September 24, 2019

How Do Internet Users in Europe and North America Prefer to Resolve an Issue with a Product/Service? (% of respondents, by age, July 2019)

Description

A global survey asked how respondents prefer to resolve customer issues: contact customer service, find information online and fix the issue oneself, publicly voice the issue on social media or abandon the brand entirely. The results are broken out by age range.

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Social Listening
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Chart Title

How Do Internet Users in Europe and North America Prefer to Resolve an Issue with a Product/Service? (% of respondents, by age, July 2019)

Publication Date

September 24, 2019

Sources

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Featured In

Social Listening