Retail Trends & Statistics
Installation Fraud Prevalent for Shopping Apps
Fraudulent app installations were up sharply in Q1 2018, according an AppsFlyer report, and shopping apps were particularly hard hit.
Restaurant Brands with Buzz
Bareburger and La Colombe aren’t household names like McDonald’s and Starbucks, but these niche brands are strong social performers, a new study finds.
Customer Service; Supermarket Experiences; Toy Shopping
A rundown on the numbers you need to know today.
For Many Manufacturers, Supply Chain Digitalization Is a Major Initiative
Expectations for faster fulfillment and delivery have seeped into the manufacturing world, exemplifying just one more result of the so-called Amazon effect.
Data Breaches Cause Shopping Precautions
A survey of US consumers found that many have taken action in order to protect their personal data from cyberbreaches—including using a different form of payment, like cash.
Food Delivery; Influencer Marketing; Healthcare Investments
A rundown on the numbers you need to know today.
Mobile Wallets; Beauty Channels; Global Privacy
A rundown on the numbers you need to know today.
Secondhand Apparel Is Set to Outpace Off-Price and Fast Fashion
Thrifting used to mean sifting through piles of cast-off clothing at Goodwill, but newer upstarts are attempting to take used goods into the digital age.
Abandoning a Cart: Just Part of the Digital Shopping Experience
Cart abandonment is an evergreen challenge for online retailers. For many buyers, though, it’s just part of the shopping process.
Alexa, What's for Dinner?
More consumers are turning to technology to help them figure out where and what to eat.
Grocery Habits; Toy Stories; Instagram Activity
The rundown on the numbers you need to know today.
Why Shop Online? It's Easy
Convenience was an early driver of consumer adoption of ecommerce, and new survey data indicates that ease of use remains the critical factor when consumers make the decision to shop online.
For Customer Experience, Consumers Prefer People to Bots
Technology may be changing the customer experience, but many consumers still want a human interaction.
The Cost of Returns
Over 40% of US and UK retailers have seen a spike in intentional returns compared with a year ago, according to a new study.
Voice Commerce; Plus Sizes; Rational Shopping
A rundown on the numbers you need to know today.
Fewer Retailers Are Increasing Tech Budgets
A new industry survey suggests some retailers are pulling back from IT spending. But digital transformation plans are a major focus for many.
Online Groceries; Buy Buttons; Accuracy Matters
A rundown on the numbers you need to know today.
Online Shopping Didn't Kill Toys 'R' Us
Many have speculated which retailers will capture Toys ‘R’ Us’ sales, though the top contenders aren’t exactly a mystery.
The Problem With Loyalty Programs
A new survey finds that more than half of US loyalty program members express frustration with their ability to access their information. The result: unused rewards.
Shopping Assistance; Millennial Beauty; Microvisits
A rundown on the numbers you need to know today.
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