Retail Trends & Statistics

EMARKETER offers market research, trends and statistics for a variety of topics and industries. Here you will find a collection of reports, articles and other resources for Retail
Alexa, What's for Dinner?

Alexa, What's for Dinner?

Article
Apr 02, 2018

More consumers are turning to technology to help them figure out where and what to eat.

Grocery Habits; Toy Stories; Instagram Activity

Article
Apr 02, 2018

The rundown on the numbers you need to know today.

Why Shop Online? It's Easy

Why Shop Online? It's Easy

Article
Apr 02, 2018

Convenience was an early driver of consumer adoption of ecommerce, and new survey data indicates that ease of use remains the critical factor when consumers make the decision to shop online.

For Customer Experience, Consumers Prefer People to Bots

For Customer Experience, Consumers Prefer People to Bots

Article
Mar 29, 2018

Technology may be changing the customer experience, but many consumers still want a human interaction.

The Cost of Returns

The Cost of Returns

Article
Mar 29, 2018

Over 40% of US and UK retailers have seen a spike in intentional returns compared with a year ago, according to a new study.

Voice Commerce; Plus Sizes; Rational Shopping

Article
Mar 29, 2018

A rundown on the numbers you need to know today.

Fewer Retailers Are Increasing Tech Budgets

Fewer Retailers Are Increasing Tech Budgets

Article
Mar 28, 2018

A new industry survey suggests some retailers are pulling back from IT spending. But digital transformation plans are a major focus for many.

Online Groceries; Buy Buttons; Accuracy Matters

Article
Mar 28, 2018

A rundown on the numbers you need to know today.

Online Shopping Didn't Kill Toys 'R' Us

Online Shopping Didn't Kill Toys 'R' Us

Article
Mar 28, 2018

Many have speculated which retailers will capture Toys ‘R’ Us’ sales, though the top contenders aren’t exactly a mystery.

The Problem With Loyalty Programs

The Problem With Loyalty Programs

Article
Mar 28, 2018

A new survey finds that more than half of US loyalty program members express frustration with their ability to access their information. The result: unused rewards.

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Shopping Assistance; Millennial Beauty; Microvisits

Article
Mar 27, 2018

A rundown on the numbers you need to know today.

Amazon Shoppers Concerned About Counterfeits

Amazon Shoppers Concerned About Counterfeits

Article
Mar 26, 2018

A February 2018 survey by Survata for CPC Strategy found more than half of US consumers who had made a purchase on the retail giant’s site in the past six months were at least somewhat worried about buying fake products.

Brand Awareness; Athleisure Faves; IoT Impact

Article
Mar 26, 2018

A rundown on the numbers you need to know today.

For Many Retailers, Cross-Border Ecommerce Is Profitable

For Many Retailers, Cross-Border Ecommerce Is Profitable

Article
Mar 26, 2018

Whether it’s mainly a sign of consumers taking initiative on their own, or them being lured by ever-increasing options and deals, digital cross-border buying continues to grow in popularity.

'BOPUS' Gives Consumers the Options They Crave

'BOPUS' Gives Consumers the Options They Crave

Article
Mar 23, 2018

Many retailers have embraced buy online, pick up in-store initiatives. The service meets the needs of omnichannel shoppers who want added flexibility and provides cost-cutting measures for both consumers and retailers.

Easter Online; Personalization; Retail IT Investment

Article
Mar 23, 2018

A rundown on the numbers you need to know today.

Rewards Programs Are Undergoing Revamps

Article
Mar 23, 2018

Retailers like Amazon have popularized the "pay to get perks concept,” but a one-size-fits-all strategy is not the answer.

Mobile Loyalty; Office Supplies; Credit Cards

Article
Mar 22, 2018

A rundown on the numbers you need to know today.

Amazon's a Grocery Favorite, but There's Room for Competition

Amazon's a Grocery Favorite, but There's Room for Competition

Article
Mar 21, 2018

More and more retailers are offering consumers the ability to purchase their groceries online, hoping to gain a competitive edge in this next digital frontier.

An Unexpected Industry Pivot: Optimism

An Unexpected Industry Pivot: Optimism

Article
Mar 21, 2018

An embrace of consumer-centricity and experience, rather than forcing a purchasing journey, has given the retail industry a sense of confidence not seen in a year or more.

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