Many have speculated which retailers will capture Toys ‘R’ Us’ sales, though the top contenders aren’t exactly a mystery.

A new survey finds that more than half of US loyalty program members express frustration with their ability to access their information. The result: unused rewards.

A rundown on the numbers you need to know today.

A February 2018 survey by Survata for CPC Strategy found more than half of US consumers who had made a purchase on the retail giant’s site in the past six months were at least somewhat worried about buying fake products.

A rundown on the numbers you need to know today.

Whether it’s mainly a sign of consumers taking initiative on their own, or them being lured by ever-increasing options and deals, digital cross-border buying continues to grow in popularity.

Many retailers have embraced buy online, pick up in-store initiatives. The service meets the needs of omnichannel shoppers who want added flexibility and provides cost-cutting measures for both consumers and retailers.

A rundown on the numbers you need to know today.

Retailers like Amazon have popularized the "pay to get perks concept,” but a one-size-fits-all strategy is not the answer.

A rundown on the numbers you need to know today.

More and more retailers are offering consumers the ability to purchase their groceries online, hoping to gain a competitive edge in this next digital frontier.

An embrace of consumer-centricity and experience, rather than forcing a purchasing journey, has given the retail industry a sense of confidence not seen in a year or more.

A rundown on the numbers you need to know today.

Consumers are very interested in new technology that aims to make long lines a thing of the past.

US holiday ecommerce sales will expand at a 15.3% clip this year, according to eMarketer's new forecast. As strong as that projected growth is, it's short of 2017 levels, when retail ecommerce sales soared 17.8% in November and December.

A rundown on the numbers you need to know today.

A rundown on the numbers you need to know today.

Many retailers are focused on employing tech to improve the in-store customer experience, but what if good customer experience means being left alone?

Email marketing company Coherent Path, in a study released today, evaluated the personalization practices of 100 top retailers and found sharp differences in email practices among different sectors.

Consumers really like a good deal. In fact, there are very few who don't think discounts or coupons are important.