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Retail Trends & Statistics

EMARKETER offers market research, trends and statistics for a variety of topics and industries. Here you will find a collection of reports, articles and other resources for Retail
Amazon Shoppers Concerned About Counterfeits

Amazon Shoppers Concerned About Counterfeits

Article
Mar 26, 2018

A February 2018 survey by Survata for CPC Strategy found more than half of US consumers who had made a purchase on the retail giant’s site in the past six months were at least somewhat worried about buying fake products.

Brand Awareness; Athleisure Faves; IoT Impact

Article
Mar 26, 2018

A rundown on the numbers you need to know today.

For Many Retailers, Cross-Border Ecommerce Is Profitable

For Many Retailers, Cross-Border Ecommerce Is Profitable

Article
Mar 26, 2018

Whether it’s mainly a sign of consumers taking initiative on their own, or them being lured by ever-increasing options and deals, digital cross-border buying continues to grow in popularity.

'BOPUS' Gives Consumers the Options They Crave

'BOPUS' Gives Consumers the Options They Crave

Article
Mar 23, 2018

Many retailers have embraced buy online, pick up in-store initiatives. The service meets the needs of omnichannel shoppers who want added flexibility and provides cost-cutting measures for both consumers and retailers.

Easter Online; Personalization; Retail IT Investment

Article
Mar 23, 2018

A rundown on the numbers you need to know today.

Rewards Programs Are Undergoing Revamps

Article
Mar 23, 2018

Retailers like Amazon have popularized the "pay to get perks concept,” but a one-size-fits-all strategy is not the answer.

Mobile Loyalty; Office Supplies; Credit Cards

Article
Mar 22, 2018

A rundown on the numbers you need to know today.

Amazon's a Grocery Favorite, but There's Room for Competition

Amazon's a Grocery Favorite, but There's Room for Competition

Article
Mar 21, 2018

More and more retailers are offering consumers the ability to purchase their groceries online, hoping to gain a competitive edge in this next digital frontier.

An Unexpected Industry Pivot: Optimism

An Unexpected Industry Pivot: Optimism

Article
Mar 21, 2018

An embrace of consumer-centricity and experience, rather than forcing a purchasing journey, has given the retail industry a sense of confidence not seen in a year or more.

Brands on the Comeback; Amazon Ads; Value Fashion

Article
Mar 21, 2018

A rundown on the numbers you need to know today.

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The Future of Checkout Lies with AI, Scan and Go

The Future of Checkout Lies with AI, Scan and Go

Article
Mar 21, 2018

Consumers are very interested in new technology that aims to make long lines a thing of the past.

eMarketer Projects US Holiday Ecommerce Growth of 15.3%

eMarketer Projects US Holiday Ecommerce Growth of 15.3%

Article
Mar 21, 2018

US holiday ecommerce sales will expand at a 15.3% clip this year, according to eMarketer's new forecast. As strong as that projected growth is, it's short of 2017 levels, when retail ecommerce sales soared 17.8% in November and December.

Coupon Clipping; Amazon Expansion; Experiences Rated

Article
Mar 20, 2018

A rundown on the numbers you need to know today.

Customer Service; Walmart Partnership; Amazon Ad Budgets

Article
Mar 20, 2018

A rundown on the numbers you need to know today.

Shoppers Say They're Self-Sufficient

Shoppers Say They're Self-Sufficient

Article
Mar 20, 2018

Many retailers are focused on employing tech to improve the in-store customer experience, but what if good customer experience means being left alone?

Many Retailers' Personalization Focus Is Blurry at Best

Many Retailers' Personalization Focus Is Blurry at Best

Article
Mar 19, 2018

Email marketing company Coherent Path, in a study released today, evaluated the personalization practices of 100 top retailers and found sharp differences in email practices among different sectors.

Coupons Are Top of Mind for Digital Shoppers

Coupons Are Top of Mind for Digital Shoppers

Article
Mar 16, 2018

Consumers really like a good deal. In fact, there are very few who don't think discounts or coupons are important.

For Customer Service, Many Prefer Phone and Email

For Customer Service, Many Prefer Phone and Email

Article
Mar 16, 2018

A survey of US internet users that examined how they interact with a brand's customer support team found that many favor doing so via more traditional channels—especially when compared with social media.

Toys 'R' Us; Traditional Ordering; Amazon Fashion

Article
Mar 16, 2018

A rundown on the numbers you need to know today.

Zara Bets on Tech; Customer Reviews; Online Alcohol Sales

Article
Mar 16, 2018

A rundown on the numbers you need to know today.

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