A February 2018 survey by Survata for CPC Strategy found more than half of US consumers who had made a purchase on the retail giant’s site in the past six months were at least somewhat worried about buying fake products.
A rundown on the numbers you need to know today.
Whether it’s mainly a sign of consumers taking initiative on their own, or them being lured by ever-increasing options and deals, digital cross-border buying continues to grow in popularity.
Many retailers have embraced buy online, pick up in-store initiatives. The service meets the needs of omnichannel shoppers who want added flexibility and provides cost-cutting measures for both consumers and retailers.
A rundown on the numbers you need to know today.
Retailers like Amazon have popularized the "pay to get perks concept,” but a one-size-fits-all strategy is not the answer.
A rundown on the numbers you need to know today.
More and more retailers are offering consumers the ability to purchase their groceries online, hoping to gain a competitive edge in this next digital frontier.
An embrace of consumer-centricity and experience, rather than forcing a purchasing journey, has given the retail industry a sense of confidence not seen in a year or more.
A rundown on the numbers you need to know today.
Consumers are very interested in new technology that aims to make long lines a thing of the past.
US holiday ecommerce sales will expand at a 15.3% clip this year, according to eMarketer's new forecast. As strong as that projected growth is, it's short of 2017 levels, when retail ecommerce sales soared 17.8% in November and December.
A rundown on the numbers you need to know today.
A rundown on the numbers you need to know today.
Many retailers are focused on employing tech to improve the in-store customer experience, but what if good customer experience means being left alone?
Email marketing company Coherent Path, in a study released today, evaluated the personalization practices of 100 top retailers and found sharp differences in email practices among different sectors.
Consumers really like a good deal. In fact, there are very few who don't think discounts or coupons are important.
A survey of US internet users that examined how they interact with a brand's customer support team found that many favor doing so via more traditional channels—especially when compared with social media.
A rundown on the numbers you need to know today.
A rundown on the numbers you need to know today.
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