With a plethora of delivery methods at their disposal, consumers still prefer getting their digital purchases shipped to their home, though millennials are more likely to try and trust alternative delivery methods, according to “The eMarketer Ecommerce Insights Report,” conducted by Bizrate Insights.
Omnichannel has been a buzzword for so long that you'd be forgiven for being sick of it. But retailers' attempts at better integrating online and in-store are seeing results.
Many consumers don't really interact with their favorite fashion retailers, new data from Market Force Information reveals. But those who do interact mainly through email, as well as text promotions.
A rundown on the numbers you need to know today.
Brands might be more self-aware than you think. Some 40% admit personalization is creepy—at least according to data from InMoment, a customer experience provider.
The global connected retail market was worth $19.46 billion in 2017, but it is estimated to reach $82.31 billion by the end of 2025, per new data from Transparency Market Research. The uptake in internet of things (IoT) will fuel this growth.
A rundown on the numbers you need to know today.
According to Kantar Consulting, big-box retailers saw significantly slower growth in 2017 than small-box stores, such as dollar stores and convenience stores.
Online sales growth at Walmart, while strong, was off from the pace set a year earlier, and the company's focus shift to Walmart.com sales brakes Jet.com's prospects.
Digital cash gifting in China is going online, offline and everywhere in between this Lunar New Year.
The mobile path to purchase can be characterized as unfocused and fleeting. The average mobile shopping session involves six different apps and is relatively short—80% were under 4 minutes, according to a study from Verto Analytics.
Many seldom purchase them. For that matter, many feel they cannot routinely afford to do so.
A rundown on the numbers you need to know today.
Contrary to how it may seem if you live in a big city, subscription commerce hasn’t swept the nation. In fact, only 15% of US digital buyers surveyed by McKinsey & Company in November 2017 had subscribed to a box-type service like Stitch Fix or Blue Apron in the past 12 months.
More retailers are looking to technology to simplify the shopping process and automate a lot of redundant tasks. Here's how consumers feel about it.
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