of Content and host Suzy Davidkhanian, Principal Analyst Sky Canaves, and Senior Analyst Blake Droesch.

Payments Trends to Watch in 2026

Payments Trends to Watch in 2026

Report
Dec 03, 2025

In 2026, stablecoins, agentic commerce, and AI-driven rewards will reshape the payments industry. Providers need to bet early or risk being sidelined by faster, cheaper, and more intuitive payment experiences.

Perplexity plans to roll out a free agentic shopping product for US users

Perplexity plans to roll out a free agentic shopping product for US users

Article
Nov 19, 2025

Perplexity is relaunching its agentic shopping product for all users next week, just in time for Black Friday, with PayPal as its key partner. The upgraded tool improves shopping intent detection and personalization using users’ past search data, while PayPal merchants will handle transactions and customer service directly. The move intensifies competition with OpenAI, Amazon, and Google, all racing to dominate AI-powered shopping ahead of the holidays. While sales from these tools are expected to remain modest, they offer brands a valuable testing ground for future ecommerce growth driven by generative AI.

Robinhood mixes cash delivery with instant commerce

Article
Nov 13, 2025

Robinhood has partnered with Gopuff to deliver cash that customers have withdrawn from their Robinhood bank accounts. Robinhood is building on its super-app strategy for Gen Zers and millennials to draw them in with entirely new financial products: It recently added trading for nontraditional assets as well as “event contracts” to trade bets with other users. The Gopuff cash delivery partnership blends premium banking services that younger consumers expect with the digital access and convenience they’re accustomed to.

How shoppers move from discovery to decision in the AI era

Article
Nov 12, 2025

Nearly 4 in 10 (38%) US consumers already use AI for shopping, and another 52% plan to in the future, according to a new report from the IAB.

Consumer appetite for grocery delivery shows no sign of abating

Consumer appetite for grocery delivery shows no sign of abating

Article
Nov 10, 2025

Convenience continues to outweigh cost savings for many shoppers, driving strong growth across the grocery delivery market. Instacart led the sector in Q3 with a 14% increase in orders and a 10% rise in gross transaction value, while Uber and DoorDash also posted solid gains. As online grocery adoption accelerates, Instacart is doubling down on affordability through price parity and loyalty integrations to counter economic pressures. Convenience remains a powerful growth driver, but its durability will depend on how effectively delivery platforms balance ease with value as consumers grow more price-conscious.

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Holiday shoppers are stressed—here’s how payment providers and retailers can respond

Holiday shoppers are stressed—here’s how payment providers and retailers can respond

Article
Nov 04, 2025

Holiday shoppers are stressed and overwhelmed, per Accenture’s 19th Annual Holiday Shopping Survey. And this is leading to lower conversion rates: 85% of consumers are likely to abandon their carts due to frustration or indecision, according to the survey. To best meet customer needs quickly, retailers can partner with providers like Checkout.com on its one-click checkout solution Flow Remember Me or PayPal-owned Honey as it integrates AI-powered product recommendations based on users’ conversations with chatbots.

D2C ecommerce sellers worry about tariffs, tech as holidays approach

D2C ecommerce sellers worry about tariffs, tech as holidays approach

Article
Oct 28, 2025

Heading into peak season, D2C ecommerce professionals are as concerned about technology limitations as they are about tariffs (37%), according to a July survey from Passport and Drive Research.

The UK Personal Care and Beauty Consumer 2025

The UK Personal Care and Beauty Consumer 2025

Report
Oct 23, 2025

Our exclusive research reveals what factors are influencing the path to purchase for personal care and beauty products.

Affiliate and influencer marketing in the AI era: Why resonance matters more than reach

Article
Oct 20, 2025

This sponsored article by PartnerCentric will explore AI’s impact on affiliate marketing.

Beyond the website: How to thrive in the era of AI-powered commerce

Article
Oct 20, 2025

Now that consumers can make direct purchases within ChatGPT, marketers and retailers must reimagine the customer journey once again.

Primark’s move from High Street to Main Street USA

Article
Oct 15, 2025

As Primark celebrates its 10-year anniversary in the US, the European retail giant navigates the challenges of building brand awareness in a competitive American market while staying true to its core value proposition that made it a cultural institution in the UK and Ireland.

How AI is closing the insight gap for faster brand growth

Article
Oct 14, 2025

This sponsored article by Fetch will explore AI in the consumer goods sector.

Shein’s US sales fell 8% after the US closed the de minimis loophole

Article
Oct 10, 2025

Shein’s US sales fell 8% YoY in September, marking its second-worst month in three years and underscoring the impact of the Trump administration’s decision to end the de minimis trade loophole for Chinese shipments. The policy shift, which ended tariff-free imports under $800, stripped away a key cost advantage that had powered Shein’s $18 billion in sales last year. In response, the retailer has raised prices, refocused on Europe, and launched its Xcelerator program to attract brands. The company’s future now depends on evolving beyond its low-cost model as trade rules tighten.

Gen Z Path to Purchase 2025

Gen Z Path to Purchase 2025

Report
Oct 09, 2025

Gen Z’s path to purchase differs considerably from older generations, but the physical store remains a cornerstone of their shopping experience.

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