Ecommerce Trends & Statistics

EMARKETER offers market research, trends and statistics for a variety of topics and industries. Here you will find a collection of reports, articles and other resources for Ecommerce
OpenAI and Smartly partnership is a glimpse at the future of ChatGPT ads

OpenAI and Smartly partnership is a glimpse at the future of ChatGPT ads

Article
Apr 02, 2026

ChatGPT ads could open up in a second window via a partnership with Smartly

Screens, Shelves, and Signals: Retail Media's In-Store Opportunity | Behind the Numbers Special Edition Podcast

Audio
Apr 02, 2026

In this episode, we discuss digital screens and audio, connecting in-store exposure to purchase, attribution challenges, retailer infrastructure investments, and shopper experience considerations. EMARKETER Vice President & Principal Analyst, Sarah Marzano hosts Gabi Viljoen, Vice President & Head of eCommerce at Nestlé Health Science and Austin Leonard, Vice President and General Manager of DG Media Network.

Industry KPIs: Commerce categories are driving TikTok view growth

Industry KPIs: Commerce categories are driving TikTok view growth

Article
Apr 01, 2026

Q4 TikTok video views jumped 68% as wellness, CPG, and retail soared—proof TikTok is now a sales engine.

Perplexity appeals Amazon ban on its shopping agent amid the rise of AI mediated shopping

Perplexity appeals Amazon ban on its shopping agent amid the rise of AI mediated shopping

Article
Mar 16, 2026

Perplexity is challenging an Amazon ban in a court fight over Comet AI that could curb retail media power.

FAQ on buy now, pay later: How the payment trend will change in 2026

Article
Feb 15, 2026

This FAQ covers what marketers and retail strategists need to know heading into 2026.

FAQ on mobile commerce: Social shopping, payments, and new trends for 2026

Article
Feb 15, 2026

This FAQ addresses the fundamentals of mcommerce and the trends shaping 2026.

Bipartisan bill could signal tougher standards for subscriptions

Article
Feb 02, 2026

US lawmakers draft bill to revive easy-cancel rules as consumer budgets are pinched.

B2B Ecommerce Forecast 2026

B2B Ecommerce Forecast 2026

Report
Jan 29, 2026

US B2B ecommerce continues to expand as it becomes a default buying channel. But slower growth, operational gaps, and marketplace momentum are reshaping where value is created and how sellers compete.

‘No-buy January’ and severe weather put pressure on retailers

‘No-buy January’ and severe weather put pressure on retailers

Article
Jan 23, 2026

Growing consumer restraint, severe weather, and income stress combine to delay discretionary purchases.

Dollar General leans on delivery to grow basket size and media reach

Article
Jan 22, 2026

A free myDG Delivery offer is part of a bigger ecommerce and media play.

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The big answers: Retail Daily quiz

Article
Jan 22, 2026

Get the correct answers to our Big Question quiz in the eMarketer Retail Daily newsletter from Insider Intelligence.

One year into the Trump administration, retail faces evolving tariffs, uncertainty

One year into the Trump administration, retail faces evolving tariffs, uncertainty

Article
Jan 17, 2026

Trump’s tariff era hits retail unevenly as higher-income shoppers continue spending, but lower-income households feel the squeeze.

The Great BTN Bake (Take) Off — Retail Trends for 2026: How AI Will Change the Digital Shelf and IRL Customers Interactions | Reimagining Retail

Audio
Jan 07, 2026

Our analysts (or “bakers”) will compete in a Great British Bake Off–style episode, discussing how the digital shelf for ecommerce will adapt to speak to AI audiences and how retailers will counter AI’s rise by connecting with customers IRL. Listen to the discussion with Vice President of Content and host Suzy Davidkhanian, Principal Analyst Sky Canaves, and Senior Analyst Blake Droesch.

UK Social Commerce 2026

UK Social Commerce 2026

Report
Dec 19, 2025

Social commerce is booming in the UK, but the era of hyper-growth is coming to an end. Even so, social will continue gaining share of the digital wallet through 2029.

Industry KPIs: Meta ads show widening CPC gap between retail and ecommerce

Industry KPIs: Meta ads show widening CPC gap between retail and ecommerce

Article
Dec 15, 2025

Meta’s global ad marketplace is splitting into two distinct cost curves. According to new Emplifi data, retail CPCs nearly doubled from $0.16 to $0.32 over the past year, while ecommerce CPCs fell from $0.23 to $0.19 as Meta’s AI optimization drove sharper efficiencies. The overall median CPC declined from $0.19 to $0.15, indicating advertisers aren’t cutting spend—they’re reallocating as automation improves returns. Retail’s mixed online–offline goals make optimization harder, while ecommerce benefits from clearer conversion signals. With Q4 competition intensifying and holiday ecommerce projected to grow 7%, marketers should expect sharper CPC swings and plan for agile bidding, creative iteration, and real-time budget shifts.

Amazon’s Grocery Dilemma: Challenges, Missed Opportunities, and the Key Ingredient | Reimagining Retail

Audio
Dec 03, 2025

On today’s podcast episode, we discuss what’s still holding Amazon back in grocery — and what could finally move the needle. Listen to the discussion with Vice President of Content and host Suzy Davidkhanian, Principal Analyst Sky Canaves, and Senior Analyst Blake Droesch.

Payments Trends to Watch in 2026

Payments Trends to Watch in 2026

Report
Dec 03, 2025

In 2026, stablecoins, agentic commerce, and AI-driven rewards will reshape the payments industry. Providers need to bet early or risk being sidelined by faster, cheaper, and more intuitive payment experiences.

Perplexity plans to roll out a free agentic shopping product for US users

Perplexity plans to roll out a free agentic shopping product for US users

Article
Nov 19, 2025

Perplexity is relaunching its agentic shopping product for all users next week, just in time for Black Friday, with PayPal as its key partner. The upgraded tool improves shopping intent detection and personalization using users’ past search data, while PayPal merchants will handle transactions and customer service directly. The move intensifies competition with OpenAI, Amazon, and Google, all racing to dominate AI-powered shopping ahead of the holidays. While sales from these tools are expected to remain modest, they offer brands a valuable testing ground for future ecommerce growth driven by generative AI.

Robinhood mixes cash delivery with instant commerce

Article
Nov 13, 2025

Robinhood has partnered with Gopuff to deliver cash that customers have withdrawn from their Robinhood bank accounts. Robinhood is building on its super-app strategy for Gen Zers and millennials to draw them in with entirely new financial products: It recently added trading for nontraditional assets as well as “event contracts” to trade bets with other users. The Gopuff cash delivery partnership blends premium banking services that younger consumers expect with the digital access and convenience they’re accustomed to.

How shoppers move from discovery to decision in the AI era

Article
Nov 12, 2025

Nearly 4 in 10 (38%) US consumers already use AI for shopping, and another 52% plan to in the future, according to a new report from the IAB.

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