A rundown on the numbers you need to know today.
Consumers are very interested in new technology that aims to make long lines a thing of the past.
US holiday ecommerce sales will expand at a 15.3% clip this year, according to eMarketer's new forecast. As strong as that projected growth is, it's short of 2017 levels, when retail ecommerce sales soared 17.8% in November and December.
A rundown on the numbers you need to know today.
A rundown on the numbers you need to know today.
Many retailers are focused on employing tech to improve the in-store customer experience, but what if good customer experience means being left alone?
Email marketing company Coherent Path, in a study released today, evaluated the personalization practices of 100 top retailers and found sharp differences in email practices among different sectors.
Consumers really like a good deal. In fact, there are very few who don't think discounts or coupons are important.
A survey of US internet users that examined how they interact with a brand's customer support team found that many favor doing so via more traditional channels—especially when compared with social media.
A rundown on the numbers you need to know today.
A rundown on the numbers you need to know today.
Amazon continues to infiltrate more product categories and grow its Prime membership base. But just how much influence does the ecommerce giant have?
Traditional retailers continue to feel the pinch. But Amazon and ecommerce aren't the only causes of their problems—socioeconomic factors are also coming into play.
A rundown on the numbers you need to know today.
A rundown on the numbers you need to know today.
When it comes to shopping habits, millennial women indulge on big-ticket items from time to time, but getting a good deal is also important to many of them.
Nordstrom’s purchases of BevyUp and MessageYes reflect the retail industry’s increasing focus on providing a personalized customer experience.
Amazon Prime's speed is acclimating shoppers to faster delivery, and these greater expectations are affecting all retailers.
In another sign that consumers are comfortable shopping via smart speakers like Amazon Echo or Google Home, new data from research firm Delineate finds that many are turning to such devices to order groceries or toiletries.
A rundown on the numbers you need to know today.
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