More consumers are turning to technology to help them figure out where and what to eat.
The rundown on the numbers you need to know today.
Convenience was an early driver of consumer adoption of ecommerce, and new survey data indicates that ease of use remains the critical factor when consumers make the decision to shop online.
Technology may be changing the customer experience, but many consumers still want a human interaction.
Over 40% of US and UK retailers have seen a spike in intentional returns compared with a year ago, according to a new study.
A rundown on the numbers you need to know today.
A new industry survey suggests some retailers are pulling back from IT spending. But digital transformation plans are a major focus for many.
A rundown on the numbers you need to know today.
Many have speculated which retailers will capture Toys ‘R’ Us’ sales, though the top contenders aren’t exactly a mystery.
A new survey finds that more than half of US loyalty program members express frustration with their ability to access their information. The result: unused rewards.
A rundown on the numbers you need to know today.
A February 2018 survey by Survata for CPC Strategy found more than half of US consumers who had made a purchase on the retail giant’s site in the past six months were at least somewhat worried about buying fake products.
A rundown on the numbers you need to know today.
Whether it’s mainly a sign of consumers taking initiative on their own, or them being lured by ever-increasing options and deals, digital cross-border buying continues to grow in popularity.
Many retailers have embraced buy online, pick up in-store initiatives. The service meets the needs of omnichannel shoppers who want added flexibility and provides cost-cutting measures for both consumers and retailers.
A rundown on the numbers you need to know today.
Retailers like Amazon have popularized the "pay to get perks concept,” but a one-size-fits-all strategy is not the answer.
A rundown on the numbers you need to know today.
More and more retailers are offering consumers the ability to purchase their groceries online, hoping to gain a competitive edge in this next digital frontier.
An embrace of consumer-centricity and experience, rather than forcing a purchasing journey, has given the retail industry a sense of confidence not seen in a year or more.
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