Retail


First books, now … mattresses? Amazon and a host of new brands are shaking up the mattress industry and remaking the customer journey. eMarketer’s Andrew Lipsman lays out the facts and data.

Ryan Fagan, director of sales and operations planning at Lowe’s, spoke about how the home-improvement brand overhauled the way it verifies which customers are eligible for discounts.

Much of the growth in UK ad spend in digital channels through 2019 is expected to come from mobile.

Consumers don't necessarily mind going into stores, but they do expect brick-and-mortar retailers to behave differently than they once did. In the latest episode of "Behind the Numbers," eMarketer Analyst Andrew Lipsman discusses what shoppers expect and how retailers can meet them halfway.

Omer Golan, founder and CEO of Outernets, discusses how artificial intelligence can improve the digital out-of-home industry.

Christmas is not an official holiday in Japan, nor a widely observed religious holiday, but it is celebrated nonetheless in its own unique way. Here's some data that highlights Christmas in Japan.

Fashion-focused European ecommerce heavyweight Zalando is launching an Amazon Prime-like paid membership program as it looks to keep ahead of its hard-charging US rival’s share of the region’s digital commerce.

Brick-and-mortar retailers in the UK saw better-than-average foot traffic in April, helped not only by Easter, but also by currency-influenced changes in consumer travel behavior.

US imports Apple and Google Shopping have overtaken UK retail mainstays in online popularity, according to the latest measures from comScore.

One in five consumers in Germany has already ordered groceries online, and a similar number would consider doing so, according to a recent YouGov poll. But most shoppers don’t want to give up their supermarket visits just yet.

Tom Doctoroff, chief cultural insights officer at Prophet, spoke about the drivers of luxury consumption in China.

Rob Gonzalez, co-founder and executive vice president of business development at Salsify, explains how brands can use Amazon reviews—the good and the bad—to their benefit.

In the latest episode of eMarketer's "Behind the Numbers" podcast, analyst Rahul Chadha and forecaster Showmik Podder break down some of the key data in eMarketer's new estimates for mobile app usage. Which app categories are growing fastest, and why?

Brian Gore, director of brand and marketing at The Set Hotels, talks about delivering a better brand experience using digital.

A new way to shop; Amazon holiday shopping; and more.

Amazon is a retail giant—or is it a marketplace, a retail and content company, or simply the most customer-centric company on earth? However you classify it, it’s also a digital ad powerhouse, with rapidly growing revenues that currently rank it fifth among all US digital ad firms.

Digital sales will grow faster than any other channel in the UK grocery sector over the next five years, according to IGD. But brick-and-mortar stores—and discounters in particular—will also see some relatively high growth rates.

Alibaba has recently invested significant sums of money in brick-and-mortar stores, including Yintai Group, owner of department store chain Intime; electronics retailer Suning; and supermarket operators Sanjiang and Bailian. But what does the concept mean for the future of retail in China? Nishtha Mehta, founder of CollabCentral Consulting, explains.

Digital grocery sales in Sweden will hit SEK7.2 billion ($840.9 million) this year, up nearly 31% over 2016.

The UK’s leading grocery retailers have come under increasing pressure from discount chains such as Aldi and Lidl. Price competition from AmazonFresh UK isn’t going to make things any easier.